Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration
You are here: Home

wzp

  • Profile
  • Topics Started
  • Replies Created
  • Engagements
  • Favorites

Forum Replies Created

Viewing 15 posts - 151 through 165 (of 6,723 total)
← 1 2 3 … 10 11 12 … 447 448 449 →
  • Author
    Posts
  • February 15, 2022 at 4:12 pm in reply to: Password Reset Feature Does not work… does not provide new password #84196
    wzp
    Moderator

    I tried resetting my member password again, but I do not receive an email at all now, nothing from wordpress but nothing from WP Emember either.

    Please enable the debug logs and see if the reset email is being sent.

    February 15, 2022 at 2:38 pm in reply to: Password Reset Feature Does not work… does not provide new password #84191
    wzp
    Moderator

    When you log into your system; are you doing so using the regular WordPress or the eMember login dialog? And are you trying to use the “automatically log into eMember” or “automatically log into WordPress” options?

    February 14, 2022 at 5:37 pm in reply to: Password Reset Feature Does not work… does not provide new password #84188
    wzp
    Moderator

    Please read this similar forum thread and let us know if the issue is resolved, or explained.

    February 14, 2022 at 5:26 pm in reply to: Receiving SPAM Registrations – adding WP Subscribers for members not approved #84186
    wzp
    Moderator

    All Members who register have to be aprpoved first, and the problem is that my client is getting 3 – 4 pages of what she calls “bogus” emails per day…

    Even through you are approving registrations; there is no disincentive for false registration attempts, being made by spam-bots. If you were to “charge” a refundable $1 membership fee; only humans that can pay the $1 fee on a credit or debit card can register as members.

    Alternatively, if the person approving the memberships is working out of an office, the owners have easy physical access to; you could disable online registrations, and require residents to visit the office, in order to be manually registered.

    …she received an email from a gentleman who said this:
    “Take me off your list – you let mass email bombers subscribe people.” Because he started getting her post notifications, even though he had not been approved as a member…

    Does your website provide content to non-members? If so, his email address may have been “scrapped” from the site. You should use the content protection features of eMember to ensure that only logged in members can see any content.

    • This reply was modified 3 years, 5 months ago by wzp.
    • This reply was modified 3 years, 5 months ago by wzp.
    February 13, 2022 at 4:05 pm in reply to: Technical Issues – user login to someone else’s account. #84182
    wzp
    Moderator

    The only 2 “officially supported” caching plugins are:

    1. WP Super Cache:
      https://support.tipsandtricks-hq.com/forums/topic/using-the-plugins-together-with-wp-super-cache-plugin
    2. W3 Total Cache:
      https://support.tipsandtricks-hq.com/forums/topic/using-the-plugins-with-w3-total-cache-plugin

    Please examine the configuration guidance for these 2 plugins (see links) and determine if you can similarly configure your caching plugin.

    If you are haplessly “in love” with your existing caching plugin, ask the developer of that caching plugin if they have an option to “disable caching if a cookie is present”.

    • This reply was modified 3 years, 5 months ago by wzp.
    February 10, 2022 at 5:31 pm in reply to: Subscription price increases #84173
    wzp
    Moderator

    Does your site’s Terms & Conditions include a price increase clause, similar to what Netflix or Amazon Prime has?

    When a subscription is processed through PayPal or any other payment processor; a binding “payment contract” is created between the subscriber and the payment processor. These contracts cannot be modified by you, and the payment processor is legally obligated to stick to it.

    • If the subscription has an expiry, the solution is to force the subscriber to renew at the higher rate.
       
    • If the subscription is “into perpetuity,” without an expiry AND you answered “NO” to the first question; your options are legally limited, depending on the laws in your jurisdiction. PayPal will not allow you to “modify” an existing payment contract. Assuming that you have the legal authority, you have to cancel any existing subscriptions and ask them to purchase new (hopefully renewable) subscriptions.
       
    • This reply was modified 3 years, 5 months ago by wzp.
    • This reply was modified 3 years, 5 months ago by wzp.
    February 10, 2022 at 5:00 pm in reply to: Technical Issues – user login to someone else’s account. #84172
    wzp
    Moderator

    When an affiliate is trying to login via mobile phone they enter somebody else’s affiliate user account.
    I have contacted you guys before and haven’t received any reply.
    Please help me out to solve this issue.

    It is a caching issue. The visitor is seeing a cached page (which was generated from another user). Are you, or your hosting provider, using any kind of page caching plugins or server modules?

    How can I make sure that the affiliate link still works cross domains?

    Normally, WordPress and its plugins do not work across multiple domains. The plugins work on a “per instance” basis; in which each WordPress installation is a seperate “instance.” With that said, please read this advanced article on Affiliate Pass Through Links and see if it might help.

