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admin
KeymasterGlad to hear that.
April 23, 2022 at 8:09 am in reply to: How do I troubleshoot the compact widget not opening a pop-up + other thing? #84344admin
KeymasterThe compact widget popup issue would be coming from a JavaScript or CSS error (coming from another plugin or theme) on your site or there is some kind of a conflict. The first thing do is the following so you can see which item is introducing the error:
Then you can contact the developer of that item (the source of the issue) to fix the errors. Once the errors are gone from your site, our plugin’s output will be as expected.
admin
KeymasterI am not seeing any contact form submission from you. Did you submit the contact form as pointed out in the previous post? I have just sent you an email for it. Let me know if you don’t receive it.
After reading your requirements, I think the better option could be to use our following plugin:
That plugin has a more advanced custom fields addon that offer product specific custom fields. It may be more suitable for your current project. The following page explains what that custom fields addon offers. Please read it and see if that will be more suitable for your needs:
Let me know which option you prefer.
admin
KeymasterHi Steven, This looks to be a theme conflict. Please do the following test:
Also, load a fresh new copy of the plugin just to make sure:
admin
KeymasterThe sandbox eamil addresses are actually fake emails where real world emails can’t be routed to. Fully read the following post which will be helpful. It will also explain how you can test the real scenario also:
admin
KeymasterThe issue almost always happens when there is some incorrect data in the CSV file. So try with just a couple of user entries in the CSV file at first. So do a test run with basically the same info that’s already there. Then you can delete the member records (if you want to) that you added as a test. When you can see a basic version that works and your version that doesn’t work, you will be able to re-check the data inside the file and see which row or column has incorrect data so it can be corrected.
admin
KeymasterThe fancy5 option works best when all the products are symmetric. So it is not suitable for this site.
Can you test with some of the other options to see if any of those other ones work for your current product set? For example: try the following fancy options:
Fancy 3
Fancy 11
Fancy 13
Fancy 14
Fancy 17March 23, 2022 at 4:33 am in reply to: Add CSS class to automatically generated item in WP eMember #84275admin
KeymasterThank you. I will add a CSS class to it.
March 19, 2022 at 10:23 pm in reply to: Error when I manually click on Generate and Email the Reg completion link #84265admin
KeymasterThank you. That’s a PHP notice, it can be ignored. We will apply a fix for this today.
admin
KeymasterThe plugin doesn’t use any old PayPal buttons. It uses the standard PayPal checkout API. That’s the most stable and widely used product of PayPal (it always works). There are various other APIs that PayPal introduces from time to time and then they sometimes discontinue it later. For example, the smart checkout API has already been changed and renamed by PayPal to express checkout API. We created a separate plugin for it:
We generally don’t want to change our eStore’s standard PayPal API because it is the most widely used product of PayPal and it always works. We use our eStore plugin on our own sites. We have been using it for 10 plus years now. For us, stability is more important than a fancy look that may or may not be there after couple of years.
Sidenote: the description, video and screenshots on the WP eStore’s landing page shows exactly how that plugin works. It will do exactly that. The description says that our eStore plugin uses the Standard PayPal checkout API.
admin
KeymasterWe have sent it to you via email.
March 8, 2022 at 1:35 am in reply to: Add CSS class to automatically generated item in WP eMember #84242admin
KeymasterPlease copy and paste the exact text/message (to make sure we are looking at the correct message) that needs a CSS class or ID. We will take a look and work on it.
March 5, 2022 at 9:21 pm in reply to: Change Font In Username/Password Boxes & Registration Input Text Boxes #84239admin
KeymasterThe “underscore” character issue you explained is a theme related issue (due to the font it is using). You can do the following test to verify it:
Then you can request the theme developer for potential solutions (if the CSS tweak you added isn’t helping).
admin
KeymasterAre you referring to the custom fields you created? Custom fields as email merge tag will not work if they have non-alphanumeric characters. Which post did you follow to create that email merge tag for your custom fields? Please post the link that you followed here so I have a reference.
February 26, 2022 at 10:05 pm in reply to: New Membership Site/Temporary Domain/ Error trying to login members #84227admin
KeymasterFirst thing I noticed is that you have some redirects set up on this site which needs to be turned off. These redirects (if not done correctly or if they are creating a conflict) can create a loop and cause login issues. Please deactivate all plugins and disable any redirects you have configured (maybe using a .htaccess file or via cPanel).
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