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PDF Stamper does not send the email with the download link

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Tips and Tricks HQ Support Portal › Forums › WP PDF Stamper › WP PDF Stamper Troubleshooting › PDF Stamper does not send the email with the download link

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Viewing 4 posts - 1 through 4 (of 4 total)
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  • May 16, 2013 at 5:51 pm #9094
    musico2009
    Member

    Hello,

    I installed the plugin, I’ve enabled and configured (following the details of the videos).

    I have taken the test performs Manual Stamping and properly.

    source file: 3.41 MB (3,580,774 bytes)

    stamped file: 3.40 MB (3,566,576 bytes)

    URL stamped file: [http://productosmtg.com/wp-content/plugins/wp-pdf-stamper/stamped-files/Marketing-que-Siempre-Funciona_5194ffd3f1951_e.pdf]

    I made ​​a purchase and the email with the link fails (I used two different accounts to test PayPal actual purchase).

    Details of what I have done:

    PayPal configuration:

    notify_url=http://productosmtg.com/wp-content/plugins/wp-pdfstamper/api/ipn_handler.php

    custom=http://productosmtg.com/descargas/Marketing-que-Siempre-Funciona.pdf

    Thank you page:

    [http://productosmtg.com/index.php?/register/DOVa13]

    (instead of thank you page, log shipping my regiter of WishListMember Plugin)

    The purchase is made, the payment arrive to the seller’s account, but the email with the download link fails.

    I opened the file ipn_customization_config.php to write the message in Spanish.

    Here in the forum, I saw that they had to change the line:

    $ DEBUG_ENABLED = false;

    by

    $ DEBUG_ENABLED = true;

    Already realized and nothing changes.

    Can you help me please?

    May 17, 2013 at 12:21 am #55681
    wpCommerce
    Moderator

    Hi, Please do the following:

    1. Enable debug. This post explains how you can do it:

    Running Debug for Plain PayPal Button and WP PDF Stamper Integration

    2. Do another test purchase.

    3. Share the content of the debug file so we can get a clear idea of what is happening and give you help.

    May 17, 2013 at 10:28 pm #55682
    musico2009
    Member

    [05/17/2013 10:24 PM] – SUCCESS :Paypal Class Initiated by 66.211.170.66

    [05/17/2013 10:24 PM] – SUCCESS :Post string : [redacted]

    [05/17/2013 10:24 PM] – SUCCESS :Connection to [www.paypal.com] successfuly completed.

    [05/17/2013 10:24 PM] – SUCCESS :IPN successfully verified.

    [05/17/2013 10:24 PM] – SUCCESS :Stamping PDF file.

    [05/17/2013 10:24 PM] – SUCCESS :Transaction Type: Buy Now/Subscribe

    [05/17/2013 10:24 PM] – SUCCESS :Stamping the PDF file if PDF stamper is installed.

    [05/17/2013 10:24 PM] – SUCCESS :Source File URL is: [http://productosmtg.com/descargas/Marketing-que-Siempre-Funciona.pdf]

    [05/17/2013 10:24 PM] – FAILURE :An error occured while trying to stamp the file! Error details: <html xmlns=”http://www.w3.org/1999/xhtml&#8221; xmlns:fb=”http://www.facebook.com/2008/fbml”&gt;

    [05/17/2013 10:24 PM] – FAILURE :Stamping of PDF file failed.

    [05/17/2013 10:24 PM] – SUCCESS :Paypal class finished.

    May 17, 2013 at 11:55 pm #55683
    wpCommerce
    Moderator

    Hi, looks like there is a failure in the debug log. It is failing to stamp the PDF file. Can you please go through this checklist to make sure the PDF file stamping is correct and working?

    https://support.tipsandtricks-hq.com/forums/topic/an-error-occurred-while-trying-to-stamp-the-file-pdf-file-creation-checklist

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