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Ivy

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Viewing 15 posts - 31 through 45 (of 1,229 total)
← 1 2 3 4 … 80 81 82 →
  • Author
    Posts
  • April 2, 2013 at 6:24 am in reply to: estore – Style All Products Shortcode #54769
    Ivy
    Member

    Can you please send me a link to the page where this is happening so I can have a look at it?

    March 25, 2013 at 11:36 pm in reply to: wp emember – is it possible to use multiple widgets? #54637
    Ivy
    Member

    Also you can get a list of all the shortcodes for the eMember here:

    http://www.tipsandtricks-hq.com/wordpress-membership/wp-emember-shortcodes-and-functions-reference-124

    March 25, 2013 at 11:27 pm in reply to: wpaffiliate – plugin will not activate #54649
    Ivy
    Member

    This usually happens when you are using a firewall plugin. If you are using a firewall plugin please deactivate it and try to activate the plugin again.

    Please see the following forum post.

    https://support.tipsandtricks-hq.com/forums/topic/emember-cant-activate-plugin-kicks-me-out-of-back-end

    March 19, 2013 at 11:25 pm in reply to: PDF Stamper – Deleting Cached Files Automatically #54525
    Ivy
    Member

    In the “Manage Stamped Files” menu you see a list of stamped files (these are not really cached files). Cached files are automatically deleted when they are old or you can delete them manually too.

    If you are referring to the stamped files then those are not automatically deleted because some users prefer to keep them. If you delete these files every few months or so you should be fine. We can look into adding an option to delete them automatically too.

    March 15, 2013 at 1:06 am in reply to: eMember – members not displaying in "Members" panel #54461
    Ivy
    Member

    1. Please see these posts which should help you (lot can go wrong when moving database tables):

    Migrating db from Windows server to Linux server loses products and categories

    Products and Customers lost (but not Settings) after moving from local PC

    Members and Membership Levels disappeared on site move

    2. What version of the eMember and WordPress are you using on this site?

    3. Did you make any changes to the theme or other plugin when you moved your site?

    4. Did you try loading a fresh copy of the eMember plugin?

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    March 7, 2013 at 3:23 am in reply to: estore – delete multiple products at once? #54256
    Ivy
    Member

    At this time you can only delete them one at at time. We have a feature in development for this. You should be able to use the following option in the meantime:

    http://www.tipsandtricks-hq.com/how-to-easily-import-or-export-any-of-your-wordpress-database-content-using-phpmyadmin-3415

    February 14, 2013 at 11:13 pm in reply to: Paypal IPN Changes and emember version 8.4.8 #53856
    Ivy
    Member

    Yes that version should be fine. Also make sure to check out this post on the PayPal IPN changes and our plugins.

    PayPal IPN and PDT Changes From 1st February 2013

    If you do end up wanting to update your plugin you can always get updates here:

    https://support.tipsandtricks-hq.com/

    February 9, 2013 at 10:58 pm in reply to: eMember – Not able to delete or edit Membership levels! #53751
    Ivy
    Member

    What version of the eMember are you using?

    What version of WordPress are you using?

    Can you please reload a fresh copy of the plugin and let me know if this is still happening?

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    February 9, 2013 at 10:55 pm in reply to: PayPal not accepting transaction #53752
    Ivy
    Member

    This is an error coming from PayPal (not eStore plugin). Please see the following post as it explain about PayPal and their restrictions on credit cards they accept based on your merchant account and business:

    https://support.tipsandtricks-hq.com/forums/topic/american-express-payments-failing

    January 23, 2013 at 12:32 am in reply to: WP Multisite Install and Plugin Behavior #47381
    Ivy
    Member

    Here is another scenario/option for selling products and memberships from different sites but feeding traffic from a main site.

    Example Scenario:

    – Main site (The main site where you have the landing page and have the traffic).

    – Site A (One of your product/membership sites for product A)

    – Site B (One of your product/membership sites for product B)

    – Site C (One of your product/membership sites for product C)

    How it works

    Main Site – The main site will be used to direct the traffic/customers to the sites with your products/memberships you have for sale. This site doesn’t have the eStore or eMember plugins installed.

    Product Sites – These are the sites your customer will be redirected to so they can buy the product. These sites have the eStore and eMember plugins installed.

    Setup Steps

    Main Site Setup:

    Step 1) Create the product landing page(s) as usual. Now use eStore’s purchase link feature to accommodate the sale of a product via the corresponding site.

    You can read more about this feature and how it works here: https://support.tipsandtricks-hq.com/forums/topic/estore-how-to-use-a-text-link-to-accommodate-the-purchase-of-a-product

    Step 2) So on the landing page of your Product A use a link like the following to sell the product/membership:

    [http://www.your-site-for-product-a.com/?wp_eStore_buy_now=1]

    Step 3) Do step 1 and 2 for all the other products.

    Basically, you are selling the product via your products site (where eStore is install) but the customer/user is reading the landing page on your main site.

    Product Site Setup:

    Step 1) Install the eStore plugin and the extra eStore Shortcodes addon on each sites. You can get the Extra Shortcodes Plugin here:

    https://www.tipsandtricks-hq.com/ecommerce/wp-estore-shortcodes-and-functions-reference-460

    Note: If you are selling membership then also install the WP eMember plugin on the products sites and configure them.

    Step 2) Configure the eStore plugin as usual.

    When using the “Buy Now” text link the following will happen.

    When a customer clicks the “Buy Now Button” text link from your main site, they will be taken directly to PayPal via the product site and the customer will be able to buy the corresponding product.

    December 18, 2012 at 1:04 am in reply to: Customers are not added to eStore when they purchase #52279
    Ivy
    Member

    Please share the content of the following debug file so we can see if the IPN was received and handled correctly:

    -ipn_handle_debug.log

    Also, It looks like you have not setup the PDT token in your eStore settings.

    FAILURE :The PDT identity token is empty. If you want to display the transaction result on the thank you page then you must specify a PDT identity token in the payment gateway settings!

    Make sure to following the instructions on how to setup the PDT here:

    http://www.tipsandtricks-hq.com/ecommerce/wp-estore-instant-digital-product-delivery-499

    December 18, 2012 at 12:59 am in reply to: estore and aweber opting MY email not clients #52287
    Ivy
    Member

    You basically enable the debug option in the plugin settings then do what the above mentioned post tells you to do. Then you can check the debug files (there are links to each debug file in the settings area too).

    The following will explain how to enable the debug option:

    https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do

    To share the log files you can copy and paste it here in the forum for us to look at.

    December 8, 2012 at 10:39 pm in reply to: The package could not be installed. The theme is missing the style.css styleshee #52211
    Ivy
    Member

    The Affiliate Platform is not a theme it is a plugin. You would need to use the plugin installer in WordPress not the theme installer.

    Plugins > Add New > Upload

    Its best to watch our video tutorial:

    http://www.tipsandtricks-hq.com/wordpress-affiliate/?p=158

    December 4, 2012 at 1:05 am in reply to: eStore – PayPal cart empty only for some users #51975
    Ivy
    Member

    Can you tell me what version of the eStore you are using? Can you post a link to the page where you have the buttons?

    December 4, 2012 at 1:02 am in reply to: No PayPal transaction fees when using eStore? #51981
    Ivy
    Member

    PayPal transaction fees are charged by PayPal not the eStore. PayPal will charge a transaction processing fee to the merchant for each of your transaction. Most merchants consider this the cost of running a business. If you want your customers to cover these fees then you simply factor this into your product price and set the price of the product accordingly.

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Viewing 15 posts - 31 through 45 (of 1,229 total)
← 1 2 3 4 … 80 81 82 →

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