[wzp]

Please be aware that, unless you subscribe to Pair’s virtual private or dedicated server plans; you are forced to use a shared MySQL database, that has “many restrictions.”

[wzp]

Were you using these instructions?

How to Bulk Upload eStore Products from a CSV File

[wzp]

Please refer to this thread, and see if it helps.

[wzp]

Only solution I can figure is to use a “content only” page template for that page so that it prints in 1 or 2 pages instead of 4 or 5.

You’re getting close… You could do 2 things:

1. Create your printable “content page” and display specific profile information, using these shortcodes.
    
2. If you are trying to provide them with a printable “proof of membership,” consider using the Printable Membership Card Add-On.

[wzp]

What is the EXACT (complete) error message???

You might also try downloading and reinstalling a fresh copy of the plugin.

[wzp]

The developer has been notified.

[wzp]

There is an action hook, that can send the admin an email, whenever a profile is updated. HOWEVER, the granularity is limited; as it is impossible to discern WHAT was updated.

Alternatively, you could have one of your site developers create a Cronjob, that would run like… once a week and force-sync the email addresses in the eMember profile table to “everywhere.”

[wzp]

Your options are to either use phpMyAdmin to manually copy fields (in bulk) from the Gravity Forms tables into the corresponding eMember custom profile fields, or to request a custom work order quote, and have someone here do it for you.

[wzp]

1. Is the issue affecting the ability of members to correctly type information, or just “see” what they are typing?
    
2. What font is your theme using?
    
3. What “character encoding” and CHARSET is your MySQL database using? Is it UTF-8 and Latin1?
    

If you are comfortable, that none of the above is the issue; you can affect CSS changes to input boxes with:

.eMember_text_input{
    font: Arial;
}

You can add the CSS tweak to the following interface of your site:

Appearance -> Customize -> Additional CSS

• This reply was modified 3 years, 4 months ago by wzp.
• This reply was modified 3 years, 4 months ago by wzp.

[wzp]

What specific custom field name(s) are you using, and what happens when the email is received?

[wzp]

Okay. Have you been following these instructions, to do manual approvals? If you did, an “account approved” email will be sent, when the account is approved.

[wzp]

Do you think I need to set it up differntly, that my login/register screen is causing the problem.

Have you done any in-person usability testing with the client, to determine if they understand your screens?

[wzp]

Let’s try something new… instead of opening a new browser on the same computer, how about a new browser on a separate computer?

[wzp]

Did you activate the “Login Restriction by IP Address” option? Multiple browsers on the same computer use the same IP address.

[wzp]

There DOES seem to be “something” going on…

[02/16/2022 2:00 PM] - SUCCESS :Authenticating login request for username: eleina@eswebsitedesign.com. Request came from IP Address: 73.28.227.169
[02/16/2022 2:00 PM] - SUCCESS :Member password reset email sent to : eleina@eswebsitedesign.com
[02/16/2022 2:26 PM] - SUCCESS :Authenticating login request for username: Reanderson1956. Request came from IP Address: 162.225.219.41
[02/16/2022 2:26 PM] - SUCCESS :Authentication completed for username: Reanderson1956. IP Address: 162.225.219.41
[02/16/2022 2:26 PM] - SUCCESS :Redirecting member to the after login redirection page.
[02/16/2022 2:34 PM] - FAILURE :Could not retrieve member record using the given field value. Field: NuEHlJWcXQwk, Type: 0

I will refer this to the developer.

[Author]

Posts