Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Squeeze form thank you page not displaying download link and buyer email issue
Tagged: buyer email not sending product specific instructions, squeeze form not displaying download link
- This topic has 4 replies, 5 voices, and was last updated 11 years, 9 months ago by wpCommerce.
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November 20, 2012 at 5:17 pm #7961colinchristopherMember
I am using a squeeze form on [www.colinchristopher.com]
When the person enters their name and e-mail and clicks download now it sends them to the thank you page:
[http://www.colinchristopher.com/free-relaxation-thank-you/]
But the thank you page does not display the download link. The short code I’m using is:
[wp_eStore_display_transaction_result]
Enable Transaction Result Display is checked off and enabled in the settings and the PDT identity token is correctly set up as the download links were working in the past for purchased product through paypal.
They do get signed up for the autoresponder and they do receive the e-mail with the download links. The links are just not displayed on the thank you page.
On another note, the e-mail that is sent with the download links is a short form below:
Dear test2
Below is your download link:
Free Relaxation Digital Download –
[http://www.colinchristopher.com/wordpress/wp-content/plugins/wp-cart-for-digital-products/download.php?file=2xOa%2FC8AVveQgaTi]
Thank You
This short email does not include the product specific instructions that are listed with the product. In fact, the e-mails set up for purchased products should look like the following format as I have listed in the “Buyer email body” in general settings and “Directions for the customer” in the payment gateway settings:
Dear {first_name} {last_name}
Thank you for your purchase.
{product_details}
Any item(s) to be shipped will be processed as soon as possible, any digital item(s) can be downloaded using the encrypted link(s) below. Please note, the download link(s) will expire in 24 hours so please download and save the file(s) to your computer right away.
{product_link}
{product_specific_instructions}
Thank you!
Colin Christopher
[www.colinchristopher.com]
Is there a way to make sure the full e-mail with product specific instructions gets sent for the squeeze form?
WP eStore Version: 6.9.4
WP Version: 3.4.2
WPMU: No
MySQL Version: 5.0.92
WP Table Prefix: wp_
PHP Version: 5.2.17
Session Save Path: /tmp
WP URL: [http://www.colinchristopher.com/wordpress]
Server Name: [www.colinchristopher.com]
Cookie Domain: [www.colinchristopher.com]
CURL Library Present: Yes
Debug File Write Permissions: Writable
November 20, 2012 at 11:23 pm #51639PeterMemberHi Colin,
“They do get signed up for the autoresponder and they do receive the e-mail with the download links. The links are just not displayed on the thank you page.”
What you are seeing is normal.
The squeeze page form will not invoke any output from the transaction result display shortcode because technically a purchase transaction has not occured. The Thank you page display is only for purchase (when a user does a checkout via a gateway).
However you can achieve a similar result by using the PPV feature.
Please see these posts:
Squeeze Form to encrypted url rather than encrypted download link
https://support.tipsandtricks-hq.com/forums/topic/selling-items-for-00-giving-product-for-free
February 19, 2013 at 12:31 pm #51640nikolaMemberHi, this is a similar situation except I want to instantly deliver a stamped file on the thank you page after the user fills in his details on the squeeze page.
Is that possible?
Thanks,
Nikola
February 19, 2013 at 1:11 pm #51641wzpModeratorA squeeze page causes the file to be sent to the email address specified in the squeeze form. The file will be stamped with the name and email address provided to the squeeze form, you have the “Stamp the PDF” option checked for that product.
February 19, 2013 at 9:45 pm #51642wpCommerceModerator@nikola, you should be able to redirect the user to a specific page after the form submission. This post will explain how:
As mentioned by Peter, you won’t be able to display the download link on that page. The whole point of a squeeze form is to capture valid email addresses. If you show the link on the page rather than sending it to the email then your chances of capturing valid email address goes down dramatically.
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