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Can you please create a test member account and share the details together with your login page so I can observe the behavior?
Can you please verify that you have followed this documentation?
Is there a corresponding WordPress user for the pro members? You can see the WordPress users from the “users” menu in your WordPress dashboard.
The software part is the easy one (you can just change some values in the plugin or in the database and it will be taken care of). The main issue you need to address first is the ongoing recurring subscription from PayPal. Now that PayPal shut this user’s account down, no more payment will be coming from him in the future. You will need to establish a new payment agreement with him via PayPal (using his new PayPal account).
Here is what I think will be simple and easy
1. Delete his account from eMember (this will also delete the corresponding WordPress account if you are using the integration).
2. Create a new *hidden* page and place a subscription button on this page with the old rate.
3. Tell him to go to this hidden page and make the payment and then complete the registration.
4. After the registration you can manually adjust his the membership level or any other profile data if needed.
The FTP client will have the directory path (remote site) to where you are uploading the files. For example it may look like the following:
/public_html/wp-content/uploadsYou need to replace everything before the “wp-content” with your domain name which gives you URL to that directory:
http://www.example.com/wp-content/uploadsNow just add the name of the file to the above and you have the full URL. For example, if my uploaded image name is “image1.jpg” then it should look like the following:
http://www.example.com/wp-content/uploads/image1.jpgPlease use the contact form here to get in touch with us and we will discuss a custom development option (mention this forum post we know what it is for):
Okay that would mean that something else before that shortcode is messing up the HTML and having a cascading effect. Please do this test and let me know what you find (do the theme test only… I don’t see this coming from a plugin):
https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin
Your server has a restriction on the PHP “get_header” function which is making it to where the PDF Stamper can’t successfully validate the File URL. We added an option in the plugin to turn off this File URL validation check (it does not have any bearing on the actual functionality).
Simply do the following modification in the plugin to turn off the File URL checking:
1. Open the “wp_pdf_stamp.php” file and look for the following line of code:
define('WP_PDF_STAMP_CHECK_URL_VALIDITY', "1");2. Once you find it replace it with the following:
define('WP_PDF_STAMP_CHECK_URL_VALIDITY', "0");The original file URL will still reference to the “.com” version so eStore will actually have to download the file from that domain. As long as your server does not have any restriction where it won’t allow eStore to download a file from a different domain it should work fine.
Nope, you never loose your products or settings data when you update the plugin with a fresh version. This is explained on the plugin installation and update documentation.
This does look like a database column out of sync type issue. Usually this happens when you update the plugin without following the update instruction. This can also happen if you change database related code in the plugin without properly changing the table structure.
Please do the following to fix this:
1. Deactivate and delete the currently installed version of the plugin(s).
2. Download a fresh build of the plugin(s) from here:
https://support.tipsandtricks-hq.com/update-request
3. Update the plugin following the appropriate update instruction for the plugin in question:
https://support.tipsandtricks-hq.com/plugin-installation-and-upgrade-instructions
Once you do the above perform a test sale with the debug option enabled so we can see what is going on with your system. This post will help you with the debug option:
https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do
WP eMember and eStore wasn’t designed for a directory site so I wouldn’t recommend you use eMember for this purpose.
By default, eMember will do the following:
All the blog entries are visible to the users but the user who do not have access to a post won’t be able to see the actual content. They will get a message that tells them that this content is not available to them unless the account is upgraded.
Now, You want to modify this behavior so that the blog entries are not even shown to the users who do not have access to it. When a user logs in he only sees the blog entries that he has access to.
To achieve this you will need to modify the template file of your theme that shows your blog entries. You need to add condition around WordPress loop that displays the blog entries and make it so only a member with correct level will see the entry. WP eMember has functions/methods that you can use to find out various details of the user who is accessing the content. This will help you in accomplishing this customization. This documentation will explain the functions that I am talking about:
http://www.tipsandtricks-hq.com/wordpress-membership/wp-emember-miscellaneous-tweaks-248
Here is another blog post with a similar solution:
https://support.tipsandtricks-hq.com/forums/topic/hide-protected-content
