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Clicking link to play mp4 does nothing regardless of type of shortcode used

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Tips and Tricks HQ Support Portal › Forums › WP Lightbox Ultimate › Clicking link to play mp4 does nothing regardless of type of shortcode used

Tagged: Lightbox Ultimate, No display, not working, nothing happens

  • This topic has 3 replies, 2 voices, and was last updated 12 years, 2 months ago by wpCommerce.
Viewing 4 posts - 1 through 4 (of 4 total)
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  • February 20, 2013 at 5:07 am #8611
    bdunn@gsship.org
    Member

    I just purchased Lightbox Ultimate and installed according to instructions on your site using the WordPress plugin uploader. I am running WordPress 3.5.1 and Lightbox Ultimate Version 1.9.3.

    I entered shortcodes by using the examples in “WP Lightbox Ultimate Shortcode List by Library Type.pdf” on a test page. You can view it here: [http://gsship.org/test-page/]

    Only once did the lightbox appear, (I believe when I tried the flowplayer shortcode) and even then, no video displayed. I tried three different shortcodes, see below.

    [wp_lightbox_flowplayer_anchor_text_video link=”http://gsship.org/wp-content/uploads/2013/02/mem-directory.mp4″ width=”640″ height=”480″ text=”Click here to open the video Flowplayer”]

    [wp_lightbox_anchor_text_html5_video link=”http://gsship.org/wp-content/uploads/2013/02/mem-directory.mp4″ width=”640″ height=”480″ text=”Click here to open the video with HTML5″]

    [wp_lightbox_anchor_text_mp4_video link=”http://gsship.org/wp-content/uploads/2013/02/mem-directory.mp4″ width=”640″ height=”480″ text=”click here to open the video”]

    All three are on the test-page now.

    I searched the forum and tried uninstalling and reinstalling according to the directions with no change in results. I also searched the source code for multiple jquery.js files being loaded and did not find any.

    The Lightbox_prettyImage shortcode works with an image from my site. So, I am not sure where to look.

    I am using W3 Total Cache for cahce plugin and using a CDN for content delivery.

    Thanks in advance.

    February 20, 2013 at 10:50 pm #53971
    wpCommerce
    Moderator

    Hi, we will need to take a closer look at your site to see what is happening. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.

    February 21, 2013 at 11:59 pm #53972
    bdunn@gsship.org
    Member

    I did not receive your email. Please resend.

    February 22, 2013 at 12:13 am #53973
    wpCommerce
    Moderator

    email resent

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