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Viewing 15 posts - 31 through 45 (of 141 total)
← 1 2 3 4 … 8 9 10 →
  • Author
    Posts
  • February 19, 2023 at 6:25 pm in reply to: wp eStore database tables #84846
    admin
    Keymaster

    Hi, The data of the “Manage Customers” menu will be in the following table:

    wp_eStore_customer_tbl

    When you activate the plugin, if tables are not there, it will try to auto create the DB tables within the WP database (where the plugin is installed). So try deactivating the plugin and re-activating it.

    In your case, you might be looking at the wrong database table. If you have multiple WP installs on your hosting account, you need to make sure that you are looking at the correct WP table for that WP installs. Each of your WP install will have a separate WP database. The tables for that site will be within that WP database.

    The issue that you are facing is related to migration gone wrong or backup/restore of site gone wrong. So my answer may not be to the point.

    February 14, 2023 at 6:26 pm in reply to: Have an Automated Email go to a Member after we manually renew them #84839
    admin
    Keymaster

    The following feature to send a quick notification to the member might be useful for this:

    Send a Quick Notification Email when Editing a Member’s Profile

    January 26, 2023 at 4:05 pm in reply to: Change Font in Username & Password Input Boxes #84834
    admin
    Keymaster

    The following should give you some idea of how you can target the input fields of the registration form and customize the appearance using CSS:

    WP eMember Miscellaneous CSS Tweaks

    January 25, 2023 at 7:58 pm in reply to: Link Error #84831
    admin
    Keymaster

    Please try loading a fresh new copy of the plugin now (I fixed that error for PHP8):

    Re-install or Load a Fresh Copy of the Plugin(s)

    January 25, 2023 at 7:54 pm in reply to: WP eMember Email Broadcast Add On is sending double emails #84830
    admin
    Keymaster

    Does it show as the email (to that same address) being sent twice in the following debug log file?

    
    eMember_debug_cronjob.txt
    
    January 24, 2023 at 5:34 pm in reply to: Link Error #84822
    admin
    Keymaster

    This could be PHP8 related also. Are you on a PHP8 server?

    January 24, 2023 at 4:57 pm in reply to: Link Error #84820
    admin
    Keymaster

    Hi, It could be an issue with the permalink setup. Your re-write rules may need to be flushed.

    First, let me see the issue. I just went to the URL that you shared then I clicked on an image but I don’t see any error on the details page. Where should I look?

    January 19, 2023 at 4:24 pm in reply to: New User – 3 questions #84811
    admin
    Keymaster

    Hi Stu, Our plugin has a 2 tier option that we advertise. We don’t have any plan to add more tier options since PayPal doesn’t support that model. We are a verified PayPal partner and we wish to remain one. So this is not something we want to focus on unfortunately.

    January 18, 2023 at 5:23 pm in reply to: WP eMember Email Broadcast Add On is sending double emails #84809
    admin
    Keymaster

    Thank you. The logs confirm that the plugin is not executing any duplicate email sending code. So there is an external factor at play here (some kind of conflict).

    Next, lets check if the cronjob events are all registered incorrectly on this site (to make sure there are no duplicate cronjob events registered). Use the WP Control plugin to check if any of the cronjobs are registered multiple times. If they are, you can delete the duplicates. The following tutorial has information that will be helpful.

    How to View and Control WordPress Cron Jobs

    January 12, 2023 at 5:59 pm in reply to: WP eMember Email Broadcast Add On is sending double emails #84802
    admin
    Keymaster

    The first thing we need to see is if our plugin is executing that email sending code twice on your site or the issue is external to the plugin (the mail server duplicating it for some reason). Based on that, we can determine what the next item that should be looked at.

    Can you please share the content of the following debug log file:

    
    eMember_debug_cronjob.txt
    
    January 6, 2023 at 5:29 pm in reply to: WP eStore Customers not being added to Aweber #84788
    admin
    Keymaster

    Please enable the debug logging feature then do a test transaction. That will reveal wheat is failing when the plugin is trying to make a request to the AWeber API:

    How and When to Enable Debug and What does it do?

    That will be very helpful with the troubleshooting of this.

    Also the following technique will be helpful as well:

    WP eStore – Troubleshooting Autoresponder Signup Not Working

    December 24, 2022 at 6:45 pm in reply to: Album Thumb Pics display to small #84782
    admin
    Keymaster

    You should pick a different templates if you want to customize the sizes. Some of the templates just won’t work when the sizes we have set are changed so it’s good idea to go through the available templates and pick one that maybe closer to what you like:

    Photo Seller Plugin – Available Photo Gallery Templates

    December 14, 2022 at 6:04 pm in reply to: Renewals sometimes applied to incorrect member #84776
    admin
    Keymaster

    Thank you. I have received it and given a reply. In summary, it looks to be a caching issue on the site.

    If a member is logged into a membership account and then makes a payment, the payment will be applied to whatever member ID the user was logged into. In your case, there seems to be some caching happening. So the page containing the payment button is cached and another user is using a button (which is using cached data from another member). So everything is getting messed up after the payment since it will have the Member ID of another user. I have explained the caching issue in the email.

    December 12, 2022 at 3:55 pm in reply to: Renewals sometimes applied to incorrect member #84771
    admin
    Keymaster

    No, I haven’t received it. Did you submit a contact form with the same email address that you are using for this forum account?

    December 1, 2022 at 8:44 pm in reply to: Affiliate Mass payment queries #84758
    admin
    Keymaster

    Affiliates can log into the affiliate portal and see the commissions/earnings. That affiliate portal is how an affiliate views the generated earnings.

    If you want to do some code customization, you can try and use the following action hook to create a custom plugin of your own.

    When a commission is awarded from a transaction, the plugin triggers the following action hook. It passes some transaction data (exmpale: referrer, sale amoun, transaction ID etc) using an array:

    
    do_action('wp_affiliate_commission_awarded', $txn_data);
    

    Postage is deducted from the amount before commission is calculated.

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Viewing 15 posts - 31 through 45 (of 141 total)
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