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[Support request] Error with compression technique – File pdf problem ?

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Tips and Tricks HQ Support Portal › Forums › WP PDF Stamper › WP PDF Stamper Troubleshooting › Error with compression technique – File pdf problem ?

  • This topic has 2 replies, 2 voices, and was last updated 3 years ago by admin.
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • May 27, 2022 at 10:19 am #84418
    VictorM12
    Participant

    Hello,
    After a first test of PSD Stamper plugin, I get this error when I try to stamp my file :

    Fatal error: Uncaught Exception: This document (/home/710316.cloudwaysapps.com/zyaeuuvapp/public_html/wp-content/uploads/woocommerce_uploads/fr-book-explore-kirghizistan-ebookv1.pdf) probably uses a compression technique which is not supported by the free parser shipped with FPDI. (See https://www.setasign.com/fpdi-pdf-parser for more details) in /home/710316.cloudwaysapps.com/zyaeuuvapp/public_html/wp-content/plugins/packlink-pro-shipping/vendor/setasign/fpdi/pdf_parser.php:322 Stack trace: #0 /home/710316.cloudwaysapps.com/zyaeuuvapp/public_html/wp-content/plugins/packlink-pro-shipping/vendor/setasign/fpdi/pdf_parser.php(195): pdf_parser->_readXref() #1 /home/710316.cloudwaysapps.com/zyaeuuvapp/public_html/wp-content/plugins/packlink-pro-shipping/vendor/setasign/fpdi/fpdi_pdf_parser.php(64): pdf_parser->__construct() #2 /home/710316.cloudwaysapps.com/zyaeuuvapp/public_html/wp-content/plugins/wp-pdf-stamper/lib/fpdi/fpdi.php(135): fpdi_pdf_parser->__construct() #3 /home/710316.cloudwaysapps.com/zyaeuuvapp/public_html/wp- in /home/710316.cloudwaysapps.com/zyaeuuvapp/public_html/wp-content/plugins/packlink-pro-shipping/vendor/setasign/fpdi/pdf_parser.php on line 322

    It look that the document type isn’t good ?
    I have last version of the plugin and I tried 2 times : manualy stamp + woocommerce order

    I don’t understand difference between “Default Parser (free FPDI)” and “FPDI PDF-Parser (commercial add-on)”.
    There are link in my PDF.

    In the plugin page, i can see : Supports All Adobe PDF Versions
    The PDF stamper plugin supports all Adobe PDF versions and formats. It will work with complex PDF files that contains links, forms, videos, images, table of contents etc.

    Thanks for your help,

    Victor

    May 27, 2022 at 1:34 pm #84419
    VictorM12
    Participant

    Update :
    Files stamped successfully now.
    But all images with an action (next page, link, etc.) disappear from the pdf.

    Thanks for your help.
    I already try this check : https://support.tipsandtricks-hq.com/forums/topic/an-error-occurred-while-trying-to-stamp-the-file-pdf-file-creation-checklist

    Regards

    May 28, 2022 at 1:35 am #84423
    admin
    Keymaster

    Hi, I have sent you an email for it.

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