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Please see my response, regarding the log files…
https://support.tipsandtricks-hq.com/forums/topic/debug-logs-not-working
It’s saying that a copy had been sitting in your hosting provider’s mail queue since October of last year?!
Without calling the provider & asking, one possible explanation would be they had to restore a system from a backup, but the message was not “resent” by eStore.
Please ensure that the log files have a permission of 644, and the plugin directory has a permission of 755.
So, if you looked at the email headers in the message you received on Monday, what do they say? Do they say the message was actually resent on Monday from your site?
If you used the automatic upgrade request, it is instantaneous. If you used the manual upgrade request, about 24 hours.
Do the mail headers, in the received messages, actually say that the messages have been recently sent?
By “complex,” I meant content within the original file that is perhaps making it too big for PDF Stamper to handle. We’ve seen this in the past, where someone has an original file they got from someplace else, that has a lot of meta-data embedded in it.
Did you create the file, that you are trying to stamp, yourself?
I’ll let Amin address the ‘ issue.
The Transaction ID is contained in the e-mail you received from service@paypal.com when you made your original purchase.
Google Analytics http://www.google.com/analytics/
They have a traffic map overlay feature that highlights which links get clicked and by what amount.
I think the file content is too complex for the stamper, without the additional memory. After the buyer gets the encrypted link, and downloads the file, you have to manually clear out old files from the stamped file directory.
From the message description, it’s saying that it ran out of memory. Try increasing the memory_limit parameter in your server’s php.ini file.
Can you try a smaller “test” file, just to make sure the installation works?
