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Hi, Can you please tell me what version of the plugin you are using? I believe you may need an update.
You can read more about how updates are done here:
https://support.tipsandtricks-hq.com/forums/topic/how-and-when-do-you-get-an-update
Hi, We will need to take a closer look at what is happening on your site. I have sent you a site access request via email. Please let me know if you do not receive this email.
Hi, I sent you an email regarding this as you will need to make the payment to our PayPal account. Please let me know if you did not receive this email.
Hi, The PDF Stamper is a single site license so you will need an additional license per site. We do offer a 20% discount on our plugins for existing customers. Please let me know if you do not get this email.
Hi, The following post will explain more about the warning you are getting:
Hi John, The following steps should walk you thought this process.
Step one: Go to “Add/Edit” products
Step two: There is a section called “Addon Setting” expand this.
Step three: There is an option called “Stamp the PDF File” Check this box
Step four: Run a test transaction with this product to make sure everything is working now.
If this does not fix the issue please let me know and I will take a closer look at this.
Hi, Please see the following post on how updates work:
Did you make any modifications to the emails?
Hi, We will need to take a closer look at what is happening. I will send you a site access request via email. Please let me know if you do not get this email.
Hi, I will need to take a closer look at this. I will send you a site access request form via email. Please make sure “Auto Redirect” is turned off. Let me know if you do not receive the email.
Hi, We will need to take a closer look at your site. I will send you a site access request via email. Please let me know if you do not get this email.
Hi, Do you have “Auto Redirect” turned on in your PayPal settings. If so the links will not show on the thank you page. PayPal does not post the data needed to verify the sale unless the “Return to Merchant” button or link is clicked.
Let me know how it goes.
Hi, We will need to take a closer look at your site and see what is happening. I have sent you a site access request form via email. Please let me know if you do not receive this email.
Hi, Please see the following video on this page called “How to Manage Content Protection in eMember”
Hi, We will need to take a closer look at your site to see what is happening. I have sent you a site access request via email. Please let me know if you do not receive this email.
Hi Al,
1.) Yes you can create a category for each PDF. However each PDF can only be in one category at a time. So PDF A can not be in category 1 and 2 at the same time.
2.) If the member is logged when they make their purchase then it will be added to the purchase history which they can view when logged in as a member.
3.) You can see each purchase in the “Manage Customers” menu of the eStore. Here is a list of the available information.
- Customer ID
- First Name
- Last Name
- Email Address
- Purchased Product’s ID
- Transaction ID
- Date
- Price Paid
- Coupon Used
- Address if available (You can find this information in the edit option per customer)
- Phone Number if available (You can find this information in the edit option per customer)
4a.) Yes you just need to take that product off the products page.
4b.) There is no way to do this automatically. You would need to go in and manually take out the eMember id for each purchase.
5.) The affiliate commission will be awarded to the purchases made on the site for as long as you have specified the cookie to be active (e.g 30 days).
6.) Please see the following post as this will explain what information can be stamped by the PDF Stamper see the section called “Footer Text Dynamic Variables”:
7.) The following article will explain more about picking themes:
When Themes Go Wild – Importance of Using a Properly Coded WordPress Theme
8.) All of our products and package deals can be found here:
