Forum Replies Created
That particular buyer email body likely has some text or links that the mail server is not liking. Go to the “Email Settings” menu of the plugin and look at the notification email settings fields. Does the email body contain too any links/URLs? Are you using the default email subject or it has been customized?
What happens if you temporarily replace the email body content with a simple email (with just some plain text messages)?
You can also use the contact form on our site to get in touch. Then I will be able to request you for screenshot of the Email Settings menu.July 13, 2022 at 11:18 pm in reply to: single payment reveals all videos on pay per view with multiple videos #84486
The user’s have to purchase every page/URL. It’s based on the URL. The URL of the pages containing the content is different. Are you creating multiple products and using the SAME URL/page for them?
Here is how the pay per view feature setup works (in summary)
1) You create a WordPress post or page.
2) You put your content in that page and wrap the content with the shortcode.
3) Take the URL of that page and configure a WP eStore product for it. When a customer purchase this eStore product, he is buying this URL’s pay per view content.
When you want to have a 2nd product, you do the above steps with a NEW page.
When you say it reveals other videos, where are these other videos located? All in the same page or in different pages?
Also note that when you use the link, the access will be valid for some time. So if you have clicked on a Bunch of different links from different products then all of those will be open for you.
This one is not trivial, it will require a lot of code changes. You can look in the addon’s code and make any modification you want to make.
If you want us to do the code changes to create a custom version for your site, you can use the following option:June 7, 2022 at 8:54 pm in reply to: eStore Product Categorization not being passed to PayPal #84442
Yes, PayPal has a character limit on the item name so that will create this issue. It’s best to put those additional details in the description field. Your refund policy is usually handled using the terms and conditions on your website. You can enable the terms feature so a customer has to agree tot he terms before checking out.
Turned out to be an issue with an invalid character input (containing some formatting code from the copy and paste operation perhaps).May 28, 2022 at 2:00 am in reply to: Download Folder Protection Login Form Blocked by Browser #84424
I have just verified that the folder protection login prompt is working fine on all the major browsers (Chrome, Firefox, IE etc). So there is something affecting things that is specific to this site or the browser settings of the computer in question.
One thing to note is that the download folder protection has a login popup that comes from the htaccess protection of the server. So that login window is actually different than the emember’s standard login page. emember doesn’t do any login popup (it is a standard wordpress page). The download folder protection has a login popup since that is triggered by the webserver’s folder protection rule. So that one can be affected by a browser’s popup blocker or other extensions installed in the browser.
Incognito mode may not work also since incognito mode may not accept any login cookies.
Did you try this on your site with the latest version of Google chrome without any extensions being active? So you can see if there is any particular extension that is affecting this.May 28, 2022 at 1:35 am in reply to: Error with compression technique – File pdf problem ? #84423
Hi, I have sent you an email for it.
Sure. I have sent you an email so you can reply to it.May 20, 2022 at 12:26 am in reply to: E-Book test purchase does not send out email for download #84403
Enable the debug logging feature so we can see if our plugin’s standard processing is happening and if the email sending code is getting executed:
When you said, you received email, you maybe referring to the standard PayPal email that comes from PayPal’s server which should work. Our plugin will send the email (containing the download link) from your server which can get blocked. The following post has info on this:
1) Ioncube is not needed at all anymore. So that shouldn’t be a consideration.
2) The license activation requires the cURL PHP library which is normally present on most servers. On this site it may not be present so it’s causing an error.
I will send you an email to manually check it.
Thank you. I have reset the key.May 17, 2022 at 1:44 am in reply to: 2FA Add On does not work with Login Using Email Add On #84383
The 2FA addon will need an update for this one. I have updated that addon and sent you a new one. Let me know if that works better for your setup.May 17, 2022 at 1:00 am in reply to: License key is invalid! Reached Maximum Allowable Domains! #84382
Hi, What is your license key? Please provide that info so I can easily search for it and then reset it for you.May 13, 2022 at 11:41 pm in reply to: How to setup recurring membership using WooCommerce and Stripe #84377
If you just want Stripe subscription payments for membership purpose then you can also check our following stripe payments plugin which has a subscription addon:
The following page explains how the stripe payments plugin works with the WP eMember plugin:
Just thought of mentioning this since it has a cheaper alternative for stripe subscriptions compared to the woocommerce one.