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A few years back the provider blocked the wp mail() function and told me to install the free WP Mail SMTP plugin…
I found an earlier thread, in which the user had similar issues.
WP eStore – Buyer not receiving email after purchasing digital product
The issue was resolved, when the user switched from the WP Mail SMTP plugin to the Easy WP SMTP plugin.Easy WP SMTP – WordPress SMTP and Email Logs: Gmail, Office 365, Outlook, Custom SMTP, and more
You did not make it clear, if the issue only occurs for that one buyer, or for others, as well.
If the log shows the product email as being successfully sent; then it was “sent.”
Check the email body template, to ensure that the mail tag for the download link(s) is there. Also, make sure the template does not “sound spammy.” Also, have the buyer check their spam folder.
1. What happens now?
2. Please provide a live link to you store, so that we can observe what you are describing.
@seehowtwo wrote: So, this is a (relatively) complicated process… no membership plugin I know of is addressing the VERY COMMON requirement…
Not as common as you might believe. Example: mid-period signups & cancellations. Everybody has their own ideas of how they’d like the plugin to handle certain situations. That’s why the solutions are not something that can be handled with a simple checkbox or dropdown selection. The solutions offered by @coabirder are sound.
When an email is sent through the addon, it is sent as plain text. It is up to the recipient’s email client to decide whether or not, and how, to handle URL that appear in the message. Because the emails are sent as plain text messages, any attempts at including HTML code are usually ignored; unless the recipient is using a web browser mail client, to read the message. However, properly formed URL addresses are USUALLY turned into clickable links, by the email client; as in:
https://example.com/demonstration4. After login, the member may browse all the products. If there is a product that the member has already purchased, the product info should change to reflect the purchase (eg. button should change from “buy” to “already purchased” or “download” or equivalent).
That capability does not exist.
5. After login, the member may view a report of all previous downloadable purchases, a “My downloads” page or equivalent, with the ability to download stamped PDFs from this report if they are listed among the purchases.
For this capability, please download the free Self Re-Download Digital Products Addon; which also overlaps the desired functionality mentioned in #2 and #3:
The note fields are “1 per member,” regardless of the number of levels they belong to. To achieve the 1:n:1 (member:level:note) functionally desired, requires a major rewrite of the plugin. You have the option of requesting a custom work order quote:
When the buyer clicks the checkout button; control should transfer to PayPal, and the appropriately available options should appear. This of course assumes, that the buyer is logging into their PayPal account, when they are transferred to PayPal.
You would manually add the member, using Mailchimp:
https://mailchimp.com/help/add-single-subscriber-audience/There is an “easy” and a “hard” solution to what you are asking for:
- “Hard” — When you design a form, using the Form Builder, it stores the design specifications for your forms in the MySQL database; and when the form is displayed, those specifications are interpreted by a p-code like system, that dynamically constructs the form code. It is very difficult to modify the addon, to work the way that you would like it to.
- “Easy” — Because your dropdown choices are known in advance (Option1, Option2, et al); at the appropriate point in your own code, simply retrieve the field “text value” and run it through a CASE statement, that will transliterate the human-readable dropdown selection to whatever desired numerical value is required.
In the cases where you are using multiple values for the same dropdown item, because you are using dirrent forms for each membership level, simply have a hidden “level code” field as part of the form. You’d then use a nested IF/CASE statement, similar to:
IF level-code = 1 THEN
CASE
ELSE IF level-code = 3 THEN
CASE
So, for example; you want to indicate that:
Member “Joe” is “President” of membership level “Android Club”, and “Secretary” of membership level “iPhone Club” ???There is only 1 admin note field, per member.
Because you already have the Form Builder Addon, you <en>could add a read-only text field to each member’s profile; called “Role.” Customizing the admin menu will cause you to not be compatible with future plugin updates.
Is this what you want to kdo?
Have you considered the advice from @Admin above?
- “Hard” — When you design a form, using the Form Builder, it stores the design specifications for your forms in the MySQL database; and when the form is displayed, those specifications are interpreted by a p-code like system, that dynamically constructs the form code. It is very difficult to modify the addon, to work the way that you would like it to.
