Error after clicking Download Now

[Matuschek3105]

After clicking on Download now my Browser (Chrome & Safari) tells me the following lines:

“The secure download manager ran into a problem that it couldn’t handle, and is unable to process your download request.

The problem was due to the following reason:
Error! The product ID value is not numeric. WP eStore’s product ID must be a numeric value. Please contact site admin.”

If I want to manually stamp a pdf I’ll get the following error:

“An error occurred while trying to stamp the file!
Notice: Trying to access array offset on value of type bool in *******/wp-content/plugins/wp-pdf-stamper/lib/fpdi/fpdi_pdf_parser.php on line 312”

Anyone an Idea?

Best
Torben

[wzp]

What is the product ID value, that you are trying to use, and does it actually exist in your product database?

• This reply was modified 4 years ago by wzp.

[Matuschek3105]

Product ID is 1
Its an existing PDF Document in the Product Database.

I tried to use another pdf document with id 4. Same issue.
The PDF is directly exported from Microsoft Word
Thanks in advance

[admin]

I will take a look at your setup to see what I can find. I have sent you an email for it.

[Author]

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