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@idesignonline, I have just sent an email to your registered email address for site access. Let me know if you don’t receive it.
@erickalynn, I’m not sure how it’s possible since no changes were made. Can you please set up a test page with Stripe so we can check it?
Thank you. You are using our onsite Stripe subscription option (stripe_subsc). Please use the gateway for our Stripe checkout SCA method (stripe_co_sca_subsc):
https://www.tipsandtricks-hq.com/ecommerce/wp-payment-gateway-bundle-stripe-checkout-sca-setup-4645
@gzhajjar, Our CloudFront integration is for video streaming purpose. That’s why it doesn’t support any PDF or excel spreadsheet content.
It’s not working for me. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.
@erickalynn, Do you have the debug option enabled in the payment gateway bundle settings? Please provide a link to the page in question so we can take a look.
@RichardHK, Thanks. We have checked Stripe’s documentation. It appears they no longer support Alipay in their old checkout method. We have removed Alipay from payment gateway bundle settings and released an update.
@RichardHK, Are you using our Stripe Basic option (popup) that doesn’t support strong customer authentication?
@gzhajjar, PDF is not supported at the moment.
Hi, What shortcode are you using? Please provide a link to the page in question so we can take a look.
@dbc1717, You need to check the payment gateway bundle log first. Payment gateway bundle receives the notification and sends to eMember after processing it.
Do you have the “customer.subscription.deleted” event enabled for that webhook? Stripe triggers this event after a subscription is canceled.
@dbc1717, Do you have all the event types selected for that webhook URL? Please keep the debug option enabled in the payment gateway bundle settings so we can troubleshoot this issue.
