[wzp]

When you say “validate,” what exactly are you expecting?

1. Rejection of blank zip code field entries?
    
2. Force a 9 digit (as opposed to a 5 digit) zip code?
    
3. Validation for legitimate zip codes against the USPS database?

[wzp]

I’ve taken a good look at the Receipt Creator add on and can see where the shipping information is sometimes held but I’ve come across something in the output that seems odd as follows.

Are you saying that; the information you are wanting is present, but for reasons not understood, the PDF output differs, even if the inputs to the PDF library of the addon are the same?

I can provide examples if that helps – subject to confidentiality. I can give you access to an admin account if need be.

Please.

[wzp]

What version of PHP is your server running, compared to the old server? And are you using the latest version of eMember? As the message states… it is only a warning; not a fatal error (for now).

[wzp]

The problem is the caching, not the plugin. You need to either contact the SG Optimizer developer, or switch to one of the 2 officially supported caching plugins:

• WP Super Cache:
  https://support.tipsandtricks-hq.com/forums/topic/using-the-plugins-together-with-wp-super-cache-plugin
• W3 Total Cache:
  https://support.tipsandtricks-hq.com/forums/topic/using-the-plugins-with-w3-total-cache-plugin

Again, these are the only two “officially supported” caching plugins.

[wzp]

My members and I have been experiencing HTTP 502 errors intermittently but frequently on my website for a couple of weeks.

I recently had to upgrade my hosting plan for more resources, which meant moving to a new server, and they started happening pretty soon after that

A 502 Bad Gateway Error means that the web server you’ve connected to is acting as a proxy for relaying information from another server, but it has gotten a bad response from that other server.

This is not a plugin error, but a server configuration error. Are you using any server-side page caching or CDN services?

The errors are mainly happening on pages that are secured for members only via WP eMember and are happening far more often for people using Apple devices and laptops.

It is possibly an issue where your WordPress instance on the new server is having problems communicating with the MySQL database, because it is on the old server (or something like that).

[wzp]

Please describe the kind of server you are using; such as hosting provider, hosting plan, any other plugins, etc.

[wzp]

Are you using ANY other page caching plugins?

Are you able to repeat the error, if you use a different browser or computer?

[wzp]

The “tools” are the shortcodes available through the plugins. You must use combinations of shortcodes and WordPress page design elements to create the desired “dashboard page” effect you desire. If you are having difficulty with your site design, you can either hire a WordPress site designer of your choice; or request a custom work order quote, and a developer will get back with you.

[wzp]

What is the product ID value, that you are trying to use, and does it actually exist in your product database?

• This reply was modified 3 years, 10 months ago by wzp.

[wzp]

You need to use the Amazon S3 download feature, present in eStore. Simply install eStore, and the S3 integration; and then it will coexist with eMember. You would then use the eStore download buttons, as appropriate.

[wzp]

The concept of a “user dashboard” is a site UI issue. You can implement that, using the tools we provide.

Secondly, can the link sent upon purchase be a STREAM ONLY and NOT DOWNLOAD link?

You must use an eStore feature called Authenticated Page Redirect (APR). Users will be redirected to a protected page, where you can have the streaming content.

• This reply was modified 3 years, 10 months ago by wzp.

[wzp]

@keleta, the image you posted is “broken.”

[wzp]

This functionality works fine if I use a fancy display, but I literally just want to place a button and nothing more

The addon is working, as described in the documentation. A fancy display is shown, with either a Donload or an Add to Cart button.

If all you want is “just a button,” consider using partial content protection, to display either a Download Now or Buy Now button.

• This reply was modified 3 years, 10 months ago by wzp.

[wzp]

Kindly clarify if Estore has a user dashboard which is a customer dedicated page where they can see and manage their subscriptions.

“Subscriptions,” otherwise known as “recurring payments” are managed by the payment gateways (PayPal, et al) and not by the plugin.

Can a dashboard be created which will list all the podcasts a particular subscriber has bought?

There are 2 possible approaches to this:

• If you are selling one-off podcast downloads, you can use the Self Re-Download Digital Products addon, to allow buyers to download specific podcasts, that they have purchased.
   
• If you are selling access to a dynamically changing/updated collection/subscription of podcasts, you can:
  1. Create a membership site using eMember.
      
  2. Sell access to podcast collections/subscriptions, using multiple membership levels, where each membership level corresponds to a specific podcast collection/subscription.
      
  3. Place download links on the content pages that are specific to each membership level.

• This reply was modified 3 years, 10 months ago by wzp.
• This reply was modified 3 years, 10 months ago by wzp.
• This reply was modified 3 years, 10 months ago by wzp.

[wzp]

Please follow this procedure:

eStore – 100% off coupon resulting in $0.00 transaction

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