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Viewing 15 posts - 14,101 through 14,115 (of 14,824 total)
← 1 2 3 … 940 941 942 … 987 988 989 →
  • Author
    Posts
  • October 8, 2011 at 2:40 am in reply to: Auto-Upgrade issue? – Membership level not upgrading #37421
    admin
    Keymaster

    I sent you an email to get site access so I can check the auto upgrade setup and see what is going on.

    October 8, 2011 at 2:38 am in reply to: Transaction completes but inventory doesn't update #37416
    admin
    Keymaster

    This does look like a database column out of sync type issue. Usually this happens when you update the plugin without following the update instruction. This can also happen if you change database related code in the plugin without properly changing the table structure.

    Please do the following to fix this:

    1. Deactivate and delete the currently installed version of the plugin(s).

    2. Download a fresh build of the plugin(s) from here:

    https://support.tipsandtricks-hq.com/update-request

    3. Update the plugin following the appropriate update instruction for the plugin in question:

    https://support.tipsandtricks-hq.com/plugin-installation-and-upgrade-instructions

    4. Test out a transaction.

    October 8, 2011 at 2:37 am in reply to: Error in estore_configs.php #37159
    admin
    Keymaster

    I am modified the plugin slightly that should take care of this issue. If you are seeing this error on your server then please get another build of eStore from here and it should fix it:

    https://support.tipsandtricks-hq.com/update-request

    October 8, 2011 at 1:58 am in reply to: Audio Player and Fancy7 Display – The player keeps buffering #37351
    admin
    Keymaster

    I see what you want. The fancy7 and 8 are for compact display (no room for the description field) so it uses the mp3 file specified in the “Digital product URL” field directly to achieve a minimal setup.

    We can potentially add another shortcode that is just like the fancy7 but instead it previews the mp3 file specified in the description field of the product.

    October 8, 2011 at 1:04 am in reply to: Forgot Password is stuck at Please Wait… #37412
    admin
    Keymaster

    Please do the following and let me know how it goes:

    1. Deactivate and delete the currently installed version of the plugin(s).

    2. Load a fresh copy of the plugin(s):

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    3. Upload and activate this version of the plugin(s). The specific update instruction for the plugin in question can be accessed from here:

    https://support.tipsandtricks-hq.com/plugin-installation-and-upgrade-instructions

    If it still doesn’t work then please post a link to the page where I can go and see it.

    October 8, 2011 at 12:57 am in reply to: How to set up auto update shipping rate? #37347
    admin
    Keymaster

    It is not suppose to update automatically but we have made some changes there so it gives you a warning in *red* so the user does not forget to hit the update button before checking out.

    Please do the following to get a new build of the plugin and test it out:

    1. Deactivate and delete the currently installed version of the plugin(s).

    2. Download a fresh build of the plugin(s) from here:

    https://support.tipsandtricks-hq.com/update-request

    3. Upload and activate this version of the plugin(s). The specific update instruction for the plugin in question can be accessed from here:

    https://support.tipsandtricks-hq.com/plugin-installation-and-upgrade-instructions

    October 8, 2011 at 12:54 am in reply to: Registration page does not contain registration form? #37400
    admin
    Keymaster

    It looks like as if that page is just not even getting rendered. Please do the following:

    1. Create a new WordPress page and add the following shortcode to that page:

    [wp_eMember_registration]

    2. View the page and make sure that it is showing the content of this page.

    3. Head to the “pages/forms settings” menu of eMember and specify the URL of the page (created in step 1) in the “Registration Page” field.

    4. Update the settings of this page.

    October 8, 2011 at 12:45 am in reply to: PDF Stamper, says license is invalid #23422
    admin
    Keymaster

    Please do the following:

    1. Deactivate and delete the currently installed version of the plugin(s).

    2. Download a fresh build of the plugin(s) from here:

    https://support.tipsandtricks-hq.com/update-request

    3. Upload and activate this version of the plugin(s). The specific update instruction for the plugin in question can be accessed from here:

    https://support.tipsandtricks-hq.com/plugin-installation-and-upgrade-instructions

    Please try to upload the plugin using the WordPress plugin uploader menu so the files do not get corrupted.

    October 7, 2011 at 11:39 pm in reply to: Sales/Commissions not recorded #37378
    admin
    Keymaster

    Have you changed anything in your PayPal profile before it stopped working?

    Did you upgrade the plugin recently?

    Is the auto return from PayPal working correctly after a sale?

    October 7, 2011 at 11:03 pm in reply to: WP eStore Settings not saving – Goes to a blank page when saved #37202
    admin
    Keymaster

    What PHP memory limit did you set it to?

    Also, what happens if you try to save the settings by keeping the “Email Body” field values empty?

    October 7, 2011 at 11:01 pm in reply to: Search Results Issues #37299
    admin
    Keymaster

    I have sent you an email to get site access so I can check it out.

    October 7, 2011 at 10:56 pm in reply to: Fancy category: would like thumbnail pop-up to feature video instead of jpg #24828
    admin
    Keymaster

    I don’t know much about your theme but you have to embed the video using a lightbox ultimate shortcode to make it popup using this plugin. If you don’t use a shortcode the plugin doesn’t know anything about that video. This is explained in the usage section of our plugin:

    http://www.tipsandtricks-hq.com/wordpress-lightbox-ultimate-plugin-display-media-in-a-fancy-lightbox-overlay-3163

    October 7, 2011 at 12:46 am in reply to: Fancy category: would like thumbnail pop-up to feature video instead of jpg #24826
    admin
    Keymaster

    The videos on this page are actually coming from your theme (not the lightbox ultimate plugin):

    http://www.ronpucherelli.com/?page_id=419

    So you need to address it in your theme and use the right shortcode provided to you by your theme developer. I just had a look and it looks like you already fixed it.

    October 7, 2011 at 12:33 am in reply to: Notification email to sender not being sent #37372
    admin
    Keymaster

    Since you mentioned that the debug log says everything is working correctly I suggest you take a look at this post:

    https://support.tipsandtricks-hq.com/forums/topic/not-receiving-emails-even-though-the-plugin-sent-the-email

    October 7, 2011 at 12:30 am in reply to: Currency symbol – Buy Now type button and fancy display #37344
    admin
    Keymaster

    https://support.tipsandtricks-hq.com/forums/topic/buy-now-button-with-a-second-currency

  • Author
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Viewing 15 posts - 14,101 through 14,115 (of 14,824 total)
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