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Thank You page, instant download – works in sandbox, not live.

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Thank You page, instant download – works in sandbox, not live.

  • This topic has 3 replies, 2 voices, and was last updated 14 years, 9 months ago by Ivy.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • August 12, 2010 at 5:25 am #1672
    clickbuild
    Member

    Did a number of test purchases last night in paypal sandbox. Today I did a few live tests and everything behaved as expected, except the download link does not show on the thank you page where the [wp_eStore_transaction_result:end] token is. Remember, this worked in the sandbox.

    Use Automatic Post Payment Processing – checked

    Enable Transaction Result Display – checked

    ipn debug file – all items successful

    All emails sent/received ok

    Download link in the email works fine

    wp-supercache – off (and page is excluded)

    mod_security checked and not interfering

    Can you suggest any other ideas? That’s the only bug in the purchase process.

    Thanks

    Steve

    August 12, 2010 at 6:03 am #23326
    Ivy
    Member

    Hi, Do you have “Auto Redirect” turned on in your PayPal settings. If so the links will not show on the thank you page. PayPal does not post the data needed to verify the sale unless the “Return to Merchant” button or link is clicked.

    Let me know how it goes.

    August 12, 2010 at 4:46 pm #23327
    clickbuild
    Member

    Hi,

    Auto return / PDT was turned on. Turned it off, did a test transaction.

    The only difference this time was no data in the URL

    With auto return turned on:

    /transaction-results/?tx=3RL01003H3304074M&st=Completed&amt=19.95&cc=USD&cm=&item_number=1

    Without auto return:

    /transaction-results/

    August 13, 2010 at 12:14 am #23328
    Ivy
    Member

    Hi, I will need to take a closer look at this. I will send you a site access request form via email. Please make sure “Auto Redirect” is turned off. Let me know if you do not receive the email.

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