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wzp

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Viewing 15 posts - 166 through 180 (of 6,729 total)
← 1 2 3 … 11 12 13 … 447 448 449 →
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  • February 9, 2022 at 6:28 pm in reply to: Auto Reponder Settings #84162
    wzp
    Moderator

    While researching your question; I came across the T&C policy for ActiveCampaign, which stipulates that using the service, any email addresses you initially add to a list must have opt-in consent; regardless of country. With THAT in mind, the only way of obtaining consent (for now) is to use the T&C checkbox on the cart page; and to add verbiage to the T&C stating that the buyer consents to receiving at least one mailing, and that there will be an opt-out or unsubscribe link contained in that first mailing. Alternatively, you can enable the double opt-in feature of ActiveCampaign.

    • This reply was modified 4 years, 1 month ago by wzp.
    February 9, 2022 at 5:52 pm in reply to: Pricing Tables #84161
    wzp
    Moderator

    There is a Membership Pricing Table addon, but it is for eMember.

    We don’t specialize in pricing table so it’s probably better to use any standard pricing table plugin from WordPress.org repository. There are a few of them and you can install one that is current. Inside the pricing table, you will just add a payment button or link from our plugin.

    February 9, 2022 at 5:37 pm in reply to: Where do I find the most recent version #? #84154
    wzp
    Moderator

    As an example, for eStore   you should first visit the product description page, where you first purchased the plugin. Near the bottom of the page, are the plugin specifications. The version listed is the latest STABLE version; which may trail the version you get, when you download the LATEST build version of the plugins.

    Requesting a new download link provides the zip file, but doesn’t include a version # in the file name.

    If you want to know what the version number of a downloaded plugin is, without installing it; you need to do the following:

    1. Unzip the plugin’s zip file someplace.
       
    2. Look for the plugin’s header file. Usually, it is a PHP file whose name resembles that of the plugin.
       
    3. Open the file and visually parse the header fields for the version number.
       
    • This reply was modified 4 years, 1 month ago by wzp.
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    February 9, 2022 at 5:11 pm in reply to: Extra Fields in Email #84153
    wzp
    Moderator

    Please follow along with this topic. Be sure to read it ALL THE WAY to the end.

    February 7, 2022 at 7:01 pm in reply to: ‘Collect Customer Input’ addon field customization? #84146
    wzp
    Moderator

    Can I request (or hack) the format of the fields?

    Your only options are to specify the field label, whether or not it is a required field, and an optional “help” text. If you require a specific modification, please request a customer work order quote.

    February 1, 2022 at 3:05 pm in reply to: Email Notifications when Member Profile is Updated #84129
    wzp
    Moderator

    I tried adding the following code to my functions.php

    Is the add_action() function in a part of your theme’s functions.php file, that is actually being parsed, when the form is displayed?

    is there a different hook that I need to be using?

    You seem to be doing it right, according to this previous thread:

    eMember – Is it possible to have email to admin after customer update profile?

    • This reply was modified 4 years, 1 month ago by wzp.
    January 30, 2022 at 4:25 pm in reply to: Auto expiry email not sent on date expected #84118
    wzp
    Moderator

    If you haven’t done so already, please download & install the latest version of eMember.

    January 30, 2022 at 3:45 pm in reply to: The shopping cart in my store just disappeared (widget area) #84117
    wzp
    Moderator

    I already installed the plugin again from a fresh download link…

    Did you remember to reinstall the Extra Shortcodes Addon?

    January 30, 2022 at 3:31 pm in reply to: Failed transactions #84113
    wzp
    Moderator

    “The MFA-check on my banking app was correctly granted, but PayPal didn’t transfer me back to your website after completing the last step of the payment. Also, I didn’t received any confirmation neither from PayPal nor from you.”

    1. Unless you have the debug logs turned on, we are going to start by making “best guesses” about what you should be checking.
       
    2. 2FA for PayPal does not require your site’s involvement.
       
    3. If you check your PayPal account; is there any record of a successful payment taking place, at the claimed time? These records are independent of your site’s operational status.
       
    4. If there is a record of a successful transaction; do you have the PayPal PDT correctly configured?
       

    Obviously with two customers in only a few days, I am starting to worry.

    Have previous transactions, successfully been processed?

    How can I get to the bottom of the problem and try to fix it?

    Please see first bullet point.

    • This reply was modified 4 years, 2 months ago by wzp.
    • This reply was modified 4 years, 2 months ago by wzp.
    January 24, 2022 at 2:42 pm in reply to: Password reset emails not going through #84106
    wzp
    Moderator

    I’ve had multiple customers say they never received an email after they ordered a product (which created an account and eMember account also).

    Are you trying to sell memberships? Please describe your setup, more concisely. And are you trying to “link” membership accounts with WordPress accounts? Also, please enable the debug logs for eMember (and maybe eStore???).

    This is beyond my abilities to figure out. I can give login details to an eMember support person if need be (gladly).

    I’ve notified the developer.

    • This reply was modified 4 years, 2 months ago by wzp.
    • This reply was modified 4 years, 2 months ago by wzp.
    January 22, 2022 at 7:42 pm in reply to: WP eMember Email Broadcast Add On #84095
    wzp
    Moderator

    The emails are sent as plain text, not HTML. Try adding the following ampersand codes, to hard code a (CR/LF) newline.
    


    • This reply was modified 4 years, 2 months ago by wzp.
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    January 22, 2022 at 4:07 pm in reply to: eStore Receipt Creator – deprecated function #84087
    wzp
    Moderator

    It means just that… it is a “Warning,” but it is not (yet) fatal.

    Perhaps you know about this?

    When Rasmus Lerdorf invented the PHP language, he allowed array subscripts to be specified with either square “[]” or curly “{}” brackets. Going forward with PHP 7.4, Zend Technologies, which now controls PHP; wants to only support square “[]” brackets. Because there must be several trillion lines of PHP code floating around, they just can’t force everyone to comply. So, the warning message is mostly intended to be seen by new code developers.

    It would be good if it can be fixed.

    The tcpdf library mentioned in the warning message is an open source library; and it will be the responsibility of the open source community to resolve the issue.

    Hint: The James Webb Space Telescope, and recent Mars rovers, use PHP on some of their systems. Zend isn’t going to turn these things into pieces of space junk; over their preference for square versus curly brackets.

    • This reply was modified 4 years, 2 months ago by wzp.
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    January 15, 2022 at 8:33 pm in reply to: Where is the link for the wp emember and estore add ons? #84085
    wzp
    Moderator

    The links are on the documentation pages:
    eMemver Addons
    eStore Addons

    January 9, 2022 at 6:17 pm in reply to: Login as eMember user. #84063
    wzp
    Moderator

    Sometimes I get requests from my customers to place the order for them so I need to login as them to do that.

    To put it very gently, you are setting yourself up for future legal, financial, and ethical headaches. If customers require some sort of assistance; offer to use something like Chrome Remote Desktop, to hand-hold them through the ordering process.

    Alternatively,, if you are using eStore, you can use a manual order placement process; to enter orders for them.

    The point is… Never, EVER, try to impersonate one of your users.

    • This reply was modified 4 years, 2 months ago by wzp.
    • This reply was modified 4 years, 2 months ago by wzp.
    January 9, 2022 at 6:00 pm in reply to: Hosting provider send email limit – 150/hr #84062
    wzp
    Moderator

    You could try assigning members to multiple “administrative” membership levels, and then send the broadcasts to each administrative level, over the course of a week.

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