eStore html not rendering when using product info shortcode with description

[LouC]

I am trying to list some products without the Add to Cart option. I am using the [wp_eStore_product_details id=5 info="description"] shortcode but when it pulls in the description it shows the html coding. It renders correctly in the full product listing using the [wp_eStore_fancy1 id=5] shortcode. It also renders correctly if I just copy and paste the text with html from the description field onto my web page. I have an example page at [http://weavehouston.org/html-rendering/] enter password “help”. I have tried to show all my examples with results and a little rationale of what I am trying to do.

[wpCommerce]

Hi, can you please create a new page and embed the exact shortcode in it? That way we will be able to see what is happening.

[LouC]

Thank you. I did embed the exact shortcode in the page. I show 3 examples on the page and example 2 uses the shortcode to just show the name and the description. Here is my html for that portion of the page.

<strong>2. HTML does not render: Using the product details shortcode</strong>

"wp_eStore_product_details id=5 info="description" (in brackets of course.)

<strong>[wp_eStore_product_details id=5 info="name"]</strong>

[wp_eStore_product_details id=5 info="description"]

[LouC]

I can remove all the other elements on the page if you prefer.

[LouC]

This page: [http://weavehouston.org/rendering-2] Use password “help”

All I have on it is

[wp_eStore_product_details id=5 info="name"]

[wp_eStore_product_details id=5 info="description"]

[admin]

Hi, Product info shortcode needed to be enhanced so it can do HTML output. I have made some tweak in the plugin to do this. I sent you an update via email.

[LouC]

Thank you so much. I will upload the update later this afternoon and check it out. One of the reasons I chose WPeStore was how responsive you are to issues. This is the first one I have had. Will report back later.

[LouC]

Thank you again. Success! I uploaded the update and the html is rendering.

[sowacharya]

I have the same problem. How do I fix this issue? Thanks.

[wpCommerce]

@sowacharya, please install a fresh copy of the plugin and see how it goes:

https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

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