Technical Issues – user login to someone else’s account.

[navehaim]

Hello,

1. When an affiliate is trying to login via mobile phone they enter somebody else’s affiliate user account.
I have contacted you guys before and haven’t received any reply.
Please help me out to solve this issue.

2. What happened if I manage my website via 2 domains (different languages), let’s say that a peson shared his affiliate link and the person who recived that entered .com but changed to .es, meaning changes to a different domain. How can I make sure that the affiliate link still works cross domains?

Looking forward to your reply.

[wzp]

When an affiliate is trying to login via mobile phone they enter somebody else’s affiliate user account.
I have contacted you guys before and haven’t received any reply.
Please help me out to solve this issue.

It is a caching issue. The visitor is seeing a cached page (which was generated from another user). Are you, or your hosting provider, using any kind of page caching plugins or server modules?

How can I make sure that the affiliate link still works cross domains?

Normally, WordPress and its plugins do not work across multiple domains. The plugins work on a “per instance” basis; in which each WordPress installation is a seperate “instance.” With that said, please read this advanced article on Affiliate Pass Through Links and see if it might help.

[navehaim]

I do use the following plugin for caching, “CH cache” so how do I solve it? as caching is one of the ways to accelerate website speed.

[wzp]

The only 2 “officially supported” caching plugins are:

1. WP Super Cache:
   https://support.tipsandtricks-hq.com/forums/topic/using-the-plugins-together-with-wp-super-cache-plugin
2. W3 Total Cache:
   https://support.tipsandtricks-hq.com/forums/topic/using-the-plugins-with-w3-total-cache-plugin

Please examine the configuration guidance for these 2 plugins (see links) and determine if you can similarly configure your caching plugin.

If you are haplessly “in love” with your existing caching plugin, ask the developer of that caching plugin if they have an option to “disable caching if a cookie is present”.

• This reply was modified 1 year, 1 month ago by wzp.

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