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PDF Stamper – Getting A Blank Screen When Trying To Manually Stamp A PDF

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Tips and Tricks HQ Support Portal › Forums › WP PDF Stamper › PDF Stamper – Getting A Blank Screen When Trying To Manually Stamp A PDF

Tagged: blank screen, pdf stamper, white screen

  • This topic has 1 reply, 2 voices, and was last updated 12 years, 1 month ago by wpCommerce.
Viewing 2 posts - 1 through 2 (of 2 total)
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  • April 18, 2013 at 6:32 pm #8967
    sitkapacific
    Member

    Hello,

    We purchased and installed the latest version of PDF Stamper on our WordPress site. After going through the activation process we tried a manual testing but all we got back was a blank/white screen.

    1. We installed the plugin via WordPress uploader. We also deactivated, removed and re-installed via the WordPress uploader. Tried the manual stamping again and still got a blank screen.

    2. We went through your checklist at https://support.tipsandtricks-hq.com/forums/topic/an-error-occurred-while-trying-to-stamp-the-file-pdf-file-creation-checklist. This did not fix the issue.

    3. We are using a valid PDF file for testing. We also used pdf-stamper-sample-ebook.pdf with the same results.

    4. PHP Version: 5.2.17-1.1.rs.el5 installed. We also have both IonCube Loader and CURL Library installed and running.

    April 19, 2013 at 12:03 am #55222
    wpCommerce
    Moderator

    Hi, have you installed the minimum requirements plugin to check if there is a “Checkmark” or “X” next to any requirement?

    I would like to know the PHP memory you have available on this server. So install the requirement checker if you haven’t already then let me know what RAM you have on this server.

    How big is your PDF file?

    You can find all the information for the minimum requirement checker here:

    http://www.tipsandtricks-hq.com/wp-pdf-stamper/minimum-requirements-for-the-wp-pdf-stamper-plugin-104

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