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wpCommerce

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Viewing 15 posts - 1,501 through 1,515 (of 2,908 total)
← 1 2 3 … 100 101 102 … 192 193 194 →
  • Author
    Posts
  • April 19, 2013 at 12:03 am in reply to: PDF Stamper – Getting A Blank Screen When Trying To Manually Stamp A PDF #55222
    wpCommerce
    Moderator

    Hi, have you installed the minimum requirements plugin to check if there is a “Checkmark” or “X” next to any requirement?

    I would like to know the PHP memory you have available on this server. So install the requirement checker if you haven’t already then let me know what RAM you have on this server.

    How big is your PDF file?

    You can find all the information for the minimum requirement checker here:

    http://www.tipsandtricks-hq.com/wp-pdf-stamper/minimum-requirements-for-the-wp-pdf-stamper-plugin-104

    April 18, 2013 at 11:35 pm in reply to: eStore – not updating affiliates area #55213
    wpCommerce
    Moderator

    Hi, I am not totally sure what you are doing or wanting to do. Adding a customer in eStore’s customer menu won’t create an affiliate account.

    Do you want to automatically create an affiliate account when a customer purchase something from your site?

    Currently an affiliate account can be created automatically only after a transaction and if you have the following option enabled in the “WP Affiliate Platform Plugin Specific Settings” ( It’s under WP eStore->Settings->Addon Settings).

    Automatically Create Affiliate Account After Purchase

    April 18, 2013 at 12:45 am in reply to: Remaining membership time after subscription cancellation #39457
    wpCommerce
    Moderator

    If someone was to pick the PLATINUM vip membership and they pay the upfront $38.99 for 90 days and then recurring at $12.99/month… and I have the duration to 31 days… after 31 days is it going to make there account inactive

    – Yes unless they choose to renew.

    I think the best way to handle this would be to create two membership levels (one with the trial and another with the recurring). You can set it so both of them can have the same level of access. After the “trial” membership expires you can give them an option to upgrade to “recurring”. Once they upgrade their account they will continue to access the content.

    This way you can have a separate duration for each membership level.

    April 18, 2013 at 12:08 am in reply to: Users can't login after password change #55179
    wpCommerce
    Moderator

    Hi, Are you changing the password from the “Users” menu of your WP Dashboard or eMember’s “Members” menu? Or the user is changing the password using eMember’s edit profile option?

    Ideally you should edit the user information in the “Members” menu of eMember plugin (after all the users have been imported to eMember). That way eMember can keep the user data synchronized with their WordPress account (if you need it).

    April 17, 2013 at 11:23 pm in reply to: Trying to add aweber to my affiliate program #55178
    wpCommerce
    Moderator

    Hi, please follow the steps mentioned by Peter:

    https://support.tipsandtricks-hq.com/forums/topic/wp-affiilate-and-aweber-integration-says-connected-but-not-working

    April 17, 2013 at 11:17 pm in reply to: eStore – Coupons for 2nd purchase of product.. (or 50% Off friend purchase) #55168
    wpCommerce
    Moderator

    Hi, you should be able to create a one time coupon by specifying a Redemption Limit for it (example: 1).

    Please see the documentation on how you can create various types of coupons:

    http://www.tipsandtricks-hq.com/ecommerce/how-to-use-coupons-discounts-in-wp-estore-364

    April 17, 2013 at 11:07 pm in reply to: WP Affiliate Platform – lead tracking issue with Wp eCommerce #55176
    wpCommerce
    Moderator

    Hi, I am not sure if you understand how the WP eCommerce plugin integration works with our plugin.

    Currently the affiliate commission is awarded when a customer purchase something from your site via WP eCommerce and lands on the “Thank You/Transaction Result” page after the transaction (using one of the payment gateways of WP e-Commerce):

    http://www.tipsandtricks-hq.com/wordpress-affiliate/wp-affiliate-software-integration-with-the-instincts-wp-ecommerce-plugin-70

    If you wish to capture leads (this is slightly different) you need to use one of the following options:

    http://www.tipsandtricks-hq.com/wordpress-affiliate/how-to-use-pay-per-lead-affiliate-model-114

    You are selling via WP eCommerce plugin’s manual checkout option? Meaning your customers can checkout via the manual checkout option or that plugin or you are doing something else?

    April 16, 2013 at 11:52 pm in reply to: eStore html not rendering when using product info shortcode with description #55159
    wpCommerce
    Moderator

    Hi, can you please create a new page and embed the exact shortcode in it? That way we will be able to see what is happening.

    April 16, 2013 at 11:13 pm in reply to: Lightbox Ultimate – getting flash message on Android tablet using S3 shortcodes #54986
    wpCommerce
    Moderator

    Hi, we need to take a closer look at your site to see what is happening. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.

    April 15, 2013 at 11:04 pm in reply to: Lightbox Ultimate – getting flash message on Android tablet using S3 shortcodes #54984
    wpCommerce
    Moderator

    Hi, Did you check the “Video 1” section of the above post?

    April 13, 2013 at 11:17 pm in reply to: Can you use amazon S3 private/protected file option with mp3 audio files? #55110
    wpCommerce
    Moderator

    Hi, unfortunately there is no option to play private audio files in lightbox at the moment.

    April 12, 2013 at 11:52 pm in reply to: WP eStore – quantity field edit to text (not global) #55109
    wpCommerce
    Moderator

    Hi, You should be able to customize the message but not based on the items in the cart.

    https://support.tipsandtricks-hq.com/forums/topic/how-to-customize-various-textmessages-displayed-by-the-plugin

    I think for those products with square foot, you should use the variation control option:

    http://www.tipsandtricks-hq.com/ecommerce/how-to-use-variation-control-in-wordpress-estore-plugin-345

    April 12, 2013 at 11:40 pm in reply to: Add new affiliate from the backend, Signup Notification email not being delivere #55108
    wpCommerce
    Moderator

    https://support.tipsandtricks-hq.com/forums/topic/new-affiliate-sign-up-in-admin-not-getting-email

    April 12, 2013 at 11:36 pm in reply to: WP Membership – admin not receiving email about new user #55101
    wpCommerce
    Moderator

    Hi, The admin notification email is sent after the user fully completes the registration. By default this feature is turned off. You can enable it by checking Send Notification to Admin option from the following area:

    WP eMember Settings -> Email Settings -> Registration Complete Email

    April 12, 2013 at 12:05 am in reply to: eStore download link giving 'Forbidden' error #55073
    wpCommerce
    Moderator

    Hi, do you have any security plugin installed on your site?

    Can you download a file if you directly enter the URL (the actual location of the file) in the browser address bar?

    This checklist can be very helpful:

    https://support.tipsandtricks-hq.com/forums/topic/downloaded-file-size-is-0-zero-byte

    I have tried putting the products in the ‘downloads’ folder within the estore plugin

    That’s really not necessary. You can simply use the “upload” option next to the Digital File URL field to upload your file.

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Viewing 15 posts - 1,501 through 1,515 (of 2,908 total)
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