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Do you have any URLs in the settings or in the after login redirection configuration that is mixing up “http” and “https”? If you go from “http” to “https”, the login session will drop for security reasons. Sometimes when a site switches to using an SSL certificate, there are some URLs in the configuration (saved previously) that are still using the old “http” format which will cause the issue. So make sure to check all the emember configuration pages and update the URLs if it applies to you.
Also, are you using the following feature? If you are, temporarily deactivate it to make sure it is not conflicting with another plugin:
Using eMember with Another Plugin That Uses the WordPress User Roles
You may have enabled the “Disable Simultaneous Member Login” option. That option can also cause this type of issue on some server configuration (where the IP address is not being passed correctly to the plugin). Try disabling that option.
The following messages are actually a response from the MailPoet plugin. Our plugin calls their signup function and then if there is an error, it shows what error MailPoet replied with:
FAILURE :MailPoet signup error: Can't subscribe to a WordPress Users list with ID 1.FAILURE :MailPoet signup error: This subscriber already exists.So this is somewhat setup/configuration related issue. MailPoet won’t let you subscriber the same user twice. So if you are testing with an email address that is already on the list, they will give that error. I think their plugin has an option where you can allow the duplicate subscription to go forward (and not generate that error).
The password reset email was sent by emember. I can see it in the following line of code:
[02/16/2022 2:00 PM] – SUCCESS :Member password reset email sent to : eleina@eswebsitedesign.com
Maybe you saw the log file blank at the time because your hosting provider is caching the files and it showed you a cached file.
The plugin is definitely executing the password reset email sending task. The issue is on the email delivery side. The following post will be helpful:
Do you have SMTP plugin installed and configured? Use SMTP to make sure that all the emails sent from your server has a high chance of not getting blocked in middle.
On a side note: your site seems to be getting hit by spam bots. You may want to enable the captcha option for your login form. You can enable captcha from the reCAPTCHA settings menu of the plugin.
There are two possible behaviors in terms of how membership levels are added to a member’s account:
#1) By default membership levels are replaced. The member will have the last membership level that he purchases.
#2) When you enable the following “multiple level per member” feature, it will change the behavior to stacking the membership levels (each level they purchase, it will get added to their profile):
You have to decide which of these two models you want to use for your site. you can’t have both of those behaviors on the same install at the same time.
To me it feels like you don’t need the secondary level feature since you want the #1 option (the default behavior).
PayPal won’t let you just change the existing subscription prices since the users didn’t agree to that. Otherwise the customers will say that it is a fraud charge since they didn’t agree to this different price.
What you need to do is, create NEW products with the new pricing and put them on your product page so new customers will start to signup using the new pricing and agree to this new pricing. Then you can decide to let the existing users stay on the current pricing until they cancel OR you can contact them and tell them to sign up using the new pricing.
No, eStore doesn’t have a list of thank you page shortcodes. It has the following option to deliver the digital download links on the thank you page:
WP eStore – Instant Digital Product Delivery on A Thank You Page
I can see that you are using the form builder addon. Try the following hook which is triggered by that addon:
add_action('eMember_profile_updated_form_builder', 'run_my_custom_function', 10, 2);Give that a try.
Side Note: Code customization should really be done by a developer. Please note that code customization related queries are beyond the scope of our standard support. You can use the following option if you want us to create a small custom solution for you:
PayPal is not going to let you send random and long custom fields data to their API. The custom fields are saved with the order. so after an order comes in, you view the order details from the admin dashboard of your site. You can edit/view a transaction in the cart orders menu which will show the customer input values.
Also, you can optionally add this input field to the sale notification email. Use the following email merge tag in the notification email settings:
{custom_fields}The following page has the information in terms of how the addon works:
WP Simple Cart – Collect Customer Input in the Shopping Cart
If your website has JavaScript errors (coming from another plugin or theme), then the addon won’t work as expected. The following post will teach you how you can test if your website has JavaScript errors:
Your version is fine. Email related issues are not a bug in the plugin. Email issues are always related to a server issue or a setup issue.
Are you using SMTP to send emails from your server? When you face email issues, this is something you must do otherwise the problem won’t be solved. The following post is useful:
For the “Expiry Emails”, please make sure to use a correct value in the following field (in the “Email Settings” menu of the plugin):
To Email Address for Batch EmailsThat settings will help on some hosting providers (I believe it will be beneficial for your site).
I am seeing a JavaScript error on this site coming from another plugin, theme or customization. That is stopping the multi-currency widget from working. The following post will be helpful to narrow down which item is creating the JavaScript error on that page:
We have also just updated the plugin to make the old widgets work with WP 5.9 also. You can download a new copy now if you want to try that:
I still prefer to use the shortcode approach as it provides more flexibility.
Just use any of the following shopping cart shortcodes from our plugin in your widget area (just the same way you add a shortcode to your post or page:
[wp_eStore_cart]
[wp_eStore_cart_when_not_empty]
[wp_eStore_cart_fancy1]
[wp_eStore_cart_fancy1_when_not_empty]
[wp_eStore_cart_fancy2]
All the shortcodes are listed here:
http://www.scam-wiki.com/wp-estore-shortcode-test-page-1625/Let me know if that works for you.
We don’t have any pre-set option for this unfortunately. After you import the users, you can maybe use the following bulk update “start date” option to set a start date on a per membership level basis:
How to Bulk Update Member’s Start Date and Membership Level with WP eMember
It won’t be perfect but maybe you can set something that gives them access then slowly adjust things over time.
Migration with a lot of existing users is always a difficult process. If you have existing subscription payments, then those won’t work automatically since payment gateways won’t let you change the existing subscription agreement parameters.
