Forum Replies Created
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December 22, 2014 at 3:18 am in reply to: Update Yoast Google Analytics + Epic Plugins Addon -> tracking stopped working #66352
wpCommerce
Moderator@Digbick, Thanks for sharing the debug content. We have been able to fix the issue. I have emailed you the updated addon with instructions. Let me know if you don’t receive it.
December 22, 2014 at 12:07 am in reply to: Strip theme chrome before presenting HTML in popup #67539wpCommerce
ModeratorThanks for sharing the link. I believe you are using our external page popup shortcode. It allows you to open a remote page in lightbox. The only issue is that the page will look exactly like you see it in your browser window.
Have you tried our inline HTML popup feature (Inline HTML Display in Overlay section)?
wpCommerce
ModeratorHi, we will need to take a closer look at your site to see what is happening. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.
Update
It turned out that the access key ID field had some unwanted hidden characters. Copying and pasting into a notepad removed the formatted characters.
December 19, 2014 at 11:24 pm in reply to: Affiliate Plugin – $1 paypal trial not capturing as sales #67465wpCommerce
Moderator@ebizpromo, It needs to be inside your PayPal button code. Please switch to “text” editor and re-enter the code to remove any formatted elements. Make sure those two input field code are inside your PayPal button form.
December 18, 2014 at 11:51 pm in reply to: Strip theme chrome before presenting HTML in popup #67537wpCommerce
ModeratorHi, Are you referring to inline HTML or external page popup? Please provide a link to the page so I can see which shortcode you are using.
wpCommerce
ModeratorHi, please do the following:
1) Install the updated version of eStore that I just emailed you.
2) Add the following piece of code to the
functions.phpfile of your theme.add_filter('eStore_txn_payment_currency_symbol', 'override_eStore_txn_currency_symbol', 10, 2);
function override_eStore_txn_currency_symbol($currency_symbol, $payment_currency){
$currency_symbol = '';
return $currency_symbol;
}Let me know how it goes.
December 18, 2014 at 12:12 am in reply to: estore sagepay payment gateway bundle billingstate not working #67507wpCommerce
ModeratorHi, there is a field in the collect details form where you can enter the state. Is it showing on your site?
December 16, 2014 at 11:10 pm in reply to: Lightbox Ultimate – Removing Save and Print Buttons on PDF in Lightbox #67473wpCommerce
ModeratorHi, It’s not actually controlled by the plugin. It comes from the PDF engine installed on your computer or the browser.
December 16, 2014 at 12:50 am in reply to: eStore – Using multi-currency plugin and emails not displaying amount correctly #67301wpCommerce
ModeratorHi, we have been able to fix the issue. I have emailed you the updated plugins with instructions. Let me know if you don’t receive it.
December 13, 2014 at 12:24 am in reply to: Update Yoast Google Analytics + Epic Plugins Addon -> tracking stopped working #66350wpCommerce
Moderator@Digbick, Is it a shopping cart checkout (Add to Cart) or one-item purchase (Buy Now)? Please enable debug in the eStore settings and do a test purchase so I can check it.
https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do
December 10, 2014 at 11:20 pm in reply to: How to hide or exclude a WordPress page from navigation #58954wpCommerce
Moderator@Cross, “exclude pages” is a 3rd party plugin. So we don’t really have an explanation as to why it’s not working. I would recommend you to use the built-in menu functionality (Option 1) that comes with core WordPress now.
wpCommerce
ModeratorI’m not sure if Braintree can calculate tax like PayPal. However, If you enable tax in the settings the amount charged should be tax inclusive.
wpCommerce
ModeratorHi, I’m not sure what you mean. Are you looking for a shopping cart checkout?
December 8, 2014 at 11:12 pm in reply to: Error 500 when using with woocommerce and large file #67289wpCommerce
ModeratorHi, there is a good chance that your server is running out of memory. What is your PHP memory limit currently set to?
Please check the following link for more information:
https://support.tipsandtricks-hq.com/forums/topic/error-500-internal-server-error
wpCommerce
ModeratorHi, we will need to take a closer look at your site to see what is happening. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.
Are you using the following addon?
https://www.tipsandtricks-hq.com/ecommerce/wp-estore-addon-self-re-download-digital-products-2907
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