Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › Changes quantity of Physical product
Tagged: photo seller, quantity
- This topic has 16 replies, 6 voices, and was last updated 4 years, 8 months ago by
HFPicsWV.
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AuthorPosts
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March 4, 2019 at 8:37 pm #15333
templesd
SpectatorWhen I enter in any quantity greater than one, a window appears that says “Quantity for Digital Items cannot be greater than 1”. All I have are physical items. I have no digital items.
March 4, 2019 at 9:38 pm #79280Peter
MemberHi,
Can you please provide a link to your gallery so we can see the issue?
March 4, 2019 at 10:09 pm #79281templesd
Spectatordavidtemplesphotography.com/photogallery/gallery1/
pass: Phillips0209
March 4, 2019 at 11:18 pm #79282Peter
MemberOk thanks.
I’ve sent you an email with an updated zip file which should address this issue.
March 5, 2019 at 2:20 pm #79283templesd
SpectatorThat fixed the issue. Thanks.
April 8, 2019 at 5:05 am #79284Hiker104
MemberHi Peter,
Can you send me the fix also as I have the same issue -“Quantity for Digital Items cannot be greater than 1”?
Gary Hansen [removed email after the email was sent]
Thanks
Gary
April 9, 2019 at 3:17 am #79285Peter
MemberHi Gary,
done!
February 27, 2021 at 1:35 am #82637HFPicsWV
ParticipantHi, I am having this same issue- “Quantity for digital items cannot be greater than 1” but it’s physical products. Can I please get the fix for this? Thanks!
February 27, 2021 at 8:32 am #82638wzp
ModeratorPlease ensure that you are using the latest version of our plugins.
February 27, 2021 at 11:20 pm #82649HFPicsWV
ParticipantHi, I was using 2.49 and just upgraded. I tried again but it still has the same issue. Any other way to fix? Thanks!
February 28, 2021 at 8:41 am #82656wzp
ModeratorPlease post a live URL and instructions, on how to recreate the problem on your site.
February 28, 2021 at 12:32 pm #82660HFPicsWV
ParticipantHere is a photo page: [hfpics.com/photo_details/289/10822/IMGP7812/view]
The purchase options include physical prints. The max quantity allowed is 1.
February 28, 2021 at 3:12 pm #82661wzp
ModeratorI know it sounds like a stupid question… but you *did* configure the physical prints as “physical variations?”
February 28, 2021 at 3:33 pm #82662HFPicsWV
ParticipantYes, the print options are configured as physical variations. Before I added the digital option this price list was all physical items, but shows the error message about digital items.
March 1, 2021 at 9:46 pm #82679admin
KeymasterI am going to take a look at your configuration to see what I can find. I have sent you an email for it.
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