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May 31, 2022 at 3:26 pm in reply to: eMember Profile Extended AddOn doesn’t show multiple membership levels #84430
wzp
ModeratorPlease try this:
[emember_extended_summary_list fields="user_name,first_name,last_name" levels="2" 2nd_levels="2"]
Paste the shortcode in a shortcode block so it doesn’t have any hidden formatting code there (from the copy paste).
wzp
ModeratorAre you trying to do this?
May 27, 2022 at 9:16 pm in reply to: Download Folder Protection Login Form Blocked by Browser #84421wzp
ModeratorAre the affected members accepting eMember’s login cookies?
wzp
ModeratorAnyway I am collecting all the course fees upfront and not as subscription. So even if they cancel there is no refund involved. But do they have the option to cancel? If so, from where? Which page?
Because you are not offering refunds… for all practical purposes, the following, on how a user can self-delete their membership will work:
Cancel Membership from wp emember / Unsubscribe from wp emember
May 20, 2022 at 4:06 pm in reply to: E-Book test purchase does not send out email for download #84406wzp
ModeratorI still can’t upload epub files, but sending out downloadable zip file works for now.
The uploading method you described uses the WordPress file uploader. WordPress restricts the file types that you can upload:
https://wordpress.com/support/accepted-filetypes/
The recommendation is to use FTP (aka Filezilla) to upload the product files, to your product file directory.-
This reply was modified 2 years, 9 months ago by
wzp.
May 19, 2022 at 3:28 pm in reply to: E-Book test purchase does not send out email for download #84399wzp
ModeratorBut there is no email for e-book download.
When you edited the email body, for the email that gets sent to the buyer; did you remember to include the {product_link} mail tag?
Also, my e-book is in epub format – this format was not accepted
The plugin does not restrict the kinds of files that can be downloaded or uploaded. Please provide more information about the file. Specifically, how are you uploading it, whether or not the upload was successful, and if you are able to successfully use the Admin Functions to manually create a working download link.
wzp
ModeratorI have contacted the developer.
wzp
ModeratorIt “sounds” like you are saying that any input you enter into the field is being rejected.
- What character set is the keyboard you are using? Does the issue appear using OTHER keyboards or different computers?
- Is your WordPress database using UTF-8 character encoding?
May 16, 2022 at 6:20 pm in reply to: License key is invalid! Reached Maximum Allowable Domains! #84380wzp
ModeratorThe developer has been notified.
May 13, 2022 at 3:41 pm in reply to: How to setup recurring membership using WooCommerce and Stripe #84376wzp
ModeratorWhat the client is asking for is the ability to allow automatic yearly membership renewals with Stripe.
You need to be able to process recurring subscription payments. The WooCommerce Stripe Payment Gateway, by itself, does not support recurring subscription payments. You also need the WooCommerce Subscriptions extension.
May 10, 2022 at 2:28 pm in reply to: Convert calendar year membership to 1yr durational (from whenever they join) #84371wzp
ModeratorI suspect that I’d simply make new offered membership levels with 1yr durational expiration and replace what is displayed in our store.
That is correct.
What about leap years?
That has never been an issue. And nobody that I know of, has had any members join on leap day, LOL.
Same question if we simply left the existing calendar year members alone and then offered only the 1yr durational membership renewal would the system simply add 1yr to their membership. whenever it expires.
That is “the simplest,” and most ethical, solution. For a time, you will have a large block of members with expiration dates that are the same. But as time goes on, you will have members who let their memberships expire and then renew.
wzp
ModeratorWhat is a “reusable block?” Did this term come from Google Translate?
wzp
ModeratorIs there a REGULAR WordPress user account; that uses this same email address?
wzp
ModeratorI know this was discussed years ago, but my client is having this problem now.
The problem was 2 users trying to use the same email address.
April 22, 2022 at 9:47 am in reply to: How do I troubleshoot the compact widget not opening a pop-up + other thing? #84338wzp
ModeratorThe popups use JavaScript. Please check your site for possible JavaScript issues:
Wrong Way of adding JQuery library to WordPress – Source of Javascript Conflicts
To correct your copy of the text messages, please follow these directions:
How to customize various text/messages displayed by the plugin
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This reply was modified 2 years, 9 months ago by
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