Forum Replies Created
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February 25, 2013 at 11:53 pm in reply to: having trouble uploading gallery-wp-eStore.php into nextgen #54050
wpCommerce
Moderator@mrpancan, you no longer need to copy the “gallery-wp-eStore.php” file to the “view” directory of the NextGen Gallery plugin (that was the old integration method). Please check the current eStore and NextGen Gallery integration method:
http://www.tipsandtricks-hq.com/ecommerce/nextgen-gallery-alternate-integration-method-805
Please read the full documentation and you will see that, you no longer need to copy those files anymore. Its a little easier than before.
wpCommerce
ModeratorHi, You didn’t mention what integration option you are using. Please tell us which integration documentation you followed from our documentation so we have a better idea of your setup:
http://www.tipsandtricks-hq.com/wordpress-affiliate/
– Are you using eStore and affiliate integration?
– Are using direct PayPal button and affiliate integration?
– Are you using another ecommerce plugin with PayPal checkout?
wpCommerce
ModeratorI am going to take a look at the settings of the affiliate plugin on your site. I sent you an email to get access to the site.
February 24, 2013 at 10:47 pm in reply to: Manual gateway not adding contacts to my getresponse campaign #54041wpCommerce
ModeratorHi, What version eStore are you using? Please enable debug (if not enabled already), do another checkout using manual gateway and share the content of the “eStore_post_payment_debug.log” file. We will be able to see what is going wrong from the debug.
More details on debug can be found here:
Feel free to also check this resource:
wpCommerce
Moderator@vajenec, You didn’t mention what version of eStore are you using?
Please also provide a link to the page where you have a product set up.
Did you try clearing your browser cache and cookies?
wpCommerce
ModeratorHi, I think there is an issue with the vimeo embed code. Without using lightbox if you just directly copy and paste the code from vimeo it doesn’t always load in IE. We will see if this is a known issue among the vimeo users.
wpCommerce
ModeratorHi, by “embedded image” do you mean the shortcode anchor image or the image that will pop up in lightbox?
If you want to resize the anchor image please follow the instructions on this post:
https://support.tipsandtricks-hq.com/forums/topic/lightbox-ultimate-anchor-image-size
February 22, 2013 at 11:32 pm in reply to: WP eStore – How Not to Ask For Shipping Address on PayPal Checkout Page #31953wpCommerce
ModeratorHi, Can you please install a fresh copy of the plugin first:
https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
February 22, 2013 at 11:20 pm in reply to: Lightbox Ultimate – Disable showing suggested videos for YouTube video #36778wpCommerce
ModeratorHi, You can only do it using our Advanced YouTube shortcode. Please take a look at the YouTube shortcode documentation guide (show_suggested_video parameter):
wpCommerce
ModeratorOur plugin uses the HTML5 api of YouTube. Unfortunately It doesn’t have any option to customize the thumbnail of a YouTube video.
wpCommerce
ModeratorHi, I will look into it and get back to you.
Update: I sent an updated copy of eMember to you please check that out.
wpCommerce
ModeratorHi, usually after the “Register” button is clicked the user sees the following message (on the same page):
Registration Complete! Please LoginIn your case it’s actually redirecting the user to the following page:
[http://mische7.fatcow.com/ws/join-us/]
Do you have this page set up for any kind of automatic redirection in the eMember settings?
I would recommend you to double check the value of the “After Registration Page” field. You are certain that you have the following value in that field?
[http://mische7.fatcow.com/ws/hold/]
Can you please enable debug in the eMember plugin so I can get more details of the operations the plugin is performing.
wpCommerce
ModeratorHi, It’s the viewing page. Sometimes you may be need to reload the page while the console is open (that way you can see exactly how many errors you have on that particular page).
so which shortcode do you think is not working on IE?
February 22, 2013 at 12:13 am in reply to: Clicking link to play mp4 does nothing regardless of type of shortcode used #53973wpCommerce
Moderatoremail resent
wpCommerce
ModeratorHi, just to clarify:
when a new member signs up it appears under “Manage Members” and after a while it disappears?
Can you please do a fresh install of the plugin before we dig into this issue?
https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
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