September 3, 2011 at 7:40 pm #4227mrdanMember
How can a member unsubscribe or cancel their membership? Is there a short code?September 4, 2011 at 1:55 am #36218
If you have a subscription/recurring payment in place then the member simply have to cancel it from their PayPal account and the account will automatically get deactivated.
WP eMember also has an option that allows your members to delete their membership account from the profile page. Simply check the following option from eMember settings to enable this option:
Allow Account DeletionSeptember 4, 2011 at 3:15 am #36219mrdanMember
Thanks. Will the delete account feature be integrated with authorize.net ARB?September 5, 2011 at 12:00 am #36220
YeahMay 9, 2012 at 1:15 am #36221AnnBMember
I’ve just set up a subscription product, but I’m not clear on how members get instructions on how to unsubscribe.
Would I have to add it to their member page and put the information in my newsletter?
Or is there another way to do it that I’m missing.
For example, could I set up an account deletion page and just link to that.
Since some of my subscribers will not be using PayPal, they can’t just cancel through PayPal.
Thanks once again for your help.August 26, 2012 at 8:49 am #36222KiricoohMember
Emember is a great plugin however I just can’t figure out how to manage the cancellation side of the plugin.
On my website a member must pay 10 euros each month to have acces to premium membership.
lets say that a premium membership starts on January the 15th and that the member decides to unsubscribe the 17th of february.
Right now on my site this member loose automaticly the right to acces to premium content as soon as he deletes his payment. It seems pretty unfair. I need to make sure that when a member cancel its recurring payment his account is still avaiable for the time he really has paid for. For our exemple until March 14th since he has paid for two month.
It ‘s a really big issue for me so please help me on this.August 26, 2012 at 10:43 pm #36223PeterMember
Hi, Please see admin’s response in the following post which should explain the behaviour and how to modify it:
Also, check out this post:January 26, 2013 at 9:25 pm #36224rafa.serranoMember
Is it possible to add to the emails just an unsubscribe-link without having the users to login in order to do so? There is nothing linked in my accounts to paypalJanuary 26, 2013 at 10:44 pm #36225
You can do the following:
1) Create a WordPress page called “Cancel Member Subscription Payment” or something similar to that
2) Place the following shortcode on this page:
Replace XYZ with your PayPal merchant ID
3) Now use the link of this page in your emailMarch 19, 2013 at 6:33 pm #36226rafa.serranoMember
I’ve tried this last option. But it sets a paypal unsubscribe button (user must login to paypal in order to unsubscribe from emember). Isn’t there the option to simply get deleted from emember without going to paypal?March 20, 2013 at 4:29 am #36227
A subscription/recurring payment agreement is slightly more complex than a one time purchase transaction. A subscription agreement created via the standard PayPal subscription must be cancelled on PayPal by the user or the merchant.
- You must be logged in to reply to this topic.