Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration

[Support request] Technical Issues – user login to someone else’s account.

by

Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate General Questions › Technical Issues – user login to someone else’s account.

Tagged: Technical Issues

  • This topic has 3 replies, 2 voices, and was last updated 1 year, 1 month ago by wzp.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • February 10, 2022 at 3:45 am #84167
    navehaim
    Participant

    Hello,

    1. When an affiliate is trying to login via mobile phone they enter somebody else’s affiliate user account.
    I have contacted you guys before and haven’t received any reply.
    Please help me out to solve this issue.

    2. What happened if I manage my website via 2 domains (different languages), let’s say that a peson shared his affiliate link and the person who recived that entered .com but changed to .es, meaning changes to a different domain. How can I make sure that the affiliate link still works cross domains?

    Looking forward to your reply.

    February 10, 2022 at 5:00 pm #84172
    wzp
    Moderator

    When an affiliate is trying to login via mobile phone they enter somebody else’s affiliate user account.
    I have contacted you guys before and haven’t received any reply.
    Please help me out to solve this issue.

    It is a caching issue. The visitor is seeing a cached page (which was generated from another user). Are you, or your hosting provider, using any kind of page caching plugins or server modules?

    How can I make sure that the affiliate link still works cross domains?

    Normally, WordPress and its plugins do not work across multiple domains. The plugins work on a “per instance” basis; in which each WordPress installation is a seperate “instance.” With that said, please read this advanced article on Affiliate Pass Through Links and see if it might help.

    February 13, 2022 at 4:27 am #84181
    navehaim
    Participant

    I do use the following plugin for caching, “CH cache” so how do I solve it? as caching is one of the ways to accelerate website speed.

    February 13, 2022 at 4:05 pm #84182
    wzp
    Moderator

    The only 2 “officially supported” caching plugins are:

    1. WP Super Cache:
      https://support.tipsandtricks-hq.com/forums/topic/using-the-plugins-together-with-wp-super-cache-plugin
    2. W3 Total Cache:
      https://support.tipsandtricks-hq.com/forums/topic/using-the-plugins-with-w3-total-cache-plugin

    Please examine the configuration guidance for these 2 plugins (see links) and determine if you can similarly configure your caching plugin.

    If you are haplessly “in love” with your existing caching plugin, ask the developer of that caching plugin if they have an option to “disable caching if a cookie is present”.

    • This reply was modified 1 year, 1 month ago by wzp.
  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.
Log In

Forum Related

  • Forum Home
  • Forum Search
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • WP PDF Stamper Documentation
  • WP Photo Seller Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial
  • WP Photo Seller Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Download Monitor

Copyright © 2023 | Tips and Tricks HQ