Adding users to GetResponse without confirmed opt-in doesn't work

[lorenzogiacomini]

Hi,

i’m trying to add an user without confirmed opt-in so that the process could be like the follow:

– the customer buys a product

– the customer is added to a GetResponse campaign

– no confirmation mail is sended to the customer

I’ve disabled confirmed opt-in in GetResponse; only the import subscription is checked.

But customers still receive the confirmation mail.

I’m doing something wrong?

Thanks

Lorenzo G.

[admin]

What version of eStore are you using? Please enable debug and run a test so we can see what the plugin is doing. This post will explain more:

https://support.tipsandtricks-hq.com/forums/topic/wp-estore-troubleshooting-autoresponder-signup-not-working

[lorenzogiacomini]

I’m using WP eStore Settings v 6.5.1

Here follow the debug log (i’ve omitted some info).

[08/23/2012 7:27 AM] – SUCCESS :Performing item specific autoresponder signup if specified.

[08/23/2012 7:27 AM] – SUCCESS :GetResponse integration is being used.

[08/23/2012 7:27 AM] – SUCCESS :Attempting to call GetResponse API for list signup…

[08/23/2012 7:27 AM] – SUCCESS :API Key:e5*************1521a409dbb0c, Customer name:Lorenzo Giacomini

[08/23/2012 7:27 AM] – SUCCESS :created the jsonRPCClient object

[08/23/2012 7:27 AM] – SUCCESS :Attempting to retrieve campaigns for nfpwebinar

[08/23/2012 7:27 AM] – SUCCESS :Retrieved campaigns for: n******nar

[08/23/2012 7:27 AM] – FAILURE :Attempting GetResponse add contact operation for campaign ID: pkXO Name: Lorenzo Giacomini Email: lorenzo**********mail.com

[08/23/2012 7:27 AM] – SUCCESS :GetResponse contact added… result:Array

[08/23/2012 7:27 AM] – SUCCESS :GetResponse campaign to signup to:n******nar

[08/23/2012 7:27 AM] – SUCCESS :GetResponse item specific signup operation performed. Return value is: 1

[08/23/2012 7:27 AM] – SUCCESS :Performing global autoresponder signup if specified.

[admin]

Thank you. The plugin is adding the contact correctly. Remember that GetResponse doesn’t allow the turning off double opt-in via the API. So I am not sure if that double opt-in settings you specified in your GetResponse account is taking effect for contact that gets added via the API. Please ask GetResponse about this and they should be able to confirm.

[lorenzogiacomini]

Ok, thank you for the support. I’ll update this post as soon as GetResponse will give me an answer about it.

[lorenzogiacomini]

Here my update from GetResponse about add_contact API method:

Quote:

Optin setting is locked to double optin by default – confirmation email will be sent to newly added contacts. If you want to add contacts already confirmed on your side please contact us using this form and provide us with your campaign name and the description of your business model. We will set single optin for this campaign after short verification.

So you need to contact GetResponse support team to disable the double opt-in option.

[admin]

Thank you for the update.

[Author]

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