Forum Replies Created
December 7, 2019 at 4:07 am in reply to: Stripe subscriptions payment not processing in Stripe but showing in eStore #80164
@cryptotaxfixer, A plan is automatically created in your Stripe account when you first make a payment with your subscription product. So even if you change the price later in eStore, Stripe will continue to charge the amount that was set when the plan was initially created.
So please create a NEW estore product if you want to create a subscription plan at a different pricing plan.December 6, 2019 at 6:29 am in reply to: Stripe subscriptions payment not processing in Stripe but showing in eStore #80162
@cryptotaxfixer, Have you made any changes to the price after the first payment? I mean did you edit the price from estore’s product management interface after a transaction of that subscription product took place?
@gzhajjar, We have been unable to get this to work on our development site (we also tried other versions of the player).
We don’t know if there was a recent browser update regarding flash. But we have discovered that Google Chrome will completely remove support for flash next year. Since RTMP streaming requires flash, we have decided to discontinue our Amazon Cloudfront integration.
Hi, Please provide a link to the page in question so we can take a look.
@idesignonline, I have just sent an email to your registered email address for site access. Let me know if you don’t receive it.
@erickalynn, I’m not sure how it’s possible since no changes were made. Can you please set up a test page with Stripe so we can check it?
Thank you. You are using our onsite Stripe subscription option (stripe_subsc). Please use the gateway for our Stripe checkout SCA method (stripe_co_sca_subsc):September 20, 2019 at 6:59 am in reply to: Can wp lightbox ultimate serve excel and pdf file downloads using cloudfront? #79935
@gzhajjar, Our CloudFront integration is for video streaming purpose. That’s why it doesn’t support any PDF or excel spreadsheet content.
It’s not working for me. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.
@erickalynn, Do you have the debug option enabled in the payment gateway bundle settings? Please provide a link to the page in question so we can take a look.September 20, 2019 at 6:45 am in reply to: eStore Payment Gateway Bundle – Stripe Alipay not working #79943
@RichardHK, Thanks. We have checked Stripe’s documentation. It appears they no longer support Alipay in their old checkout method. We have removed Alipay from payment gateway bundle settings and released an update.September 19, 2019 at 4:44 am in reply to: eStore Payment Gateway Bundle – Stripe Alipay not working #79940
@RichardHK, Are you using our Stripe Basic option (popup) that doesn’t support strong customer authentication?
Thanks. It would be better if I could take a look at the page.September 17, 2019 at 1:59 pm in reply to: Can wp lightbox ultimate serve excel and pdf file downloads using cloudfront? #79932
Hi, What shortcode are you using? Please provide a link to the page in question so we can take a look.