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Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › Changes quantity of Physical product
Tagged: photo seller, quantity
When I enter in any quantity greater than one, a window appears that says “Quantity for Digital Items cannot be greater than 1”. All I have are physical items. I have no digital items.
Hi,
Can you please provide a link to your gallery so we can see the issue?
davidtemplesphotography.com/photogallery/gallery1/
pass: Phillips0209
Ok thanks.
I’ve sent you an email with an updated zip file which should address this issue.
That fixed the issue. Thanks.
Hi Peter,
Can you send me the fix also as I have the same issue -“Quantity for Digital Items cannot be greater than 1”?
Gary Hansen [removed email after the email was sent]
Thanks
Gary
Hi Gary,
done!
Hi, I am having this same issue- “Quantity for digital items cannot be greater than 1” but it’s physical products. Can I please get the fix for this? Thanks!
Please ensure that you are using the latest version of our plugins.
Hi, I was using 2.49 and just upgraded. I tried again but it still has the same issue. Any other way to fix? Thanks!
Please post a live URL and instructions, on how to recreate the problem on your site.
Here is a photo page: [hfpics.com/photo_details/289/10822/IMGP7812/view]
The purchase options include physical prints. The max quantity allowed is 1.
I know it sounds like a stupid question… but you *did* configure the physical prints as “physical variations?”
Yes, the print options are configured as physical variations. Before I added the digital option this price list was all physical items, but shows the error message about digital items.
I am going to take a look at your configuration to see what I can find. I have sent you an email for it.