    February 10, 2022 at 4:44 pm in reply to: Auto Reponder Settings #84170
    wzp
    Moderator

    The developer would have to make a MAJOR  change to eStore, so that if the “box” was not checked; the auto responder would not process the autoresponder integration upon receiving an IPN from PayPal, et al, on a per IPN basis. The reason it is a major task, is because of the “stateless” interactions between the customer, the site, and the payment gateway. If the Payment Gateway Bundle were in play, it “might” be possible. I’ll run this by the developer.

    In the meantime, the are a few options you might consider:

    1. Use the T&C box as a “mandatory” opt-in consent. The logic here, is that the very act of checking out, via any of the payment gateways, causes the buyer’s email address to be recorded in the eStore customer database. The plugin would simply not work, without this data collection taking place.
       
    2. Because autoresponder signup is done on a per-product basis; you could segregate your products into with/without mailing list signup. You might even offer the “with” products at a slight discount in order to entice buyers to make that selection.
       
    3. The final idea is to put your store behind eMember, and require they signup for a free membership. That makes your site a “private club,” like Costco, and they must consent to receive regular mailings to join and purchase items.
       
    • This reply was modified 3 years, 5 months ago by wzp.
    February 9, 2022 at 6:44 pm in reply to: Email to member after account activation #84164
    wzp
    Moderator

    How often does the admin need to manually activate a membership, and under what situations does this occur?

    February 9, 2022 at 6:28 pm in reply to: Auto Reponder Settings #84162
    wzp
    Moderator

    While researching your question; I came across the T&C policy for ActiveCampaign, which stipulates that using the service, any email addresses you initially add to a list must have opt-in consent; regardless of country. With THAT in mind, the only way of obtaining consent (for now) is to use the T&C checkbox on the cart page; and to add verbiage to the T&C stating that the buyer consents to receiving at least one mailing, and that there will be an opt-out or unsubscribe link contained in that first mailing. Alternatively, you can enable the double opt-in feature of ActiveCampaign.

    • This reply was modified 3 years, 5 months ago by wzp.
    February 9, 2022 at 5:52 pm in reply to: Pricing Tables #84161
    wzp
    Moderator

    There is a Membership Pricing Table addon, but it is for eMember.

    We don’t specialize in pricing table so it’s probably better to use any standard pricing table plugin from WordPress.org repository. There are a few of them and you can install one that is current. Inside the pricing table, you will just add a payment button or link from our plugin.

    February 9, 2022 at 5:37 pm in reply to: Where do I find the most recent version #? #84154
    wzp
    Moderator

    As an example, for eStore   you should first visit the product description page, where you first purchased the plugin. Near the bottom of the page, are the plugin specifications. The version listed is the latest STABLE version; which may trail the version you get, when you download the LATEST build version of the plugins.

    Requesting a new download link provides the zip file, but doesn’t include a version # in the file name.

    If you want to know what the version number of a downloaded plugin is, without installing it; you need to do the following:

    1. Unzip the plugin’s zip file someplace.
       
    2. Look for the plugin’s header file. Usually, it is a PHP file whose name resembles that of the plugin.
       
    3. Open the file and visually parse the header fields for the version number.
       
    • This reply was modified 3 years, 5 months ago by wzp.
    • This reply was modified 3 years, 5 months ago by wzp.
    • This reply was modified 3 years, 5 months ago by wzp.
    • This reply was modified 3 years, 5 months ago by wzp.
    • This reply was modified 3 years, 5 months ago by wzp.
    • This reply was modified 3 years, 5 months ago by wzp.
    February 9, 2022 at 5:11 pm in reply to: Extra Fields in Email #84153
    wzp
    Moderator

    Please follow along with this topic. Be sure to read it ALL THE WAY to the end.

    February 7, 2022 at 7:01 pm in reply to: ‘Collect Customer Input’ addon field customization? #84146
    wzp
    Moderator

    Can I request (or hack) the format of the fields?

    Your only options are to specify the field label, whether or not it is a required field, and an optional “help” text. If you require a specific modification, please request a customer work order quote.

    February 1, 2022 at 3:05 pm in reply to: Email Notifications when Member Profile is Updated #84129
    wzp
    Moderator

    I tried adding the following code to my functions.php

    Is the add_action() function in a part of your theme’s functions.php file, that is actually being parsed, when the form is displayed?

    is there a different hook that I need to be using?

    You seem to be doing it right, according to this previous thread:

    eMember – Is it possible to have email to admin after customer update profile?

    • This reply was modified 3 years, 5 months ago by wzp.
  • Author
    Posts
Viewing 15 posts - 151 through 165 (of 6,723 total)
← 1 2 3 … 10 11 12 … 447 448 449 →

Forum Related

  • Forum Home
  • Forum Search
  • Forum Registration
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Shopping Cart Plugin
  • Simple Download Monitor

Copyright © 2025 | Tips and Tricks HQ