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[Support request] Receiving SPAM Registrations – adding WP Subscribers for members not approved

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Tips and Tricks HQ Support Portal › Forums › WP eMember › Receiving SPAM Registrations – adding WP Subscribers for members not approved

  • This topic has 1 reply, 2 voices, and was last updated 3 years, 3 months ago by wzp.
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  • February 14, 2022 at 7:07 am #84184
    Es Web Design
    Participant

    Hi,

    I have a client using WPeMember for a Condo Association. It’s set up so that owners/members also become wp subscribers, mainly because we are using another plugin to send post notifications to subscribers -so they can send out a mass email to all owners when something is going on at the property.

    All Members who register have to be aprpoved first, and the problem is that my client is getting 3 – 4 pages of what she calls “bogus” emails per day, then she received an email from a gentleman who said this:
    “Take me off your list – you let mass email bombers subscribe people.” Because he started getting her post notifications, even though he had not been approved as a member (but obviously was added as a WP Subscriber.

    Would you have any insight as to how we could prevent this from happening in the future?

    February 14, 2022 at 5:26 pm #84186
    wzp
    Moderator

    All Members who register have to be aprpoved first, and the problem is that my client is getting 3 – 4 pages of what she calls “bogus” emails per day…

    Even through you are approving registrations; there is no disincentive for false registration attempts, being made by spam-bots. If you were to “charge” a refundable $1 membership fee; only humans that can pay the $1 fee on a credit or debit card can register as members.

    Alternatively, if the person approving the memberships is working out of an office, the owners have easy physical access to; you could disable online registrations, and require residents to visit the office, in order to be manually registered.

    …she received an email from a gentleman who said this:
    “Take me off your list – you let mass email bombers subscribe people.” Because he started getting her post notifications, even though he had not been approved as a member…

    Does your website provide content to non-members? If so, his email address may have been “scrapped” from the site. You should use the content protection features of eMember to ensure that only logged in members can see any content.

    • This reply was modified 3 years, 3 months ago by wzp.
    • This reply was modified 3 years, 3 months ago by wzp.
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