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I have just verified that the folder protection login prompt is working fine on all the major browsers (Chrome, Firefox, IE etc). So there is something affecting things that is specific to this site or the browser settings of the computer in question.
One thing to note is that the download folder protection has a login popup that comes from the htaccess protection of the server. So that login window is actually different than the emember’s standard login page. emember doesn’t do any login popup (it is a standard wordpress page). The download folder protection has a login popup since that is triggered by the webserver’s folder protection rule. So that one can be affected by a browser’s popup blocker or other extensions installed in the browser.
Incognito mode may not work also since incognito mode may not accept any login cookies.
Did you try this on your site with the latest version of Google chrome without any extensions being active? So you can see if there is any particular extension that is affecting this.
Enable the debug logging feature so we can see if our plugin’s standard processing is happening and if the email sending code is getting executed:
When you said, you received email, you maybe referring to the standard PayPal email that comes from PayPal’s server which should work. Our plugin will send the email (containing the download link) from your server which can get blocked. The following post has info on this:
1) Ioncube is not needed at all anymore. So that shouldn’t be a consideration.
2) The license activation requires the cURL PHP library which is normally present on most servers. On this site it may not be present so it’s causing an error.I will send you an email to manually check it.
Can you temporarily enable the free membership and then post the URL of the registration page so we can inspect if there are any JavaScript errors on this page (coming from another plugin). That can prevent our plugins JavaScript from working correctly.
The 2FA addon will need an update for this one. I have updated that addon and sent you a new one. Let me know if that works better for your setup.
Hi, What is your license key? Please provide that info so I can easily search for it and then reset it for you.
If you just want Stripe subscription payments for membership purpose then you can also check our following stripe payments plugin which has a subscription addon:
The following page explains how the stripe payments plugin works with the WP eMember plugin:
Just thought of mentioning this since it has a cheaper alternative for stripe subscriptions compared to the woocommerce one.
What you are doing looks fine to me.
Side Note: When offering a long term membership such as 1 year, I prefer to give 1 or two extra days. So I like to make it a 366 days duration in the membership level. It makes sure that the user gets their full time plus just a little more so there is no complaint from them.
No, bookmarks cannot be added using shortcodes to every post. That’s not how the underlying architecture of it works in our plugin.
Normally, the bookmark feature is not associated with a reusable block. I can create a reusable block and insert it on a page, it won’t interfere with the bookmark feature.
It is likely that you have created a complex reusable block with elements from another plugin or theme which is creating a conflict. So the first step is to do the following and show me that page so I can see the page’s HTML code (without any other external variables coming from another plugin or theme):
No, it doesn’t have that option. By default when you are going to the manual add option in the admin interface, you need to enter values for all the required fields.
Our plugin was mainly created for an automated membership registration process:
If you are doing too many manual entries, then you may have a different type of requirement and our plugin may not be 100% suitable for this project.
Go to the “Users” menu of your WP dashboard and do a search using that email. Check to see if there is a WP user profile that is using that email address.
If it is then don’t try to create a new member account with that same email. Import that existing wp user account:
