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adminKeymaster
Hi, One more question. Are you using the custom fields feature of the plugin?
March 8, 2023 at 4:49 pm in reply to: Checkout throws an error – There has been a critical error on this website. #84859adminKeymasterJust an update. This one turned out to be a caching related issue for now.
adminKeymasterYour hosting provider most likely updated some server configuration and/or software on the server which is impacting the email functionality. The following post is useful to get some understanding around the email issue in general:
I also replied to your email so I can get details to check the setup.
adminKeymasterHi, The data of the “Manage Customers” menu will be in the following table:
wp_eStore_customer_tbl
When you activate the plugin, if tables are not there, it will try to auto create the DB tables within the WP database (where the plugin is installed). So try deactivating the plugin and re-activating it.
In your case, you might be looking at the wrong database table. If you have multiple WP installs on your hosting account, you need to make sure that you are looking at the correct WP table for that WP installs. Each of your WP install will have a separate WP database. The tables for that site will be within that WP database.
The issue that you are facing is related to migration gone wrong or backup/restore of site gone wrong. So my answer may not be to the point.
February 14, 2023 at 6:26 pm in reply to: Have an Automated Email go to a Member after we manually renew them #84839adminKeymasterThe following feature to send a quick notification to the member might be useful for this:
Send a Quick Notification Email when Editing a Member’s Profile
adminKeymasterThe following should give you some idea of how you can target the input fields of the registration form and customize the appearance using CSS:
adminKeymasterPlease try loading a fresh new copy of the plugin now (I fixed that error for PHP8):
January 25, 2023 at 7:54 pm in reply to: WP eMember Email Broadcast Add On is sending double emails #84830adminKeymasterDoes it show as the email (to that same address) being sent twice in the following debug log file?
eMember_debug_cronjob.txt
adminKeymasterThis could be PHP8 related also. Are you on a PHP8 server?
adminKeymasterHi, It could be an issue with the permalink setup. Your re-write rules may need to be flushed.
First, let me see the issue. I just went to the URL that you shared then I clicked on an image but I don’t see any error on the details page. Where should I look?
adminKeymasterHi Stu, Our plugin has a 2 tier option that we advertise. We don’t have any plan to add more tier options since PayPal doesn’t support that model. We are a verified PayPal partner and we wish to remain one. So this is not something we want to focus on unfortunately.
January 18, 2023 at 5:23 pm in reply to: WP eMember Email Broadcast Add On is sending double emails #84809adminKeymasterThank you. The logs confirm that the plugin is not executing any duplicate email sending code. So there is an external factor at play here (some kind of conflict).
Next, lets check if the cronjob events are all registered incorrectly on this site (to make sure there are no duplicate cronjob events registered). Use the WP Control plugin to check if any of the cronjobs are registered multiple times. If they are, you can delete the duplicates. The following tutorial has information that will be helpful.
January 12, 2023 at 5:59 pm in reply to: WP eMember Email Broadcast Add On is sending double emails #84802adminKeymasterThe first thing we need to see is if our plugin is executing that email sending code twice on your site or the issue is external to the plugin (the mail server duplicating it for some reason). Based on that, we can determine what the next item that should be looked at.
Can you please share the content of the following debug log file:
eMember_debug_cronjob.txt
adminKeymasterPlease enable the debug logging feature then do a test transaction. That will reveal wheat is failing when the plugin is trying to make a request to the AWeber API:
That will be very helpful with the troubleshooting of this.
Also the following technique will be helpful as well:
WP eStore – Troubleshooting Autoresponder Signup Not Working
adminKeymasterYou should pick a different templates if you want to customize the sizes. Some of the templates just won’t work when the sizes we have set are changed so it’s good idea to go through the available templates and pick one that maybe closer to what you like:
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