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[Resolved] CSV upload issues

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › CSV upload issues

  • This topic has 4 replies, 2 voices, and was last updated 3 years, 1 month ago by wzp.
Viewing 5 posts - 1 through 5 (of 5 total)
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  • March 21, 2022 at 10:02 pm #84270
    jefferis
    Participant

    I am trying to use the wp csv to table plugin with the eStore. Plugin was downloaded today as was the estore pruchased today. Also latest WordPress release.

    I exported the CSV file from the existing table, using the plugin, and tried to upload it after adding new products. But I get this error:

    * Starting Row value exceeds the number of entries being updated to the database from the .csv file.

    (click to dismiss)

    I am selecting 2nd row as start row, and I am connected to the wp store tbl table. Not sure how a csv I just downloaded can throw an error.This error happens whether or not i check Update Data Rows. I also removed the existing 2 entries I had so as not to mess with the the ID auto increment, but that did not help either.

    • This topic was modified 3 years, 1 month ago by jefferis.
    March 22, 2022 at 11:33 am #84272
    jefferis
    Participant

    I have tried UTF-8, Western (Windows) Latin 1, MS-DOS CSV, and Mac CSV. Many times it says something about not the right format even though all of them are CSV.

    Number of .csv file Columns: There was an error extracting data from the.csv file. Please ensure the file is a proper .csv format.

    March 22, 2022 at 3:06 pm #84273
    wzp
    Moderator

    Were you using these instructions?

    How to Bulk Upload eStore Products from a CSV File

    March 22, 2022 at 8:37 pm #84274
    jefferis
    Participant

    Using a database program I was able to upload the file. The plugin doesn’t work on Pair.com

    March 23, 2022 at 12:24 pm #84276
    wzp
    Moderator

    Please be aware that, unless you subscribe to Pair’s virtual private or dedicated server plans; you are forced to use a shared MySQL database, that has “many restrictions.”

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