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Hi, we will need to take a closer look at your site to see what is happening. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.
Hi, the default thumbnail can be changed from your YouTube account settings. First, login to your YouTube account and go to “Video Manager”. You should be able to see all the videos you have uploaded so far. There is an edit button for each video which you can click to customize the title, description, tags, thumbnail etc.
@nikola, you should be able to redirect the user to a specific page after the form submission. This post will explain how:
As mentioned by Peter, you won’t be able to display the download link on that page. The whole point of a squeeze form is to capture valid email addresses. If you show the link on the page rather than sending it to the email then your chances of capturing valid email address goes down dramatically.
Hi, can you please share the link to page where you have placed the eStore product?
Also, if you read the following post it tells you how to use this forum:
https://support.tipsandtricks-hq.com/forums/topic/how-to-efficiently-use-the-forum
Hi, This could be related to “File Permission” issue (Checklist 12):
Stamping Error Checklist – an error occurred while trying to stamp the file
We also had another user whose server was running out of space:
Hi, you will probably need to follow this workaround:
Hi, please follow these steps:
Step 1) Install and activate the following plugin:
Compact WordPress Audio/Music Player Plugin (All Browser Compatible)
Step 2) Add the following shortcode in the “Product Description” area of your eStore product (under WP eStore->Add/Edit Products->Additional Product Details section):
[sc_embed_player fileurl="URL OF THE MP3 FILE"]Step 3) Use a estore fancy display shortcode to display the product on a post/page. Example:
[wp_eStore_fancy1 id=1]Hi, Can you please tell me if you have done the following already:
https://support.tipsandtricks-hq.com/forums/topic/using-the-plugins-with-w3-total-cache-plugin
Hi, I just directly entered the PDF URL in the browser address bar and received a 404 error. This means you have a typo in the PDF file URL. Please read the checklist item 4 again. Correct the URL of the PDF file and then try again.
we do have the expiring link feature to play private video from Amazon S3 (which works as a progressive download). But video streaming works in a different way and it’s much more complex. Currently we are using Flowplayer to stream only public video. We will gladly take your feedback into consideration when we implement the private video streaming feature.
Hi, that’s not exactly how the summary normally looks like. Each of the elements (Price, quantity, subtotal, shipping, tax) is supposed to be on a separate line in a table.
Have you done any custom modification to the content of the order summary?
A lot of users don’t want to show the summary on the manual checkout page. So now we have two different shortcodes. One for the checkout form and one for the summary. This suits the need of all users as you can do both (show the checkout form without the summary or with the summary).
Hi, you can try this workaround (upto “Step 5”):
https://support.tipsandtricks-hq.com/forums/topic/how-to-create-a-specific-checkout-page-for-estore
Hi, looks like you have the “W3 Total Cache” plugin installed, which is why probably the cart items are not getting updated.
Please follow these instructions to resolve this caching issue:
https://support.tipsandtricks-hq.com/forums/topic/using-the-plugins-with-w3-total-cache-plugin
