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"add to cart" leads to "page not found"

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › "add to cart" leads to "page not found"

Tagged: 404 after add to cart, add to cart issues, page not found

  • This topic has 5 replies, 3 voices, and was last updated 12 years, 4 months ago by admin.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • February 14, 2013 at 3:31 am #8572
    ahugessen
    Member

    I have used this plug-in several times in several places but this is the first time I am using “manual payment option” so I have not checked “use paypal” or “use multiple”

    First of all when I arrive on the page it is often pre-populated with an item

    When I remove the product to get an empty cart it looks fine but then when I put “add to cart” it goes to a “page not found”

    I have found a few articles but none seem to help. Here is where I am testing it out [http://www.cabovapor.com/batteries/]

    February 14, 2013 at 10:35 pm #53840
    wpCommerce
    Moderator

    Hi, These posts should help you with this issue:

    'Page Not Found' when adding/removing products from Cart

    https://support.tipsandtricks-hq.com/forums/topic/when-i-click-on-the-add-to-cart-it-jumps-to-a-page-error-404-not-found

    February 15, 2013 at 11:10 pm #53841
    ahugessen
    Member

    OK, well good news/bad news.

    It seems to be a theme issue as when I changed to the default theme it worked fine…. So I’m glad to have isolated the issue.

    The challenge is, what can I do to fix this? I saw a few references to some code changes in the thread but it was unclear as to where those changes need to be made. The theme is called Clifden [http://www.mojo-themes.com/item/clifden-responsive-business-wordpress-theme/]

    Please let me know if you need to see some of the files in order to help identify what needs to be removed/ edited

    Thanks,

    February 16, 2013 at 12:18 am #53842
    wpCommerce
    Moderator

    Hi, you can try this workaround (upto “Step 5”):

    https://support.tipsandtricks-hq.com/forums/topic/how-to-create-a-specific-checkout-page-for-estore

    February 16, 2013 at 2:48 pm #53843
    ahugessen
    Member

    Yes, I tried that when I went through the various articles. It works, however, it does not allow the user to “shop” the page… they cannot browse and add multiple products as they get sent to the checkout page the first time they click “add to cart”. This is not any kind of a solution except to people who only offer one product per page.

    February 17, 2013 at 10:57 pm #53844
    admin
    Keymaster

    Hi, yes you are right but the thing is that the issue is outside of this plugin (switching to any properly coded theme works fine which should tell you where the issue really is).

    We were just trying to give you an alternative (some alternatives obviously won’t be suitable for everyone). HTTP posting on the same page on this theme is broken which is what you mainly need to fix. When you fix that, none of this will be an issue anymore.

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