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Hi Stu, Our plugin has a 2 tier option that we advertise. We don’t have any plan to add more tier options since PayPal doesn’t support that model. We are a verified PayPal partner and we wish to remain one. So this is not something we want to focus on unfortunately.
Thank you. The logs confirm that the plugin is not executing any duplicate email sending code. So there is an external factor at play here (some kind of conflict).
Next, lets check if the cronjob events are all registered incorrectly on this site (to make sure there are no duplicate cronjob events registered). Use the WP Control plugin to check if any of the cronjobs are registered multiple times. If they are, you can delete the duplicates. The following tutorial has information that will be helpful.
The first thing we need to see is if our plugin is executing that email sending code twice on your site or the issue is external to the plugin (the mail server duplicating it for some reason). Based on that, we can determine what the next item that should be looked at.
Can you please share the content of the following debug log file:
eMember_debug_cronjob.txtPlease enable the debug logging feature then do a test transaction. That will reveal wheat is failing when the plugin is trying to make a request to the AWeber API:
That will be very helpful with the troubleshooting of this.
Also the following technique will be helpful as well:
WP eStore – Troubleshooting Autoresponder Signup Not Working
You should pick a different templates if you want to customize the sizes. Some of the templates just won’t work when the sizes we have set are changed so it’s good idea to go through the available templates and pick one that maybe closer to what you like:
Thank you. I have received it and given a reply. In summary, it looks to be a caching issue on the site.
If a member is logged into a membership account and then makes a payment, the payment will be applied to whatever member ID the user was logged into. In your case, there seems to be some caching happening. So the page containing the payment button is cached and another user is using a button (which is using cached data from another member). So everything is getting messed up after the payment since it will have the Member ID of another user. I have explained the caching issue in the email.
No, I haven’t received it. Did you submit a contact form with the same email address that you are using for this forum account?
Affiliates can log into the affiliate portal and see the commissions/earnings. That affiliate portal is how an affiliate views the generated earnings.
If you want to do some code customization, you can try and use the following action hook to create a custom plugin of your own.
When a commission is awarded from a transaction, the plugin triggers the following action hook. It passes some transaction data (exmpale: referrer, sale amoun, transaction ID etc) using an array:
do_action('wp_affiliate_commission_awarded', $txn_data);Postage is deducted from the amount before commission is calculated.
I think you are referring to the following revenue share feature:
How to Setup a Revenue Sharing Product Selling Site (Split Profit Setup)
You should be able to set 0 to the following field of the product to disable the normal affiliate commission on that product:
Product Specific CommissionSo for that product, it will only do the revenue sharing with the author (not give any commission to an affiliate who may have referred the customer to the site).
I went to the URL to check it but it looks like the plugin is currently deactivated so I couldn’t inspect the page. However, from your explanation, it definitely looks like there is a conflict on the site. Please do the following test:
The protection message should be a hyperlink by default. If it’s not a link to the “Login” and “Join” page then there could be a conflict. You can do the following test to identify:
To customize the text/messages displayed by the plugin, you can check the following:
How to customize various text/messages displayed by the plugin
From the manage content protection page, you can protect multiple posts or pages:
For the captcha, if you post a link to the join us page, I can inspect the page and take a look to see what CSS is affecting things.
There is no issue with having both the WP Express Checkout and WP eStore plugins at the same time. They are completely independent plugins so you can use them both on the same site.
If you did any customization, please get in touch with us using the contact form then you will be able to forward emails that contains details of the customization (if any was done). Without the discussion containing what customization was done (if any), we won’t really have any idea of what may have happened.
Quick summary update to this issue:
Looks like a value of
0was entered for the following expiry email option.Number of days before the account expiry when the reminder notification is sentA value of 0 disables that email as explained in the help text below the field. The minimum accepted value is 1 which will send an email 1 day before the expiry.
For the Stripe SCA checkout, the checkout page and the fields (within the checkout form) is handled by Stripe.
The phone number field is not a required field in our plugin’s standard checkout process. Can you please give me a bit more information in terms of how you had this phone number field there? Was it added via a customization?
