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Whether or not, an email goes into a recipient’s spam folder is not under the control of eStore, or WordPress. However, if your email message “sounds spammy,” or you are using a blacklisted domain; the receiving email system may decide your message is spam.
So, what does your email message template say???
The eMember Form Builder addon allows you to add customized form fields to member profiles; however, there is no provision for “pretty printing” the look of the profile display.
Please provide a live URL link to your site, along with instructions that will demonstrate, what you are describing.
Please give this plugin a look, as it is known to work with eStore:
Easy WP SMTP – WordPress SMTP and Email Logs: Gmail, Office 365, Outlook, Custom SMTP, and more
I think you are asking how to “give away” a file, without using a squeeze page; to members that are logged in. If that is the case, simply create a download page, visible only to logged in members; and use Option #3:
Look in the file emember_menu_email_settings.php file for the $eMember_forgot_pass_email_body string definition. But first, try setting the email body to an empty template and see if it auto-fills.
That is not a supported feature. I will however, mention it to the developer. In the meantime; if you by change have eMember & WordPress accounts linked together for login, there are some WordPress plugin that do this, for the WordPress accounts.
The great thing about computers, compared to humans, is that they do EXACTLY what you tell them… not what you’d like them to do, LOL. You could also partial protection shortcodes on the renewal page, so that logged in members see the renewal form, and non=logged in members see a warning message & login form.
The issue MIGHT be the ISP caching, of which you have no control over. Also, what browser(s) are the affected members using, and are they accepting your eMember login cookies? Usually, we also see this happen, when the members are behind a very tightly controlled firewall; such as a school district, or certain nation states.
Please ensure that your PayPal profile is correctly setup, to ensure that IPN are sent back to your site. Also, you might want to perform some kind of hands on testing, with a $1 button, to make sure the user experience is working the way it should.
When a member’s account expires, it is possible to auto-downgrade the member to a restricted level; which only allows them to renew their membership; or not… this would allow expired members to still login and renew (or not) their memberships.
