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Okay. Have you been following these instructions, to do manual approvals? If you did, an “account approved” email will be sent, when the account is approved.
Do you think I need to set it up differntly, that my login/register screen is causing the problem.
Have you done any in-person usability testing with the client, to determine if they understand your screens?
Let’s try something new… instead of opening a new browser on the same computer, how about a new browser on a separate computer?
Did you activate the “Login Restriction by IP Address” option? Multiple browsers on the same computer use the same IP address.
There DOES seem to be “something” going on…
[02/16/2022 2:00 PM] - SUCCESS :Authenticating login request for username: eleina@eswebsitedesign.com. Request came from IP Address: 73.28.227.169 [02/16/2022 2:00 PM] - SUCCESS :Member password reset email sent to : eleina@eswebsitedesign.com [02/16/2022 2:26 PM] - SUCCESS :Authenticating login request for username: Reanderson1956. Request came from IP Address: 162.225.219.41 [02/16/2022 2:26 PM] - SUCCESS :Authentication completed for username: Reanderson1956. IP Address: 162.225.219.41 [02/16/2022 2:26 PM] - SUCCESS :Redirecting member to the after login redirection page. [02/16/2022 2:34 PM] - FAILURE :Could not retrieve member record using the given field value. Field: NuEHlJWcXQwk, Type: 0I will refer this to the developer.
I tried resetting my member password again, but I do not receive an email at all now, nothing from wordpress but nothing from WP Emember either.
Please enable the debug logs and see if the reset email is being sent.
When you log into your system; are you doing so using the regular WordPress or the eMember login dialog? And are you trying to use the “automatically log into eMember” or “automatically log into WordPress” options?
Please read this similar forum thread and let us know if the issue is resolved, or explained.
All Members who register have to be aprpoved first, and the problem is that my client is getting 3 – 4 pages of what she calls “bogus” emails per day…
Even through you are approving registrations; there is no disincentive for false registration attempts, being made by spam-bots. If you were to “charge” a refundable $1 membership fee; only humans that can pay the $1 fee on a credit or debit card can register as members.
Alternatively, if the person approving the memberships is working out of an office, the owners have easy physical access to; you could disable online registrations, and require residents to visit the office, in order to be manually registered.
…she received an email from a gentleman who said this:
“Take me off your list – you let mass email bombers subscribe people.” Because he started getting her post notifications, even though he had not been approved as a member…Does your website provide content to non-members? If so, his email address may have been “scrapped” from the site. You should use the content protection features of eMember to ensure that only logged in members can see any content.
The only 2 “officially supported” caching plugins are:
- WP Super Cache:
https://support.tipsandtricks-hq.com/forums/topic/using-the-plugins-together-with-wp-super-cache-plugin - W3 Total Cache:
https://support.tipsandtricks-hq.com/forums/topic/using-the-plugins-with-w3-total-cache-plugin
Please examine the configuration guidance for these 2 plugins (see links) and determine if you can similarly configure your caching plugin.
If you are haplessly “in love” with your existing caching plugin, ask the developer of that caching plugin if they have an option to “disable caching if a cookie is present”.
Does your site’s Terms & Conditions include a price increase clause, similar to what Netflix or Amazon Prime has?
When a subscription is processed through PayPal or any other payment processor; a binding “payment contract” is created between the subscriber and the payment processor. These contracts cannot be modified by you, and the payment processor is legally obligated to stick to it.
- If the subscription has an expiry, the solution is to force the subscriber to renew at the higher rate.
- If the subscription is “into perpetuity,” without an expiry AND you answered “NO” to the first question; your options are legally limited, depending on the laws in your jurisdiction. PayPal will not allow you to “modify” an existing payment contract. Assuming that you have the legal authority, you have to cancel any existing subscriptions and ask them to purchase new (hopefully renewable) subscriptions.
When an affiliate is trying to login via mobile phone they enter somebody else’s affiliate user account.
I have contacted you guys before and haven’t received any reply.
Please help me out to solve this issue.It is a caching issue. The visitor is seeing a cached page (which was generated from another user). Are you, or your hosting provider, using any kind of page caching plugins or server modules?
How can I make sure that the affiliate link still works cross domains?
Normally, WordPress and its plugins do not work across multiple domains. The plugins work on a “per instance” basis; in which each WordPress installation is a seperate “instance.” With that said, please read this advanced article on Affiliate Pass Through Links and see if it might help.
The developer would have to make a MAJOR change to eStore, so that if the “box” was not checked; the auto responder would not process the autoresponder integration upon receiving an IPN from PayPal, et al, on a per IPN basis. The reason it is a major task, is because of the “stateless” interactions between the customer, the site, and the payment gateway. If the Payment Gateway Bundle were in play, it “might” be possible. I’ll run this by the developer.
In the meantime, the are a few options you might consider:
- Use the T&C box as a “mandatory” opt-in consent. The logic here, is that the very act of checking out, via any of the payment gateways, causes the buyer’s email address to be recorded in the eStore customer database. The plugin would simply not work, without this data collection taking place.
- Because autoresponder signup is done on a per-product basis; you could segregate your products into with/without mailing list signup. You might even offer the “with” products at a slight discount in order to entice buyers to make that selection.
- The final idea is to put your store behind eMember, and require they signup for a free membership. That makes your site a “private club,” like Costco, and they must consent to receive regular mailings to join and purchase items.
- WP Super Cache:
