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Hi Frank, I have not seen you in a while. I hope all is well with you. There is an option in the eStore under “Manage Customers” that allows you to generate a comma separated email list for a specified product. You would then need to copy this and paste it in the BCC or CC field of the email you want to send out.
Hi, We will need to take a closer look at your site to see what is happening. I have sent you a site access request via email. Please let me know if you do not receive this email.
It looks like the funds are not clearing as stated here:
08/03/2010 6:06 PM] – FAILURE :Funds have not been cleared yet. Product(s) will be delivered when the funds clear.
The eStore will never send out a product if it can not fully verify the purchase.
Please see the following reasons from PayPal about why this maybe happening:
https://support.tipsandtricks-hq.com/forums/topic/reasons-for-a-pending-paypal-payment
Hi, Are the emails getting sent out after the purchase? If not please turn the debug on and do a test transaction. The following post will explain more about how to do this:
If you need help reading the debug log please post it so we can take a look at it.
If the debug log is empty please also see the following post:
What to do if the Debug file is empty or New Debug info is not getting added
Let me know how it goes. If this does not solve your issue then we will need to take a closer look at your site.
Did you do an update recently and deactivate and reactive the plugin after the update? If not try deactivating the plugin and reactivating it?
Can you add a customer manually?
Hi, Can you please do a test transaction with the debug turned on. You can read more about this here:
If you need help reading the debug log please post it for us and we will take a look at it.
What version of the plugin are you using? I think you just need an update as this was a recently added feature. You can read more about how to get an update here:
https://support.tipsandtricks-hq.com/forums/topic/how-and-when-do-you-get-an-update
Hi Al, I do not believe these plugins will work for selling virtual shares as these plugins were not designed to do this.
Hi, It looks like you have the URL of the page (http://briantozer.com/07/product/e-books/blueberry-bliss-e-book/)and not the actual image URL can you check that the URL is correct for the image.
Hi, At this time the 2nd tier can only be set in the Affiliate Platform. I have talked to Amin about this and we will look into adding this into the eStore. Please feel free to bump this post if you do not hear from us in the next 5 days or so.
Hi, A few quick questions.
1.) Are you using the “Smart Thumbnail Image Option”?
2.) Are your images hosted on the same server as you site?
3.) Did you use the WordPress Media Uploader to upload the images?
Hi, Do you have the “Hide Shopping Cart Image” option in the eStore “Setting” checked? If so please uncheck this and the image should appear in the shopping cart.
