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[Resolved] My cart button doesn’t link to cart?

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › My cart button doesn’t link to cart?

  • This topic has 10 replies, 3 voices, and was last updated 4 years, 1 month ago by admin.
Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • March 25, 2021 at 7:23 am #82766
    justintuijl

    Hiya, for some reason my cart buttons are not linking to the cart…

    March 25, 2021 at 3:26 pm #82770
    wzp
    Moderator

    Please provide a LIVE LINK to your store, and instructions on how to observe the issue.

    March 25, 2021 at 3:34 pm #82773
    justintuijl

    [onestoppitbikes.co.uk]
    Cart top right

    March 25, 2021 at 8:29 pm #82776
    admin
    Keymaster

    Looks like you have the WP Super Cache plugin so that can cause this issue. Make sure to do the following configuration in the super cache plugin:

    Using the Plugins Together with WP Super Cache Plugin

    Where is your add to cart button? Post the URL of the page where I can go and click on the add to cart button to see how it is behaving on this site.

    March 26, 2021 at 3:18 am #82778
    justintuijl

    You can add a product from this page:[onestoppitbikes.co.uk/zs212cc/]

    Cart box is on every page at the top in the header

    March 26, 2021 at 3:26 am #82779
    justintuijl

    I did follow the instructions for using a cache system right at the start.
    I also add to cart, clear the cache, but still the same.

    March 26, 2021 at 7:03 pm #82782
    wzp
    Moderator

    I believe you are experiencing PHP session issues, as described in the referenced topic. Only your hosting provider can resolve PHP session errors.

    March 26, 2021 at 9:57 pm #82783
    admin
    Keymaster

    Your main issue is related to caching or PHP session which is external to the plugin. Is your hosting provider doing page caching on their end? You need to ask them the question about caching.

    Additionally, there is also a cart configuration issue that should be solved I belive.

    You are using a compact cart, but are you using the full cart somewhere? The compact cart should then be linked to the full cart page (where there is a shortcode for the full cart). The following page explains what I mean by the full cart:

    WP eStore – Shopping Cart Templates (Full Cart Display Options)

    March 27, 2021 at 2:45 am #82784
    justintuijl

    Yes, there is a full cart: [onestoppitbikes.co.uk/cart]

    March 27, 2021 at 4:52 pm #82785
    admin
    Keymaster

    Thank you. I have checked it and can confirm that this is an external issue (caching or PHP session related). The core issue needs to be solved by your hosting provider first. Since a WP cart plugin cannot work when the server is not even configured correctly, we can’t really do anything from our end. I will send you an email for it.

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