Manual Checkout email problem

[steveR]

When a purchase is made, the seller receives notification but the buyer receives nothing. The settings are correct in the options panel. I’ve turned the WordPress mail function on and off but the results remain exactly the same. Any ideas?

[amin007]

The buyer doesn’t get an email for Manual checkout. It can be very easily added though. I left it out cause the users who pursued me to add this feature didn’t want an email to be sent to the buyer. They wanted to contact the buyer for payment arrangement after they receive the sale notification.

It makes sense that the buyer receives a copy of the order too. I will add this option and give you an update.

[steveR]

Thanks. I’m anxiously awaiting your update…

[steveR]

Is there anything I can do to fix this on my own?

[amin007]

Yeah you can but I already added this option and sent you an update

[steveR]

The update never appeared in my email. Even checked the junk mail. Please send again?

[steveR]

Sorry. I found your message. Thanks so much.

[embroiderysecret]

Hi could you give me the updates too…

Thank you

[amin007]

done.

[ianwyy]

Hi Admin, I am using v 3.4.1 is this the latest version will the buyer email receive update? if yes, it seem is not working for me? any step I have miss please guide.

– I have mention to you pertaining the missing “eStore_manual_gateway.php” on other post.

[tibc]

Me, too, please.

Buyer email body is not included within email.

Seller email body is not included within email.

.

[Ivy]

Hi, Please see the following post on how updates work:

https://support.tipsandtricks-hq.com/forums/topic/how-and-when-do-you-get-an-update

Did you make any modifications to the emails?

[tibc]

I have v4.0.8; and no, I haven’t modified the emails.

The transaction details, including special instructions to the customer, do arrive; but the information from the setup screen is not included.

Again, this is for manual payment (I don’t use any other payment method).

Thanks for looking into this for me.

[amin007]

The “buy email” details from the settings menu is only used for payment gateway payment (it needs various details that comes from the payment gateway).

For manual payment use the “Special Instruction” field in the manual payment settings section to customize your email.

[tibc]

Thanks. I’ll use the workaround you suggested.

[Author]

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