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Viewing 15 posts - 91 through 105 (of 149 total)
← 1 2 3 … 6 7 8 9 10 →
  • Author
    Posts
  • May 20, 2022 at 12:28 am in reply to: Letter, number, underscore or email allowed #84404
    admin
    Keymaster

    Sure. I have sent you an email so you can reply to it.

    May 20, 2022 at 12:26 am in reply to: E-Book test purchase does not send out email for download #84403
    admin
    Keymaster

    Enable the debug logging feature so we can see if our plugin’s standard processing is happening and if the email sending code is getting executed:

    How and When to Enable Debug and What does it do?

    When you said, you received email, you maybe referring to the standard PayPal email that comes from PayPal’s server which should work. Our plugin will send the email (containing the download link) from your server which can get blocked. The following post has info on this:

    Not Receiving Emails Even Though The Plugin Sent The Email

    May 18, 2022 at 11:00 pm in reply to: Failed to communicate with the license server #84394
    admin
    Keymaster

    1) Ioncube is not needed at all anymore. So that shouldn’t be a consideration.
    2) The license activation requires the cURL PHP library which is normally present on most servers. On this site it may not be present so it’s causing an error.

    I will send you an email to manually check it.

    May 18, 2022 at 10:57 pm in reply to: Letter, number, underscore or email allowed #84393
    admin
    Keymaster

    Can you temporarily enable the free membership and then post the URL of the registration page so we can inspect if there are any JavaScript errors on this page (coming from another plugin). That can prevent our plugins JavaScript from working correctly.

    May 17, 2022 at 8:59 pm in reply to: License key is invalid! Reached Maximum Allowable Domains! #84386
    admin
    Keymaster

    Thank you. I have reset the key.

    May 17, 2022 at 1:44 am in reply to: 2FA Add On does not work with Login Using Email Add On #84383
    admin
    Keymaster

    The 2FA addon will need an update for this one. I have updated that addon and sent you a new one. Let me know if that works better for your setup.

    May 17, 2022 at 1:00 am in reply to: License key is invalid! Reached Maximum Allowable Domains! #84382
    admin
    Keymaster

    Hi, What is your license key? Please provide that info so I can easily search for it and then reset it for you.

    May 13, 2022 at 11:41 pm in reply to: How to setup recurring membership using WooCommerce and Stripe #84377
    admin
    Keymaster

    If you just want Stripe subscription payments for membership purpose then you can also check our following stripe payments plugin which has a subscription addon:

    Accept Stripe Payments

    The following page explains how the stripe payments plugin works with the WP eMember plugin:

    Membership Payments Using the Stripe Payments Plugin

    Just thought of mentioning this since it has a cheaper alternative for stripe subscriptions compared to the woocommerce one.

    May 10, 2022 at 9:27 pm in reply to: Convert calendar year membership to 1yr durational (from whenever they join) #84372
    admin
    Keymaster

    What you are doing looks fine to me.

    Side Note: When offering a long term membership such as 1 year, I prefer to give 1 or two extra days. So I like to make it a 366 days duration in the membership level. It makes sure that the user gets their full time plus just a little more so there is no complaint from them.

    May 6, 2022 at 10:34 pm in reply to: Bookmark hide in reusable block #84369
    admin
    Keymaster

    No, bookmarks cannot be added using shortcodes to every post. That’s not how the underlying architecture of it works in our plugin.

    May 5, 2022 at 10:53 pm in reply to: Bookmark hide in reusable block #84367
    admin
    Keymaster

    Normally, the bookmark feature is not associated with a reusable block. I can create a reusable block and insert it on a page, it won’t interfere with the bookmark feature.

    It is likely that you have created a complex reusable block with elements from another plugin or theme which is creating a conflict. So the first step is to do the following and show me that page so I can see the page’s HTML code (without any other external variables coming from another plugin or theme):

    Test to (How to) Identify a Conflicting Theme or Plugin

    May 4, 2022 at 9:48 pm in reply to: Add/edit emember question #84361
    admin
    Keymaster

    No, it doesn’t have that option. By default when you are going to the manual add option in the admin interface, you need to enter values for all the required fields.

    Our plugin was mainly created for an automated membership registration process:

    Typical Member Registration Flow (Signup Scenarios)

    If you are doing too many manual entries, then you may have a different type of requirement and our plugin may not be 100% suitable for this project.

    April 30, 2022 at 9:11 pm in reply to: This email ID is unavailable #84355
    admin
    Keymaster

    Go to the “Users” menu of your WP dashboard and do a search using that email. Check to see if there is a WP user profile that is using that email address.

    If it is then don’t try to create a new member account with that same email. Import that existing wp user account:

    Import WordPress Users as Members

    April 24, 2022 at 8:31 pm in reply to: Email Belongs to Another WordPress User #84348
    admin
    Keymaster

    Glad to hear that.

    April 23, 2022 at 8:09 am in reply to: How do I troubleshoot the compact widget not opening a pop-up + other thing? #84344
    admin
    Keymaster

    The compact widget popup issue would be coming from a JavaScript or CSS error (coming from another plugin or theme) on your site or there is some kind of a conflict. The first thing do is the following so you can see which item is introducing the error:

    Test to (How to) Identify a Conflicting Theme or Plugin

    Then you can contact the developer of that item (the source of the issue) to fix the errors. Once the errors are gone from your site, our plugin’s output will be as expected.

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Viewing 15 posts - 91 through 105 (of 149 total)
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