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Hi, The label can’t go there since PayPal has character limits for that field. We keep that field for value only so that the character limit is not exceeded.
You can view the details of custom fields, including the label, within the Customers menu of the plugin. The “Viewing the Customer Input Data” section on the addon’s page includes a screenshot illustrating how it should appear:
WP eStore Addon – Collect Customer Input in the Shopping Cart
There might be a conflict with the theme or another plugin on this site. I need more visual details to identify the potential issue. I will send you an email so you can reply with the necessary visual details.
Hi, Something would have to have changed in your site/server for it to start behaving differently.
We don’t have any way to control your site/server environment. So it is about finding out which aspect of the environment is causing the unexpected behavior.
Can you please tick/check the following checkbox from the settings menu of the plugin so the inline login option is not used (that one might be conflicting on the site):
Disable Inline Login WidgetHave you done the following test already?
Hi, Our plugin cannot handle that particular scenario that you described. The plugin updates the inventory after the payment has been made. So if there are a lot of users trying to purchase the same item at the same time and you have a limited quantity, it can face the issue that you explained. When they add the item to the cart and keep it in the cart while someone else is paying for it at the same time, someone can miss out.
I have sent you an email for it.
Simple Download Monitor (SDM)
SDM Debug Logging Feature – https://simple-download-monitor.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/
Hi, You may have specified a membership level ID for this one time eStore product which is then treating it as a membership payment. The last membership payment is used as the reference in the member’s profile.
If this one time eStore product is not for a membership payment, then don’t specify a membership level reference for it. Edit the WP eStore product in question, and then remove the reference that makes the product a membership payment product:
Only use the integration for the product that is for a membership payment.
Let me know if that explanation helps.
Hi, PDF Stamper is not PHP 8 compatible. We rely on an external library for the stamper plugin which isn’t PHP8 compatible.
WP Express Checkout (WPEC)
WPEC Debug Logging Feature – https://wp-express-checkout.com/using-the-debug-log-to-troubleshoot/
WPEC Conflict Test – https://wp-express-checkout.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/
Accept Stripe Payments (ASP)
ASP Debug Logging Feature – https://s-plugins.com/using-the-debug-log-to-solve-issues-on-a-site/
ASP Conflict Test – https://s-plugins.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/
Simple Shopping Cart (WPSC)
Debug Logging Feature – https://www.tipsandtricks-hq.com/ecommerce/simple-shopping-cart-using-the-debug-logging-feature-to-troubleshoot-5001
Hi, There is most likely some JavaScript errors on that page which is causing the issue. If you post the URL to your registration page, I can will be able to inspect it for you.
The following post is helpful to learn how you can see if there are any JavaScript errors on a page of your site:
It is likely that you are using a different shortcode parameter than the one that was discussed on this thread previously. I think we added space in the “user_additional_membership_level_names” parameter. Are you using that one or a different one? Copy and paste the full shortcode that you are using so I can take a look.
