How to set up auto update shipping rate?

[chatliu]

Dear Sir/Madam

I have purchased your item and have been using it for a while now. The shipping rate is not update automatic when customer select type of the shipping rate, that make the transection incomplete. Then we have to cancel the purchase the order from the customer when we receive the order and explain to them when they select the shipping rate, they have to click an update button other wise the shipping rate will not update in the invoice. the question is

Is there the way in the plug in setting that we can set the shipping update automatically when customer select the shipping rate type?

Thanks for your value of time and kindness.

Best Regards,

-Chat LIU

[admin]

By shipping rate do you mean the shipping variations? What version of eStore are you using?

[chatliu]

exectly, i have set up shipping variations for the item but it doesn’t update automatically after client select the shipping type

[admin]

It is not suppose to update automatically but we have made some changes there so it gives you a warning in *red* so the user does not forget to hit the update button before checking out.

Please do the following to get a new build of the plugin and test it out:

1. Deactivate and delete the currently installed version of the plugin(s).

2. Download a fresh build of the plugin(s) from here:

https://support.tipsandtricks-hq.com/update-request

3. Upload and activate this version of the plugin(s). The specific update instruction for the plugin in question can be accessed from here:

https://support.tipsandtricks-hq.com/plugin-installation-and-upgrade-instructions

[Author]

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