[admin]

Hi, You may be trying to use the auto upgrade feature in a way that it was not intended to be used. This is not for using with roles. Also, 0 is not a valid value for the The auto upgrade feature. Please review the following documentation to see how it works:

How to Use the Auto Upgrade Feature to Drip Content

Auto upgrade works based on the time duration that you set in the configuration. This time duration is specified by the admin in the “Auto Upgrade” tab under the “Members” menu.

[admin]

I have just updated the addon according MailPoet’s documentation here:
https://github.com/mailpoet/mailpoet/tree/trunk/doc

Try downloading a new copy of the emember’s mailpoet addon. Enable the debug logging feature in the plugin then do a test registration to see how it goes. Share the debug logging file’s content if it doesn’t work so I can see where things are getting lost with the MailPoet signup call process.

[admin]

Thank you. The extra shortcodes and the gateway bundle addons get used a lot so I have added version number to those pages. The other two addons are not really updated and used that much.

[admin]

I understand where you are coming from. We just have a lot of plugins and a lot of small addons. It can create a lot of overhead to update the various pages with number all the time. If it is a sizable and heavily used addon then I can look into it. Which addon are you using?

[admin]

Is this gift card that you issued from Stripe? Or are you referring to our Gift certificate addon? If it was issued from Stripe directly then the checkout’s minimum requirement (if any) will also need to be set in the Stripe account (not the plugin).

[admin]

Hi, One more question. Are you using the custom fields feature of the plugin?

[admin]

Just an update. This one turned out to be a caching related issue for now.

[admin]

Your hosting provider most likely updated some server configuration and/or software on the server which is impacting the email functionality. The following post is useful to get some understanding around the email issue in general:

Not Receiving Emails Even Though The Plugin Sent The Email

I also replied to your email so I can get details to check the setup.

[admin]

Hi, The data of the “Manage Customers” menu will be in the following table:

wp_eStore_customer_tbl

When you activate the plugin, if tables are not there, it will try to auto create the DB tables within the WP database (where the plugin is installed). So try deactivating the plugin and re-activating it.

In your case, you might be looking at the wrong database table. If you have multiple WP installs on your hosting account, you need to make sure that you are looking at the correct WP table for that WP installs. Each of your WP install will have a separate WP database. The tables for that site will be within that WP database.

The issue that you are facing is related to migration gone wrong or backup/restore of site gone wrong. So my answer may not be to the point.

[admin]

The following feature to send a quick notification to the member might be useful for this:

Send a Quick Notification Email when Editing a Member’s Profile

[admin]

The following should give you some idea of how you can target the input fields of the registration form and customize the appearance using CSS:

WP eMember Miscellaneous CSS Tweaks

[admin]

Please try loading a fresh new copy of the plugin now (I fixed that error for PHP8):

Re-install or Load a Fresh Copy of the Plugin(s)

[admin]

Does it show as the email (to that same address) being sent twice in the following debug log file?

eMember_debug_cronjob.txt

[admin]

This could be PHP8 related also. Are you on a PHP8 server?

[admin]

Hi, It could be an issue with the permalink setup. Your re-write rules may need to be flushed.

First, let me see the issue. I just went to the URL that you shared then I clicked on an image but I don’t see any error on the details page. Where should I look?

[Author]

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