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Your main issue is related to caching or PHP session which is external to the plugin. Is your hosting provider doing page caching on their end? You need to ask them the question about caching.
Additionally, there is also a cart configuration issue that should be solved I belive.
You are using a compact cart, but are you using the full cart somewhere? The compact cart should then be linked to the full cart page (where there is a shortcode for the full cart). The following page explains what I mean by the full cart:
WP eStore – Shopping Cart Templates (Full Cart Display Options)
The “Disable Simultaneous Member Login” feature can conflict on some servers. I will send you an email.
Looks like you have the WP Super Cache plugin so that can cause this issue. Make sure to do the following configuration in the super cache plugin:
Where is your add to cart button? Post the URL of the page where I can go and click on the add to cart button to see how it is behaving on this site.
The server configuration is wrong. It doesn’t have the correct value configured for the following server variable:
$_SERVER[“SERVER_NAME”]
So the cookie permission is failing due to incorrect domain name being in the server name variable.
I will take a look at your setup to best understand the situtation. I have sent you an email for it.
You can’t test this using “incognito” mode since it will not work there. This needs to be tested on a standard browser usage environment (not private or incognito mode). Did you look at this on a normal browser setup?
Post a URL to the page where we can view your site and get some clue as to what is happening. Then I will be able to give an answer.
Have you already done the following test to isolate any conflicting plugin?
Little bit of understanding is needed here. If you are publishing the video on a public platform like YouTube, Vimeo etc, you can’t make that video private (for member’s only). If it is posted on a public open site, a user can always find it. You can obfuscate it to make it hard to find but it can be found.
This is why serious video membership type sites will host the videos privately. You can host it privately on your own server or on Amazon S3. Then you can serve those videos to the users in a way that is more secure.
There is some general information on the following post on this topic (it will be good for you to read it for general knowledge and understand some of the limitations that exists for this):
How to create a Video Membership Site with Complete Protection to Your Videos
WP eMember will protect the WordPress post or page as advertised (so only a member can view the page). However, if you have the original/source videos that are out in the open on a public site (like Vimeo), then that’s not something a plugin can do anything about. That’s on an external site that anyone can find by directly going to that external site.
Check your spambox to see if the emails are going there. Mark them as “not spam”.
Read the following page to get an understanding of how the registration process works with WP eMember:
The user can pay first then submit the registration form (that will capture the details of the profile). Or the user can create a profile first then log into the account and make a payment. You have to pick one of those two methods. Then you can customize the follow-up emails and other configuration details accordingly to make that process work smoothly.
Have a read of the following post also:
eMember – Give WordPress "Admin" User access to all eMember Levels/Content
The following post has some explanation that should be helpful also:
eMember – Give WordPress "Admin" User access to all eMember Levels/Content
Looks like you have entered an incorrect currency code for Mexican Peso (MX). Check the settings menu and the product configuration and make sure the following currency code value is used for Mexican Peso:
MXNPlease enable the debug logging feature of the emember plugin. Then we can look at the IPN handling log file for details as to what is being done when a payment notification is received. It will contain useful information like what “start date” is being set to a profile. That info will help with this. You can reply back to my previous email to you and attach the log file with the member ID of the member in question so I can take a look.
Looks like you enabled the following feature in the advanced settings menu of the plugin. That feature cannot be used when you have a mixture of digital and print variation. That feature is for sites using digital variations only.
Set Photo Variation Default Quantity To 1
