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Hi,
Looks like you have some kind of javascript issue causing the problem, ie,
when I add something to the cart I can see the following javascript error using chrome’s firebug which appears to be coming from the following file:line
custom.js:6:
==========
Uncaught TypeError: Property ‘$’ of object [object DOMWindow] is not a function
(anonymous function)
f.extend._Deferred.e.resolveWith
e.extend.ready
c.addEventListener.C
==========
You should address the above issue and the chances are that your problem will automagically be fixed.
In addition to the above I forgot to add:
Can you please enable debug and make a test purchase or wait for a real purchase and then share the output of the ipn_handle_debug.log file.
See this link for instructions on enabling debug:
https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do
Hi, did you use these instructions to setup PDT and auto return in your PayPal account profile?
http://www.tipsandtricks-hq.com/ecommerce/wp-estore-instant-digital-product-delivery-499
Hi,
The email text is part of a default email body which is configured within the eStore settings page. As far as i know eStore doesn’t have a way of conditionally sending a particular email based on the type of product sold.
There’s nothing to stop you from editing the text in the email body in the settings but just keep in mind that if you then sell a non-subscription item the email might be confusing to others.
Hi,
Ok so you possibly had the page configured in the “Redirect After Registration” field at one time and then may have removed it.
Have you upgraded the eMember plugin any time?
Sometimes if you don’t deactivate and reactivate the plugin during an upgrade you can get the DB tables columns out of sync.
Anyway, can you please try loading a fresh and latest version of eMember by following the instructions here:
https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
Then try again and see if this fixes it.
Hi,
Please see this link and go through all of the points to troubleshoot the issue:
https://support.tipsandtricks-hq.com/forums/topic/my-plugin-just-stopped-working
Hi,
I don’t have a mac but I did try it on my iPad and it seems to load fine.
However, when I click on the button, (with any browser) it doesn’t do anything.
When looking at the page with chrome’s firebug I see a handful of javascript errors.
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Uncaught SyntaxError: Unexpected token , (saintjuste.com:80)
Uncaught SyntaxError: Unexpected token , (saintjuste.com:114)
Unsafe JavaScript attempt to access frame with URL http://twodollargas.com/ from frame with URL http://saintjuste.com/twodollargas/. Domains, protocols and ports must match. (swfobject.js:4)
No relay set (used as window.postMessage targetOrigin), cannot send cross-domain message (rs=AItRSTMFUSwgCQYVEe1LHD9sbGobVFvYmQ:210)
2Refused to display document because display forbidden by X-Frame-Options.
===================
Therefore I suspect you will have to address your site’s javascript errors.
Hi,
Are you currently using some sort of caching plugin?
If so, can you try clearing your browser cache or deactivating the caching plugin.
Hi,
Please use the instructions below to troubleshoot your autoresponder issue:
If the integration is not working after a purchase then do a test transaction with debug option enabled:
https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do
Hi,
This post might give you some pointers you should follow for migrating from one site to another:
https://support.tipsandtricks-hq.com/forums/topic/changed-hosting-db-is-screwy
Hi Frank,
I believe if you want tax applied to shipping too then this will require a custom change.
Please use the contact form to request this.
Can you send us a link to the page containing the buy now button of the product you are referring to above?
Hi,
For my last reply – I was actually talking about the seller’s account.
Regarding the buyers (subscriber) PayPal account – what you are seeing is some sort of quirk with the PayPal menus because I can’t see anything displayed in the “My Account>History>More Filters>Subscriptions” too.
However if you click on the Profile link and then on “My Preapproved Payments” you will see the currently active subscriptions. To cancel, you click on the “Active” link and you can cancel from the ensuing page.
I can assure you that subscriptions are being correctly setup because I have several running concurrently on my test account.
