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[Support request] auto responder not working

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › auto responder not working

Tagged: registration email not being sent

  • This topic has 3 replies, 3 voices, and was last updated 3 years, 10 months ago by admin.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • June 17, 2021 at 6:04 am #83179
    ocgsmi
    Participant

    I have enabled PayPal buy now emember payment button.
    I have set the autoresponder to AWeber and added the list name.
    I have checked the box for ‘New AWeber Integration Option” and pasted the code. the code disapears when I save, but I see a button that says “remove connection”

    I can pay from the button and receive a confirmation from PayPal.
    I do not receive the registration email.

    What am I missing here?

    The only error in the emember logs is this:
    FAILURE :Could not retrieve member record using the given field value. Field: Pamw, Type: 0

    June 17, 2021 at 2:06 pm #83182
    wzp
    Moderator

    Please describe the kind of server you are using; such as hosting provider, hosting plan, any other plugins, etc.

    June 17, 2021 at 2:48 pm #83186
    ocgsmi
    Participant

    Plugins:
    Wordfence
    WP Emember
    spDataTables
    The Events Calendar
    Remove Page Title
    eMember Profile Extendeed
    eMember Bulk Import
    eMember email Braodcast
    Email functionality Tester
    Disable Comments
    Classic Editor

    Shared Hosting from Totalchoicehosting.com

    June 17, 2021 at 7:52 pm #83188
    admin
    Keymaster

    It doesn’t look like the plugin is receiving the payment notification from PayPal.

    Enable the debug logging feature and then do a test transaction. That should show where the disconnect is.

    WP eMember and PayPal Button Integration Troubleshooting

    Make sure you have the IPN feature enabled in your PayPal account:

    How to Setup PayPal IPN Notification

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