WP eMember – Password Reset Email Does not Include the Password

[johnpaulmains]

My users that reset the password get an email confirming that their password has been changed, but the email does not contain the new password. How do I fix this? We do have to add users to WP so that another plugin can use the login info.

The user does get an email for Notice of Password change, but that isnt the email template that includes the password. Users do not get the email that includes the password.

I am using the latest version of WordPress and eMember.

[admin]

Do you have the following email shortcodes in your password reset email settings?

Username: {user_name}

Password: {password}

If you have edited that email from the settings and removed the shortcode, then the plugin won’t be able to put the password in there.

[tikimojo]

Hello, I’m having the same problem. WP eMember 9.0.1 WordPress 4.4.4.

The forgot password feature sends the user an email, like so:

Hi Steve,

This notice confirms that your password was changed on Pushing The Limits.

If you did not change your password, please contact the Site Administrator at

sbp@tikimojo.com

This email has been sent to djdubchilly@gmail.com

Regards,

All at Pushing The Limits

I’ve checked the email settings and the email settings for forgot password include the shortcodes:

Dear {first_name} {last_name}

You have reset your password.

Membership details:

Username: {user_name}

Password: {password}

Thank You

Any idea what’s going on?

[wzp]

I think you are confusing the WordPress & the eMember password change notifications. “This notice confirms that your password was changed…” comes from WordPress, when the WordPress “forgot password” link is used. Are your users logging in using the eMember login widgets or shortcodes?

[tikimojo]

I’m using this shortcode: [wp_eMember_compact_login]

to lightbox a login window which has this “forgot password” link:

which brings up a “password reset” window, which generates the email I’ve pasted in above.

We’re also using bbPress, and in order to allow users to post WP eMember is set to create wordpress accounts and log the user into wordpress, if that’s relevant.

[admin]

That email you referred to is coming from core WordPress. Since you are using WP user integration, the password reset action triggers the WP user’s password to be reset also which triggers that email from WordPress core. You can use the following plugin to stop wordpress from sending that email:

https://wordpress.org/plugins/manage-notification-emails/

You should be receiving another email from the eMember plugin that should contain the text you entered in the eMember’s password reset email settings. Are you not receiving that eMember’s password set email at all?

[jharries]

Good Morning,

Just wondering if it is possible to use the wordpress password reset logic instead of WP emember?

I tried this, but discovered that when a user changes their WP password, it does not change the password in the WPemember member table.

Just wondered if there might be a function that could be hooked onto the wordpress password update code to fix that?

[Author]

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