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Viewing 15 posts - 1 through 15 (of 14,824 total)
1 2 3 … 987 988 989 →
  • Author
    Posts
  • January 25, 2022 at 4:05 am in reply to: Password reset emails not going through #84109
    admin
    Keymaster

    I have sent you an email also. You can reply to the email.

    January 22, 2022 at 11:43 pm in reply to: eStore Receipt Creator – deprecated function #84101
    admin
    Keymaster

    I have made an update to the addon just now to address that warning in the TCPDF library. Please download a new copy and try it.

    January 14, 2022 at 5:31 am in reply to: Will Customer Input options work with PayPal Smart Check out? #84081
    admin
    Keymaster

    The customer input addon should work fine with the smart paypal checkout option also. Are you referring to the smart checkout option of the simple cart plugin or a different option?

    January 13, 2022 at 6:39 am in reply to: JSON error in eMember fancy login #84077
    admin
    Keymaster

    We have an email communication for this. So I will check this on your site and reply there.

    January 12, 2022 at 5:16 am in reply to: Emails frequently going to spam #84072
    admin
    Keymaster

    There maybe a mix of conditions (for example: the “From Email Address”) contributing to this also. I personally use that exact same “Email Subject” and the deliveries work fine. Anyone who purchase from TTHQ site also gets delivery with that email subject which works. So I don’t think it is just based on the “subject” line.

    Good to see that you got it sorted out for your site.

    January 10, 2022 at 5:55 am in reply to: Hosting provider send email limit – 150/hr #84068
    admin
    Keymaster

    By default it tries to send a maximum of 100 emails per hour. However, the way WP Cronjobs work, it cannot be guaranteed that way.

    All of your member’s won’t expire on the same day. For example, you may only have 25 members who will expire tomorrow. So unless there are a lot of other emails being triggered at the same time on your system, it generally should work fine.

    A small customized solution maybe needed for your site with the parameters that is best suitable for your project:

    Need Custom Work Done?

    January 10, 2022 at 5:25 am in reply to: Login as eMember user. #84067
    admin
    Keymaster

    We don’t have something like that. Our plugin is really for customers doing their own transactions. You would need to log into their account using their username and password.

    The customer should really do the transaction to make sure the payment is not triggered as a fraud by the credit card company or the payment gateway. You can get them to do the transaction then you can manually adjust things from the admin interface (like create a member account manually from the admin dashboard).

    The WP login solutions you referred to, can be used if you use the following WP user integration option (this is an optional feature).

    Using eMember with Another Plugin That Uses the WordPress User Roles

    January 8, 2022 at 10:43 pm in reply to: Emails frequently going to spam #84060
    admin
    Keymaster

    The emails going to spam and the following are completely two separate items:

    PayPal reports “Things don’t appear to be working at the moment”

    The email issue has nothing to do with WP eStore (as explained above). The PayPal reporting an error will be related to amount value or other configuration value that you entered incorrectly somewhere. Create a separate topic for this and post the URL where we can go and see the error. Then we will be able to investigate the values being used and what is causing the PayPal error.

    January 8, 2022 at 10:39 pm in reply to: WooCommerce and PDF Stamper integration – An error occured while trying to stamp #84059
    admin
    Keymaster

    We didn’t receive any contact form submission in our inbox. I have sent you an email for it just now.

    January 5, 2022 at 10:12 pm in reply to: Error creating “Purchase History” Page #84046
    admin
    Keymaster

    Please load a new copy of the plugin and this PHP Notice should be fixed now:

    Re-install or Load a Fresh Copy of the Plugin(s)

    January 4, 2022 at 10:50 pm in reply to: Emails frequently going to spam #84044
    admin
    Keymaster

    The first thing to understand is the following so you know where the real source of the issue is and who to ask for so you can get SMTP details for your server:

    1) The email issue is related to your mail server which is configured and managed by your hosting provider.

    2) Any WordPress plugin (including WP eStore), simply uses the mail function of your server to execute the email sending functionality.

    3) Your hosting provider is the only one who can give you the information needed to setup SMTP for your site. You can ask them for the SMTP details and then plug those values into the SMTP plugin so the emails sent from your site are sent via SMTP (that improves the reliability of email sending and delivery).

    4) WP eStore doesn’t need any SMTP configuration. You configure SMTP for your WordPress site and your server and then all the emails from that site will go via SMTP.

    Fully read the following page which can provide a good understanding of why the email issue happens:

    Not Receiving Emails Even Though The Plugin Sent The Email

    January 2, 2022 at 9:50 pm in reply to: bad loop for password reset #84036
    admin
    Keymaster

    Go to the “Email Settings” menu and empty whatever value you put in the “Forgot Password” email body field. Make that text-area field empty then hit the save settings button. That will re-generate the original/default email content for that field. Then you can modify it some (keeping the email merge tags in place) and save again.

    January 2, 2022 at 1:20 am in reply to: Is there a way to show the password when logging in? #84029
    admin
    Keymaster

    We will try to implement an option for this.

    January 2, 2022 at 12:05 am in reply to: bad loop for password reset #84028
    admin
    Keymaster

    The following page should be helpful for you. It has all the shortcodes that you need to keep on the required pages of the WP eMember plugin:

    How to Re-Create the Mandatory eMember Pages

    Once you plug in the values and update the settings with the *updated* URL, it will connect and start to work fine.

    December 31, 2021 at 11:36 pm in reply to: Members automatically logged out after logging in #84022
    admin
    Keymaster

    IPv6 shouldn’t be an issue in general. There maybe something specific to this site (a combination of things) that is creating some kind of a conflict with it. Do you have the “Disable Simultaneous Member Login” option enabled in this site? If you do, disable that option. Then do a test to see if the same issue persists.

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