Forum Replies Created
-
Posts
-
Hi, We will need to take a closer look at what is happening. I will send you a site access request email. Please let me know if you do not receive this email.
Hi, These files where added to the Affiliate plugin in a recent update. Updating the plugin will fix this issue.
Please see the following post on how updates work:
https://support.tipsandtricks-hq.com/forums/topic/how-and-when-do-you-get-an-update
Hi, Please make sure you do not have a currency symbol ($, €). Also please make sure you have only used a “.” and not “,” as the place marker.
The value you have entered should look like this:
10.00
Hi, I believe an update will fix the issue you are having and it will also have the PDF Stamper integration. You can read more about updates here:
https://support.tipsandtricks-hq.com/forums/topic/how-and-when-do-you-get-an-update
Hi, Variation control can only be used with “Add to Cart, Buy Now, and Subscription” buttons. You will need to make a separate product and download button for each variation.
I will need to take a closer look at your site. I will send you a site access request via email. Please let me know if you do not receive this email.
Hi, This looks like it maybe a Javascript conflict. I will need to take a look at your site. I will send you a site access request via email. Please let me know if you do not receive this email.
Hi, Did you make any changes to your site around the time the plugin stopped working?
Something had to have changed for the plugin to stop working.
If you can give us a little clue as to what has changed then we should be able to tell you how to fix it. If you have no idea that’s fine
I should be able to take a look at your site and see what is going on.
Hi, We will also need to take a look at your site. I will send you a site access request via email. Please let me know if you do not receive this email.
Hi, Unfortunately you can not split the payment between 2 PayPal accounts automatically, PayPal does not allow this. You would need to have the payment go to your PayPal then send the Author amount minus your commission.
Re – multiple emails… This is definitely an hosting issue.
On some hosting where the mail server is not configured properly it does not do the handshake correctly at the time of sending the email so it thinks the email didn’t go. Because of this the server tries to resend the email.
Please contact your hosting provider regarding this issue… I am pretty sure they will be able to help you with this.
Hi, You can translate the plugin into whatever language you need. With that said you can only have one translation at a time. You can read more about translating the plugins here:
https://support.tipsandtricks-hq.com/forums/topic/plugin-language-translation
Hi, The name is taken directly from PayPal. This is most likely the name she has on her PayPal account (possibly a maiden name that was never changed). All the information eStore uses is the verified information from PayPal.
Hi Ray, I had a look at your site on All three major browsers (FireFox, IE8, and Chrome). There appeared to be no issue. Do you know which browser was giving you the issue?
