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wpCommerce
ModeratorHi, Please provide a link to the page in question so we can take a look.
wpCommerce
Moderator@idesignonline, I have just sent an email to your registered email address for site access. Let me know if you don’t receive it.
wpCommerce
Moderator@erickalynn, I’m not sure how it’s possible since no changes were made. Can you please set up a test page with Stripe so we can check it?
wpCommerce
ModeratorThank you. You are using our onsite Stripe subscription option (stripe_subsc). Please use the gateway for our Stripe checkout SCA method (stripe_co_sca_subsc):
https://www.tipsandtricks-hq.com/ecommerce/wp-payment-gateway-bundle-stripe-checkout-sca-setup-4645
September 20, 2019 at 6:59 am in reply to: Can wp lightbox ultimate serve excel and pdf file downloads using cloudfront? #79935wpCommerce
Moderator@gzhajjar, Our CloudFront integration is for video streaming purpose. That’s why it doesn’t support any PDF or excel spreadsheet content.
wpCommerce
ModeratorIt’s not working for me. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.
wpCommerce
Moderator@erickalynn, Do you have the debug option enabled in the payment gateway bundle settings? Please provide a link to the page in question so we can take a look.
September 20, 2019 at 6:45 am in reply to: eStore Payment Gateway Bundle – Stripe Alipay not working #79943wpCommerce
Moderator@RichardHK, Thanks. We have checked Stripe’s documentation. It appears they no longer support Alipay in their old checkout method. We have removed Alipay from payment gateway bundle settings and released an update.
September 19, 2019 at 4:44 am in reply to: eStore Payment Gateway Bundle – Stripe Alipay not working #79940wpCommerce
Moderator@RichardHK, Are you using our Stripe Basic option (popup) that doesn’t support strong customer authentication?
wpCommerce
ModeratorThanks. It would be better if I could take a look at the page.
September 17, 2019 at 1:59 pm in reply to: Can wp lightbox ultimate serve excel and pdf file downloads using cloudfront? #79932wpCommerce
Moderator@gzhajjar, PDF is not supported at the moment.
wpCommerce
ModeratorHi, What shortcode are you using? Please provide a link to the page in question so we can take a look.
wpCommerce
Moderator@dbc1717, You need to check the payment gateway bundle log first. Payment gateway bundle receives the notification and sends to eMember after processing it.
Do you have the “customer.subscription.deleted” event enabled for that webhook? Stripe triggers this event after a subscription is canceled.
wpCommerce
Moderator@dbc1717, Do you have all the event types selected for that webhook URL? Please keep the debug option enabled in the payment gateway bundle settings so we can troubleshoot this issue.
August 4, 2019 at 4:03 am in reply to: Lightbox Pro – Shortcode for Vimeo – Lightbox Opens – Video Doesn't Play #79750wpCommerce
ModeratorThanks. Are you using any HTML minifier? I see two JavaScript errors on that page that are possibly caused by HTML minification (our shortcode HTML has been compressed into a single line).
We have sent an email to your registered email address for site access. Let me know if you don’t receive it.
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