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Viewing 15 posts - 16 through 30 (of 139 total)
← 1 2 3 … 8 9 10 →
  • Author
    Posts
  • January 18, 2024 at 4:06 pm in reply to: Tips and Tricks HQ – Useful Troubleshooting Links #85003
    admin
    Keymaster

    Accept Stripe Payments (ASP)

    ASP Debug Logging Feature – https://s-plugins.com/using-the-debug-log-to-solve-issues-on-a-site/

    ASP Conflict Test – https://s-plugins.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/

    December 14, 2023 at 6:18 am in reply to: Tips and Tricks HQ – Useful Troubleshooting Links #84992
    admin
    Keymaster

    Simple Shopping Cart (WPSC)

    Debug Logging Feature – https://www.tipsandtricks-hq.com/ecommerce/simple-shopping-cart-using-the-debug-logging-feature-to-troubleshoot-5001

    October 17, 2023 at 8:51 pm in reply to: reCaptcha error on completing registration #84986
    admin
    Keymaster

    Hi, There is most likely some JavaScript errors on that page which is causing the issue. If you post the URL to your registration page, I can will be able to inspect it for you.

    The following post is helpful to learn how you can see if there are any JavaScript errors on a page of your site:

    Debugging JavaScript Errors on Your Site

    September 5, 2023 at 6:13 pm in reply to: Display all membership levels of the user in his profile? #84948
    admin
    Keymaster

    It is likely that you are using a different shortcode parameter than the one that was discussed on this thread previously. I think we added space in the “user_additional_membership_level_names” parameter. Are you using that one or a different one? Copy and paste the full shortcode that you are using so I can take a look.

    August 3, 2023 at 12:00 am in reply to: eMember Mailpoet Newsletter Addon problem #84936
    admin
    Keymaster

    I would like to check your setup. Can you please use the contact form to get in touch. Mention this forum post when you submit the form.

    June 15, 2023 at 5:43 pm in reply to: Muti Role #84916
    admin
    Keymaster

    Hi, You may be trying to use the auto upgrade feature in a way that it was not intended to be used. This is not for using with roles. Also, 0 is not a valid value for the The auto upgrade feature. Please review the following documentation to see how it works:

    How to Use the Auto Upgrade Feature to Drip Content

    Auto upgrade works based on the time duration that you set in the configuration. This time duration is specified by the admin in the “Auto Upgrade” tab under the “Members” menu.

    June 14, 2023 at 5:09 pm in reply to: eMember Mailpoet Newsletter Addon problem #84913
    admin
    Keymaster

    I have just updated the addon according MailPoet’s documentation here:
    https://github.com/mailpoet/mailpoet/tree/trunk/doc

    Try downloading a new copy of the emember’s mailpoet addon. Enable the debug logging feature in the plugin then do a test registration to see how it goes. Share the debug logging file’s content if it doesn’t work so I can see where things are getting lost with the MailPoet signup call process.

    April 21, 2023 at 9:25 pm in reply to: Version Number or Date for Addons #84892
    admin
    Keymaster

    Thank you. The extra shortcodes and the gateway bundle addons get used a lot so I have added version number to those pages. The other two addons are not really updated and used that much.

    April 19, 2023 at 7:25 pm in reply to: Version Number or Date for Addons #84890
    admin
    Keymaster

    I understand where you are coming from. We just have a lot of plugins and a lot of small addons. It can create a lot of overhead to update the various pages with number all the time. If it is a sizable and heavily used addon then I can look into it. Which addon are you using?

    April 13, 2023 at 5:59 pm in reply to: Require First & Last name with Stipe Payment via Payment Gateway Bundle #84876
    admin
    Keymaster

    Is this gift card that you issued from Stripe? Or are you referring to our Gift certificate addon? If it was issued from Stripe directly then the checkout’s minimum requirement (if any) will also need to be set in the Stripe account (not the plugin).

    April 7, 2023 at 9:38 pm in reply to: all member data export error #84871
    admin
    Keymaster

    Hi, One more question. Are you using the custom fields feature of the plugin?

    March 8, 2023 at 4:49 pm in reply to: Checkout throws an error – There has been a critical error on this website. #84859
    admin
    Keymaster

    Just an update. This one turned out to be a caching related issue for now.

    March 3, 2023 at 5:33 pm in reply to: Buyer email not arriving – all others work OK #84852
    admin
    Keymaster

    Your hosting provider most likely updated some server configuration and/or software on the server which is impacting the email functionality. The following post is useful to get some understanding around the email issue in general:

    Not Receiving Emails Even Though The Plugin Sent The Email

    I also replied to your email so I can get details to check the setup.

    February 19, 2023 at 6:25 pm in reply to: wp eStore database tables #84846
    admin
    Keymaster

    Hi, The data of the “Manage Customers” menu will be in the following table:

    wp_eStore_customer_tbl

    When you activate the plugin, if tables are not there, it will try to auto create the DB tables within the WP database (where the plugin is installed). So try deactivating the plugin and re-activating it.

    In your case, you might be looking at the wrong database table. If you have multiple WP installs on your hosting account, you need to make sure that you are looking at the correct WP table for that WP installs. Each of your WP install will have a separate WP database. The tables for that site will be within that WP database.

    The issue that you are facing is related to migration gone wrong or backup/restore of site gone wrong. So my answer may not be to the point.

    February 14, 2023 at 6:26 pm in reply to: Have an Automated Email go to a Member after we manually renew them #84839
    admin
    Keymaster

    The following feature to send a quick notification to the member might be useful for this:

    Send a Quick Notification Email when Editing a Member’s Profile

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Viewing 15 posts - 16 through 30 (of 139 total)
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