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Viewing 15 posts - 76 through 90 (of 139 total)
← 1 2 3 … 5 6 7 8 9 10 →
  • Author
    Posts
  • June 7, 2022 at 9:13 pm in reply to: Display admin note #84443
    admin
    Keymaster

    This one is not trivial, it will require a lot of code changes. You can look in the addon’s code and make any modification you want to make.

    If you want us to do the code changes to create a custom version for your site, you can use the following option:

    Need Custom Work Done?

    June 7, 2022 at 8:54 pm in reply to: eStore Product Categorization not being passed to PayPal #84442
    admin
    Keymaster

    Yes, PayPal has a character limit on the item name so that will create this issue. It’s best to put those additional details in the description field. Your refund policy is usually handled using the terms and conditions on your website. You can enable the terms feature so a customer has to agree tot he terms before checking out.

    May 31, 2022 at 10:40 pm in reply to: Letter, number, underscore or email allowed #84434
    admin
    Keymaster

    Turned out to be an issue with an invalid character input (containing some formatting code from the copy and paste operation perhaps).

    May 28, 2022 at 2:00 am in reply to: Download Folder Protection Login Form Blocked by Browser #84424
    admin
    Keymaster

    I have just verified that the folder protection login prompt is working fine on all the major browsers (Chrome, Firefox, IE etc). So there is something affecting things that is specific to this site or the browser settings of the computer in question.

    One thing to note is that the download folder protection has a login popup that comes from the htaccess protection of the server. So that login window is actually different than the emember’s standard login page. emember doesn’t do any login popup (it is a standard wordpress page). The download folder protection has a login popup since that is triggered by the webserver’s folder protection rule. So that one can be affected by a browser’s popup blocker or other extensions installed in the browser.

    Incognito mode may not work also since incognito mode may not accept any login cookies.

    Did you try this on your site with the latest version of Google chrome without any extensions being active? So you can see if there is any particular extension that is affecting this.

    May 28, 2022 at 1:35 am in reply to: Error with compression technique – File pdf problem ? #84423
    admin
    Keymaster

    Hi, I have sent you an email for it.

    May 20, 2022 at 12:28 am in reply to: Letter, number, underscore or email allowed #84404
    admin
    Keymaster

    Sure. I have sent you an email so you can reply to it.

    May 20, 2022 at 12:26 am in reply to: E-Book test purchase does not send out email for download #84403
    admin
    Keymaster

    Enable the debug logging feature so we can see if our plugin’s standard processing is happening and if the email sending code is getting executed:

    How and When to Enable Debug and What does it do?

    When you said, you received email, you maybe referring to the standard PayPal email that comes from PayPal’s server which should work. Our plugin will send the email (containing the download link) from your server which can get blocked. The following post has info on this:

    Not Receiving Emails Even Though The Plugin Sent The Email

    May 18, 2022 at 11:00 pm in reply to: Failed to communicate with the license server #84394
    admin
    Keymaster

    1) Ioncube is not needed at all anymore. So that shouldn’t be a consideration.
    2) The license activation requires the cURL PHP library which is normally present on most servers. On this site it may not be present so it’s causing an error.

    I will send you an email to manually check it.

    May 18, 2022 at 10:57 pm in reply to: Letter, number, underscore or email allowed #84393
    admin
    Keymaster

    Can you temporarily enable the free membership and then post the URL of the registration page so we can inspect if there are any JavaScript errors on this page (coming from another plugin). That can prevent our plugins JavaScript from working correctly.

    May 17, 2022 at 8:59 pm in reply to: License key is invalid! Reached Maximum Allowable Domains! #84386
    admin
    Keymaster

    Thank you. I have reset the key.

    May 17, 2022 at 1:44 am in reply to: 2FA Add On does not work with Login Using Email Add On #84383
    admin
    Keymaster

    The 2FA addon will need an update for this one. I have updated that addon and sent you a new one. Let me know if that works better for your setup.

    May 17, 2022 at 1:00 am in reply to: License key is invalid! Reached Maximum Allowable Domains! #84382
    admin
    Keymaster

    Hi, What is your license key? Please provide that info so I can easily search for it and then reset it for you.

    May 13, 2022 at 11:41 pm in reply to: How to setup recurring membership using WooCommerce and Stripe #84377
    admin
    Keymaster

    If you just want Stripe subscription payments for membership purpose then you can also check our following stripe payments plugin which has a subscription addon:

    Accept Stripe Payments

    The following page explains how the stripe payments plugin works with the WP eMember plugin:

    Membership Payments Using the Stripe Payments Plugin

    Just thought of mentioning this since it has a cheaper alternative for stripe subscriptions compared to the woocommerce one.

    May 10, 2022 at 9:27 pm in reply to: Convert calendar year membership to 1yr durational (from whenever they join) #84372
    admin
    Keymaster

    What you are doing looks fine to me.

    Side Note: When offering a long term membership such as 1 year, I prefer to give 1 or two extra days. So I like to make it a 366 days duration in the membership level. It makes sure that the user gets their full time plus just a little more so there is no complaint from them.

    May 6, 2022 at 10:34 pm in reply to: Bookmark hide in reusable block #84369
    admin
    Keymaster

    No, bookmarks cannot be added using shortcodes to every post. That’s not how the underlying architecture of it works in our plugin.

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Viewing 15 posts - 76 through 90 (of 139 total)
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