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@dbc1717, You need to check the payment gateway bundle log first. Payment gateway bundle receives the notification and sends to eMember after processing it.
Do you have the “customer.subscription.deleted” event enabled for that webhook? Stripe triggers this event after a subscription is canceled.
@dbc1717, Do you have all the event types selected for that webhook URL? Please keep the debug option enabled in the payment gateway bundle settings so we can troubleshoot this issue.
Thanks. Are you using any HTML minifier? I see two JavaScript errors on that page that are possibly caused by HTML minification (our shortcode HTML has been compressed into a single line).
We have sent an email to your registered email address for site access. Let me know if you don’t receive it.
@Stacy, Can you please provide a link to the new URL? Lightbox is heavily dependent on JavaScript. So if there is one JavaScript error it can make the whole page broken.
In JavaScript, multiple copies of a script are not allowed on the same page. We have tested that there is no JavaScript error in our plugin. But there may be a conflict with another plugin if it includes the same script.
There is actually an error on that page:
Mixed Content: The page at ‘[https://wordpress-92552-928716.cloudwaysapps.com/test-video-popup/]’ was loaded over HTTPS, but requested an insecure resource ‘[http://player.vimeo.com/video/316136402?title=0&byline=0&portrait=0[‘. This request has been blocked; the content must be served over HTTPS.
This is the script that is causing this issue: [https://wordpress-92552-928716.cloudwaysapps.com/wp-content/plugins/js_composer/assets/lib/prettyphoto/js/jquery.prettyPhoto.min.js]
There is a hidden line break in your shortcode right before the title parameter. Please copy and paste it from here:
[wp_lightbox_prettyPhoto_video link=”https://vimeo.com/316136402″ width=”500″ height=”500″ source=”https://wordpress-92552-928716.cloudwaysapps.com/wp-content/uploads/2019/07/VideoImagesOnComputer.jpg” title=”Sanitation Conversation Video”]
Hi, Please use our Lightbox Ultimate shortcode for embedding a Vimeo video:
Hi, Lightbox Ultimate cannot automatically apply a lightbox effect on all of your images. Can you please provide a link to the page where you have embedded the image?
Thanks. This script is causing the issue:
ryan-barber.com/wp-content/plugins/js_composer/assets/lib/prettyphoto/js/jquery.prettyPhoto.min.js?ver=6.0.2
Is there a way to disable it?
Hi, Our plugin is compatible with https. Please provide a link to the page in question so we can take a look.
Hi, You can create a link like the following:
http://example.com/?wp_eStore_subscribe=1&gateway=stripe_subsc
For more information please check this page: https://support.tipsandtricks-hq.com/forums/topic/estore-how-to-use-a-text-link-to-accommodate-the-purchase-of-a-product
Hi, We have just released an update to fix this issue. Please install a fresh copy of the payment gateway bundle addon and see how it goes:
https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
Hi, I have sent an email to your registered email address for site access. Let me know if you don’t receive it.
