Forum Replies Created
-
AuthorPosts
-
wpCommerce
ModeratorDoesn’t work
could you be a little more specific? It’s a nextGen gallery shortcode (it has nothing to do with eStore).
Did you replace the
idwith your actual gallery ID? Can I take a look at the page where you are trying to embed the gallery shortcode?May 24, 2013 at 11:52 pm in reply to: eMember – using manually approving account, doesn't send active email #55828wpCommerce
ModeratorHi, Thanks for your feedback. You can customize the message to whatever you would like. Once you click the save button your customized message will be saved.
When you re-install the plugin you do not lose any settings data, products data, members data, affiliates data etc. So don’t be afraid to delete the plugin and install a new copy of it (you can always keep a backup copy in your computer somewhere if you like).
As for the manual approval some users prefer to send an email and some don’t. That’s why we decided to keep it in a separate option.
May 24, 2013 at 12:48 am in reply to: eMember – using manually approving account, doesn't send active email #55824wpCommerce
ModeratorHi, You need to configure it for the manual approval. Please check this post:
https://support.tipsandtricks-hq.com/forums/topic/setting-up-manual-membership-approval-process
May 24, 2013 at 12:40 am in reply to: A member bought a new level but the other one disappear #55820wpCommerce
ModeratorHi, each member can be actively subscribed to only one membership level by default. From what you are asking I believe you would like to allow multiple membership levels for a user:
wpCommerce
ModeratorHi, It’s good to hear that you got it to work. If anyone is having an issue with the WP eStore plugin setup please watch the “Getting Started” videos on the following page:
http://www.tipsandtricks-hq.com/ecommerce/wp-estore-quick-setup-and-usage-video-tutorial-593
wpCommerce
ModeratorHi, it is possible. You need to have the
Enable Auto Login After Registrationoption enabled in the eMember settings.You can find this option in the following area of eMember:
WP eMember -> Settings-> General Settings-> Member Login Related SettingsMay 24, 2013 at 12:03 am in reply to: WP Affiliate – click throughs and sales not registering AND affiliate creation #55816wpCommerce
ModeratorHi, I will try a test sign up to check it out. In the meantime can you please install a fresh copy of the affiliate plugin?
https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
The post/tracking URL should be set to the WP Install where the affiliate platform plugin is installed. Looking at your setup it should be using your main site URL. This is a good read for you:
https://support.tipsandtricks-hq.com/forums/topic/wp-multisite-install-and-plugin-behavior
Can you enable debug so we can see what happens after the tracking code gets executed?
May 23, 2013 at 11:39 pm in reply to: WP Membership – Error when logged out user hit back on browser #55815wpCommerce
ModeratorHi, That’s how the browser’s back button works. It simply shows a cached version of the previous page. The member is not seeing anything he couldn’t or is not permitted to see. If the user loaded the page again, it will correctly show him as logged out.
wpCommerce
ModeratorHi, currently the subscription option (using PayPal Advanced) is not available in the gateway bundle addon. It only works with shopping cart checkout.
May 23, 2013 at 2:43 am in reply to: e-store: shortcodes icon shows screenshot of my site, does not insert codes #55754wpCommerce
ModeratorHi, I just had a look at the page and it appears that your eStore version is a bit older. Can you please install a fresh copy of the plugin while the theme developer is looking into this?
https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
May 22, 2013 at 11:27 pm in reply to: eStore not sending emails to customers and neither is PayPal #55798wpCommerce
ModeratorHi, Thank you for the details. I can see that the plugin is definitely sending the emails out but these emails are getting blocked somewhere. Please check this checklist which should help you:
wpCommerce
ModeratorHi, do you have a copy of the payment gateway bundle addon?
http://www.tipsandtricks-hq.com/wp-payment-gateway-bundle-plugin
wpCommerce
ModeratorHi, there is no easier way to do this. You will need to customize the lightbox code.
May 18, 2013 at 7:38 am in reply to: Lightbox Ultimate – Auto Play & PopOut Not Working for YouTube video. #55724wpCommerce
ModeratorHi, your theme seems to be using a lightbox library (fancybox). I believe it is conflicting with the plugin. Can you please switch to a default WordPress theme (example: twenty twelve) to see how it goes?
May 17, 2013 at 11:55 pm in reply to: PDF Stamper does not send the email with the download link #55683wpCommerce
ModeratorHi, looks like there is a failure in the debug log. It is failing to stamp the PDF file. Can you please go through this checklist to make sure the PDF file stamping is correct and working?
-
AuthorPosts